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We present SalesSim, a framework and testbed for evaluating the ability of Multimodal Large Language Models (MLLMs) to simulate realistic, persona-driven customer behavior in multi-turn, multi-modal, tool-augmented online retail…

Computation and Language · Computer Science 2026-05-12 Yada Pruksachatkun , Elaine Wan , Lyanna Chen , Kai-Wei Chang , Chien-Sheng Wu

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior.…

Ensuring the general efficacy and goodness for human beings from medical large language models (LLM) before real-world deployment is crucial. However, a widely accepted and accessible evaluation process for medical LLM, especially in the…

Large Language Models (LLMs) have made significant progress in various fields. However, challenges remain in Multi-Disciplinary Team (MDT) medical consultations. Current research enhances reasoning through role assignment, task…

Artificial Intelligence · Computer Science 2025-03-19 Kai Chen , Xinfeng Li , Tianpei Yang , Hewei Wang , Wei Dong , Yang Gao

Background: Cognitive biases in clinical decision-making significantly contribute to errors in diagnosis and suboptimal patient outcomes. Addressing these biases presents a formidable challenge in the medical field. Objective: This study…

Computation and Language · Computer Science 2024-05-14 Yu He Ke , Rui Yang , Sui An Lie , Taylor Xin Yi Lim , Hairil Rizal Abdullah , Daniel Shu Wei Ting , Nan Liu

Large Language Models (LLMs) have brought huge improvements to Artificial Intelligence (AI), which can be applied to general-purpose tasks. However, their application to textual or spoken medical consultations is still an open research…

Artificial Intelligence · Computer Science 2026-05-27 Heriberto Cuayahuitl , Grace Jang

Unified multimodal understanding and generation models enable richer human-AI interaction. Yet jointly customizing a character's persona, dialogue style, and visual identity while maintaining output consistency across modalities remains…

Machine Learning · Computer Science 2026-05-12 Chao Tang , Jianzong Wu , Qingyu Shi , Ye Tian , Aixi Zhang , Hao Jiang , Jiangning Zhang , Yunhai Tong

With the increasing application of large language models (LLMs) in the medical domain, evaluating these models' performance using benchmark datasets has become crucial. This paper presents a comprehensive survey of various benchmark…

Massage therapy training emphasizes hands-on techniques and effective therapist--patient communication. However, many educational programs struggle to provide realistic practice scenarios. To address this problem, we propose TheraQuest, a…

Computer Science and Game Theory · Computer Science 2025-05-01 Shengqian Wang

Patient matching is the process of linking patients to appropriate clinical trials by accurately identifying and matching their medical records with trial eligibility criteria. We propose LLM-Match, a novel framework for patient matching…

Computation and Language · Computer Science 2025-03-26 Xiaodi Li , Shaika Chowdhury , Chung Il Wi , Maria Vassilaki , Xiaoke Liu , Terence T Sio , Owen Garrick , Young J Juhn , James R Cerhan , Cui Tao , Nansu Zong

Recent advances in Large Language Models (LLMs) have achieved remarkable breakthroughs in understanding and responding to user intents. However, their performance lag behind general use cases in some expertise domains, such as Chinese…

Computation and Language · Computer Science 2023-12-29 Songhua Yang , Hanjie Zhao , Senbin Zhu , Guangyu Zhou , Hongfei Xu , Yuxiang Jia , Hongying Zan

In China, receptionist nurses face overwhelming workloads in outpatient settings, limiting their time and attention for each patient and ultimately reducing service quality. In this paper, we present the Personalized Intelligent Outpatient…

Computation and Language · Computer Science 2024-11-22 Zhijie Bao , Qingyun Liu , Ying Guo , Zhengqiang Ye , Jun Shen , Shirong Xie , Jiajie Peng , Xuanjing Huang , Zhongyu Wei

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

Modeling & Simulation (M&S) approaches such as agent-based models hold significant potential to support decision-making activities in health, with recent examples including the adoption of vaccines, and a vast literature on healthy eating…

Artificial Intelligence · Computer Science 2025-09-08 Philippe J. Giabbanelli , Ameeta Agrawal

The global COVID-19 pandemic underscored major deficiencies in traditional healthcare systems, hastening the advancement of online medical services, especially in medical triage and consultation. However, existing studies face two main…

Computation and Language · Computer Science 2025-02-26 Xinyuan Wang , Haozhou Li , Dingfang Zheng , Qinke Peng

The rising demand for mental health care has fueled interest in AI-driven counseling systems. While large language models (LLMs) offer significant potential, current approaches face challenges, including limited understanding of clients'…

Computation and Language · Computer Science 2025-06-25 Zhiyang Qi , Keiko Takamizo , Mariko Ukiyo , Michimasa Inaba

Existing LLM-based role-playing methods often rely on superficial textual descriptions or simplistic metrics, inadequately modeling both intrinsic and extrinsic character dimensions. Additionally, they typically simulate character memory…

Computation and Language · Computer Science 2025-10-21 Xilong Cheng , Yunxiao Qin , Yuting Tan , Zhengnan Li , Ye Wang , Hongjiang Xiao , Yuan Zhang

The rapid adoption of Large Language Models (LLMs) in interactive systems has enabled the creation of dynamic, open-ended Role-Playing Agents (RPAs). However, evaluating these agents remains a significant challenge, as standard NLP metrics…

Computation and Language · Computer Science 2026-04-14 Riccardo Rosati , Edoardo Colucci , Massimiliano Bolognini , Adriano Mancini , Paolo Sernani

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Automatic speech recognition (ASR) in clinical dialogue demands robustness to full-duplex interaction, speaker overlap, and low-latency constraints, yet open benchmarks remain scarce. We present MMedFD, the first real-world Chinese…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-29 Hongzhao Chen , XiaoYang Wang , Jing Lan , Hexiao Ding , Yufeng Jiang , MingHui Yang , DanHui Xu , Jun Luo , Nga-Chun Ng , Gerald W. Y. Cheng , Yunlin Mao , Jung Sun Yoo
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