English
Related papers

Related papers: What if AI systems weren't chatbots?

200 papers

Humans strive to design safe AI systems that align with our goals and remain under our control. However, as AI capabilities advance, we face a new challenge: the emergence of deeper, more persistent relationships between humans and AI…

Human-Computer Interaction · Computer Science 2025-02-05 Hannah Rose Kirk , Iason Gabriel , Chris Summerfield , Bertie Vidgen , Scott A. Hale

Advancements in Artificial Intelligence (AI) technologies' social fluency are being integrated into commercial interactions. As tools such as OpenAI's assistant are integrated into platforms such as Shopify, Klarna, and Visa, understanding…

Human-Computer Interaction · Computer Science 2026-04-15 Stephanie Kwari Dharmaputri , Anish Nagpal , Greg Nyilasy , Jing Lei

This article critically examines the recent hype around AI safety. We first start with noting the nature of the AI safety hype as being dominated by governments and corporations, and contrast it with other avenues within AI research on…

Artificial Intelligence · Computer Science 2024-03-28 Deepak P

Like any technology, AI systems come with inherent risks and potential benefits. It comes with potential disruption of established norms and methods of work, societal impacts and externalities. One may think of the adoption of technology as…

Computers and Society · Computer Science 2020-06-16 Mirka Snyder Caron , Abhishek Gupta

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

As conversational AI systems increasingly permeate the socio-emotional realms of human life, they bring both benefits and risks to individuals and society. Despite extensive research on detecting and categorizing harms in AI systems, less…

Human-Computer Interaction · Computer Science 2026-05-06 Renwen Zhang , Han Li , Han Meng , Jinyuan Zhan , Hongyuan Gan , Yi-Chieh Lee

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

As the real-world impact of Artificial Intelligence (AI) systems has been steadily growing, so too have these systems come under increasing scrutiny. In response, the study of AI fairness has rapidly developed into a rich field of research…

Computers and Society · Computer Science 2023-09-19 Maarten Buyl , Tijl De Bie

Generative artificial intelligence (AI) is poised to reshape the way individuals communicate and interact. While this form of AI has the potential to efficiently make numerous human decisions, there is limited understanding of how…

General Economics · Economics 2024-01-24 Fabian Dvorak , Regina Stumpf , Sebastian Fehrler , Urs Fischbacher

As large language models are increasingly deployed as interacting agents in high-stakes decisions, the AI safety community assumes that safety properties of individual models will compose into safe multi-agent behavior. This position paper…

Artificial Intelligence · Computer Science 2026-05-05 Tanav Singh Bajaj , Nikhil Singh , Karan Anand , Eishkaran Singh

Social chatbots based on large language models are increasingly embedded in everyday platforms, yet how users develop trust in these systems over time remains unclear. We present a four-week longitudinal qualitative survey study (N = 27) of…

Computers and Society · Computer Science 2026-04-27 Annie Landerberg , Kari Flatmo , Alan Said

Artificial Intelligence (AI) in recent years has shown an unprecedentedly impressive development, tending to play a catalytic role in all aspects of life. The interest of the academic community, but also of governments, is huge in the…

Human-Computer Interaction · Computer Science 2024-02-14 Dimitrios Sidiropoulos , Christos-Nikolaos Anagnostopoulos

AI-driven chatbots are increasingly used to support community health workers (CHWs) in developing regions, yet little is known about how cultural framings in chatbot design shape trust in collectivist contexts where decisions are rarely…

Human-Computer Interaction · Computer Science 2025-09-22 Arpita Wadhwa , Aditya Vashistha , Mohit Jain

Current AI evaluation methods, which rely on static, model-only tests, fail to account for harms that emerge through sustained human-AI interaction. As AI systems proliferate and are increasingly integrated into real-world applications,…

Computers and Society · Computer Science 2025-07-31 Lujain Ibrahim , Saffron Huang , Umang Bhatt , Lama Ahmad , Markus Anderljung

As public sector agencies rapidly introduce new AI tools in high-stakes domains like social services, it becomes critical to understand how decisions to adopt these tools are made in practice. We borrow from the anthropological practice to…

Human-Computer Interaction · Computer Science 2024-05-22 Anna Kawakami , Amanda Coston , Hoda Heidari , Kenneth Holstein , Haiyi Zhu

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

The increasing prevalence of Artificial Intelligence (AI) in safety-critical contexts such as air-traffic control leads to systems that are practical and efficient, and to some extent explainable to humans to be trusted and accepted. The…

Computers and Society · Computer Science 2023-06-28 Sabine Theis , Sophie Jentzsch , Fotini Deligiannaki , Charles Berro , Arne Peter Raulf , Carmen Bruder

With the astounding progress in (generative) artificial intelligence (AI), there has been significant public discourse regarding regulation and ethics of the technology. Is it sufficient when humans discuss this with other humans? Or, given…

Computers and Society · Computer Science 2025-04-22 Maria Fay , Frederik F. Flöther

Argumentative dialogues across political divides can reduce polarization, yet opportunities for citizens to engage with opposing views in accessible and structured ways remain limited. AI dialogue partners offer a scalable framework for…

Computers and Society · Computer Science 2026-05-25 Jianlong Zhu , Syed Muhammad Jhon Raza Naqvi , Carolin-Theresa Ziemer , Usman Naseem , Ingmar Weber

As AI systems become prevalent in high stakes domains such as surveillance and healthcare, researchers now examine how to design and implement them in a safe manner. However, the potential harms caused by systems to stakeholders in complex…

Artificial Intelligence · Computer Science 2019-11-21 Roel Dobbe , Thomas Krendl Gilbert , Yonatan Mintz