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Conversational Artificial Intelligence (AI) used in industry settings can be trained to closely mimic human behaviors, including lying and deception. However, lying is often a necessary part of negotiation. To address this, we develop a…

Computers and Society · Computer Science 2021-03-16 Tae Wan Kim , Tong , Lu , Kyusong Lee , Zhaoqi Cheng , Yanhan Tang , John Hooker

Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

Artificial Intelligence (AI) is an effective science which employs strong enough approaches, methods, and techniques to solve unsolvable real world based problems. Because of its unstoppable rise towards the future, there are also some…

Artificial Intelligence · Computer Science 2017-06-12 Alice Pavaloiu , Utku Kose

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…

Human-Computer Interaction · Computer Science 2020-12-23 Johan Aronsson , Philip Lu , Daniel Strüber , Thorsten Berger

This study presents a unique framework that applies and extends Solove (2006)'s taxonomy to address privacy concerns in interactions with text-based AI chatbots. As chatbot prevalence grows, concerns about user privacy have heightened.…

Human-Computer Interaction · Computer Science 2024-02-16 Ece Gumusel , Kyrie Zhixuan Zhou , Madelyn Rose Sanfilippo

Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately focused on technological advancements, often overlooking the alignment between algorithmic outputs and human expectations. A human-centered…

Human-Computer Interaction · Computer Science 2024-03-20 Catalina Gomez , Sue Min Cho , Shichang Ke , Chien-Ming Huang , Mathias Unberath

As AI systems enter into a growing number of societal domains, these systems increasingly shape and are shaped by user preferences, opinions, and behaviors. However, the design of AI systems rarely accounts for how AI and users shape one…

Machine Learning · Computer Science 2024-04-19 Sarah Dean , Evan Dong , Meena Jagadeesan , Liu Leqi

As conversational AI systems become more realistic and widely deployed, users are increasingly uncertain about whether they are interacting with a human or an AI system. When AI identity is unclear, users may unwittingly share sensitive…

Human-Computer Interaction · Computer Science 2026-03-19 Anna Gausen , Sarenne Wallbridge , Hannah Rose Kirk , Jennifer Williams , Christopher Summerfield

Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…

Human-Computer Interaction · Computer Science 2025-05-20 Cassandra Overney

This article sets off for an exploration of the still evolving discourse surrounding artificial intelligence (AI) in the wake of the release of ChatGPT. It scrutinizes the pervasive narratives that are shaping the societal engagement with…

Computers and Society · Computer Science 2026-02-02 Rainer Rehak

The rise of artificial intelligence (AI) offers new opportunities to influence cooperative dynamics with greater applicability and control. In this paper, we examine the impact of third-party bots--agents that do not directly participate in…

Physics and Society · Physics 2024-09-24 Zhixue He , Chen Shen , Lei Shi , Jun Tanimoto

AI is not only a neutral tool in team settings; it influence the social and cognitive fabric of collaboration. Across two randomized experiments, we demonstrate that AI exposure produces causal spillover into human-human interaction --…

Human-Computer Interaction · Computer Science 2026-03-24 Christoph Riedl , Saiph Savage , Josie Zvelebilova

Conversation with chatbots based on Large Language Models (LLMs) such as ChatGPT has become one of the major forms of interaction with Artificial Intelligence (AI) in everyday life. What makes this interaction so convenient is that…

Human-Computer Interaction · Computer Science 2026-03-18 Sarah Diefenbach , Daniel Ullrich

Chai empowers users to create and interact with customized chatbots, offering unique and engaging experiences. Despite the exciting prospects, the work recognizes the inherent challenges of a commitment to modern safety standards.…

Artificial Intelligence · Computer Science 2023-06-06 Xiaoding Lu , Aleksey Korshuk , Zongyi Liu , William Beauchamp

The potential for negative impacts of AI has rapidly become more pervasive around the world, and this has intensified a need for responsible AI governance. While many regulatory bodies endorse risk-based approaches and a multitude of risk…

Computers and Society · Computer Science 2025-02-24 Julia Barnett , Kimon Kieslich , Natali Helberger , Nicholas Diakopoulos

Artificial Intelligence is one of the most significant and prominent technological innovations which has reshaped all aspects of human life on the lines of ease from magnitudes like shopping, data collection, driving, everyday life, medical…

Human-Computer Interaction · Computer Science 2022-12-26 Meenu Varghese , Satheesh Raj , Vigneshwaran Venkatesh

This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…

Human-Computer Interaction · Computer Science 2025-03-24 Birger Moell

The allure of emerging AI technologies is undoubtedly thrilling. However, the promise that AI technologies will benefit all of humanity is empty so long as we lack a nuanced understanding of what humanity is supposed to be in the face of…

Computers and Society · Computer Science 2023-04-25 Atoosa Kasirzadeh

Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Jamell Dacon , Wenqi Fan , Hui Liu , Zitao Liu , Jiliang Tang
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