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Software developers experience and share a wide range of emotions throughout a rich ecosystem of communication channels. A recent trend that has emerged in empirical software engineering studies is leveraging sentiment analysis of…

Moral dilemmas play an important role in theorizing both about ethical norms and moral psychology. Yet thought experiments borrowed from the philosophical literature often lack the nuances and complexity of real life. We leverage 100,000…

This study was motivated by the problem of identifying fake documents on the Internet. To explore possible solutions to this problem we introduce a model of a network community in which members submit documents with verifiable content.…

Software developers have benefited from various sources of knowledge such as forums, question-and-answer sites, and social media platforms to help them in various tasks. Extracting software-related knowledge from different platforms…

Stack Overflow is a prominent Q and A forum, supporting developers in seeking suitable resources on programming-related matters. Having high-quality question titles is an effective means to attract developers' attention. Unfortunately, this…

Developers continuously interact in crowd-sourced community-based question-answer (Q&A) sites. Reportedly, 30% of all software professionals visit the most popular Q&A site StackOverflow (SO) every day. Software engineering (SE) research…

Community-based Question Answering (CQA), which allows users to acquire their desired information, has increasingly become an essential component of online services in various domains such as E-commerce, travel, and dining. However, an…

Asking effective questions is a powerful social skill. In this paper we seek to build computational models that learn to discriminate effective questions from ineffective ones. Armed with such a capability, future advanced systems can…

Community Question Answering (CQA) forums such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of questions. Each question thread can receive a large number of answers with different perspectives. The…

Users often fail to formulate their complex information needs in a single query. As a consequence, they may need to scan multiple result pages or reformulate their queries, which may be a frustrating experience. Alternatively, systems can…

In an emerging trend, more and more Internet users search for information from Community Question and Answer (CQA) websites, as interactive communication in such websites provides users with a rare feeling of trust. More often than not, end…

It's by now folklore that to understand the activity pattern of a user in an online social network (OSN) platform, one needs to look at his friends or the ones he follows. The common perception is that these friends exert influence on the…

Questions and Answering forums such as Stack Overflow play an important role in supporting software developers in finding answers to queries related to issues such as software errors and bugs. However, searching through a large set of…

[Context] Researchers analyze underground forums to study abuse and cybercrime activities. Due to the size of the forums and the domain expertise required to identify criminal discussions, most approaches employ supervised machine learning…

Frequently asked questions (FAQs) are a popular way to document software development knowledge. As creating such documents is expensive, this paper presents an approach for automatically extracting FAQs from sources of software development…

Millions of online communities are governed by volunteer moderators, who shape their communities by setting and enforcing rules, recruiting additional moderators, and participating in the community themselves. These moderators must…

Online Social Communities (OSCs) provide a medium for connecting people, sharing news, eliciting information, and finding jobs, among others. The dynamics of the interaction among the members of OSCs is not always growth dynamics. Instead,…

Nowadays, people from all around the world use social media sites to share information. Twitter for example is a platform in which users send, read posts known as tweets and interact with different communities. Users share their daily…

Online conversations can go in many directions: some turn out poorly due to antisocial behavior, while others turn out positively to the benefit of all. Research on improving online spaces has focused primarily on detecting and reducing…

The Expert Finding (EF) task is critical in community Question&Answer (CQ&A) platforms, significantly enhancing user engagement by improving answer quality and reducing response times. However, biases, especially gender biases, have been…