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Synthetic data is increasingly critical for contact centers, where privacy constraints and data scarcity limit the availability of real conversations. However, generating synthetic dialogues that are realistic and useful for downstream…

Computation and Language · Computer Science 2026-02-17 Rishikesh Devanathan , Varun Nathan , Ayush Kumar

Dialogue state tracking plays a crucial role in extracting information in task-oriented dialogue systems. However, preceding research are limited to textual modalities, primarily due to the shortage of authentic human audio datasets. We…

Sound · Computer Science 2023-12-05 Jihyun Lee , Yejin Jeon , Wonjun Lee , Yunsu Kim , Gary Geunbae Lee

Conversational diagnosis requires multi-turn history-taking, where an agent asks clarifying questions to refine differential diagnoses under incomplete information. Existing approaches often rely on the parametric knowledge of a model or…

Artificial Intelligence · Computer Science 2026-02-04 Jeongmoon Won , Seungwon Kook , Yohan Jo

A key part of developing large language model (LLM)-powered, automated tutoring tools is student simulation, i.e., using LLMs to role-play as students, which can facilitate tutor model evaluation and training. Existing work mostly focuses…

Computation and Language · Computer Science 2026-05-29 Zhangqi Duan , Shuyan Huang , Alexander Scarlatos , Jaewook Lee , Simon Woodhead , Andrew Lan

Advances in mobile and wearable technologies have enabled the potential to passively monitor a person's mental, behavioral, and affective health. These approaches typically rely on longitudinal collection of self-reported outcomes, e.g.,…

Human-Computer Interaction · Computer Science 2024-03-28 Akshat Choube , Vedant Das Swain , Varun Mishra

Psychiatric symptom identification on social media aims to infer fine-grained mental health symptoms from user-generated posts, allowing a detailed understanding of users' mental states. However, the construction of large-scale…

Computation and Language · Computer Science 2026-03-24 Migyeong Kang , Jihyun Kim , Hyolim Jeon , Sunwoo Hwang , Jihyun An , Yonghoon Kim , Haewoon Kwak , Jisun An , Jinyoung Han

The emergence of Large Language Models (LLMs) has illuminated the potential for a general-purpose user simulator. However, existing benchmarks remain constrained to isolated scenarios, narrow action spaces, or synthetic data, failing to…

Computation and Language · Computer Science 2026-05-22 Jiawei Chen , Ruoxi Xu , Boxi Cao , Ruotong Pan , Yunfei Zhang , Yifei Hu , Yong Du , Tingting Gao , Yaojie Lu , Yingfei Sun , Xianpei Han , Le Sun , Xiangyu Wu , Hongyu Lin

Simulations, although powerful in accurately replicating real-world systems, often remain inaccessible to non-technical users due to their complexity. Conversely, large language models (LLMs) provide intuitive, language-based interactions…

Computation and Language · Computer Science 2025-05-22 Jacob Kleiman , Kevin Frank , Joseph Voyles , Sindy Campagna

As Large Language Models (LLMs) evolve from static dialogue interfaces to autonomous general agents, effective memory is paramount to ensuring long-term consistency. However, existing benchmarks primarily focus on casual conversation or…

Computation and Language · Computer Science 2026-01-13 Haonan Bian , Zhiyuan Yao , Sen Hu , Zishan Xu , Shaolei Zhang , Yifu Guo , Ziliang Yang , Xueran Han , Huacan Wang , Ronghao Chen

People living with dementia (PLwD) often show gradual shifts in how they communicate, becoming less expressive, more repetitive, or drifting off-topic in subtle ways. While caregivers may notice these changes informally, most computational…

Artificial Intelligence · Computer Science 2025-11-21 Joy Lai , Alex Mihailidis

We introduce NoteChat, a novel cooperative multi-agent framework leveraging Large Language Models (LLMs) to generate patient-physician dialogues. NoteChat embodies the principle that an ensemble of role-specific LLMs, through structured…

Computation and Language · Computer Science 2025-01-30 Junda Wang , Zonghai Yao , Zhichao Yang , Huixue Zhou , Rumeng Li , Xun Wang , Yucheng Xu , Hong Yu

Large-scale clinical data is invaluable to driving many computational scientific advances today. However, understandable concerns regarding patient privacy hinder the open dissemination of such data and give rise to suboptimal siloed…

Computation and Language · Computer Science 2019-05-23 Oren Melamud , Chaitanya Shivade

Synthetic data sets are used across linguistic domains and NLP tasks, particularly in scenarios where authentic data is limited (or even non-existent). One such domain is that of clinical (healthcare) contexts, where there exist significant…

Computation and Language · Computer Science 2026-03-17 Steven Bedrick , A. Seza Doğruöz , Sergiu Nisioi

Therapeutic dialogue is not a sequence of isolated responses: client goals, motivation, resistance, and therapeutic alliance evolve over time. Yet current LLM-based mental health dialogue systems often lack explicit mechanisms for tracking…

The impressive capabilities of Large Language Models (LLMs) raise the possibility that synthetic agents can serve as substitutes for real participants in human-subject research. To evaluate this claim, prior research has largely focused on…

Artificial Intelligence · Computer Science 2026-05-11 James Mooney , Josef Woldense , Zheng Robert Jia , Shirley Anugrah Hayati , My Ha Nguyen , Vipul Raheja , Dongyeop Kang

LLM-based user simulation is the primary mechanism for end-to-end agent evaluation, yet simulated users are poor proxies for real humans: unconstrained LLM defaults produce a Formalism Ceiling (style match rates of 6-8% against real users),…

Human-Computer Interaction · Computer Science 2026-05-21 Ming Zhu , Juntao Tan , Rithesh Murthy , Jielin Qiu , Liangwei Yang , Wenting Zhao , Silvio Savarese , Shelby Heinecke , Huan Wang

User simulation is an emerging interdisciplinary topic with multiple critical applications in the era of Generative AI. It involves creating an intelligent agent that mimics the actions of a human user interacting with an AI system,…

Artificial Intelligence · Computer Science 2026-04-22 Krisztian Balog , ChengXiang Zhai

Large language models (LLMs) are increasingly deployed as agents, expected to decompose goals, invoke tools, and verify results in dynamic environments. Realizing these capabilities requires access to agentic data-structured interaction…

Artificial Intelligence · Computer Science 2025-10-22 Abhigya Verma , Seganrasan Subramanian , Nandhakumar Kandasamy , Naman Gupta

Recently, large language models have shown great potential to transform online medical consultation. Despite this, most research targets improving diagnostic accuracy with ample information, often overlooking the inquiry phase. Some studies…

Computation and Language · Computer Science 2025-03-12 Zhaocheng Liu , Quan Tu , Wen Ye , Yu Xiao , Zhishou Zhang , Hengfu Cui , Yalun Zhu , Qiang Ju , Shizheng Li , Jian Xie

Advancements in large language models offer strong potential for enhancing virtual simulated patients (VSPs) in medical education by providing scalable alternatives to resource-intensive traditional methods. However, current VSPs often…

Computation and Language · Computer Science 2025-12-23 Victor De Marez , Jens Van Nooten , Luna De Bruyne , Walter Daelemans