Chatbot integration in few patterns
Software Engineering
2020-09-21 v2
Abstract
Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading a multitude of scenarios and contexts. This article takes a developer's perspective, identifies a set of architectural patterns that capture different chatbot integration scenarios, and reviews state-of-the-art development aids.
Cite
@article{arxiv.2009.03101,
title = {Chatbot integration in few patterns},
author = {Marcos Baez and Florian Daniel and Fabio Casati and Boualem Benatallah},
journal= {arXiv preprint arXiv:2009.03101},
year = {2020}
}
Comments
prior version was an incomplete early draft; current version includes changes in references, appropriate acknowledgement; and minor revisions