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The automation of the driving task affects both the primary driving task and the automotive user interfaces. The liberation of user interface space and cognitive load on the driver allows for new ways to think about driving. Related work…
Transformative mobility services present both considerable opportunities and challenges for urban mobility systems. Increasing attention is being paid to ridehailing platforms and connections between demand and continuous innovation in…
The evolution of existing transportation systems,mainly driven by urbanization and increased availability of mobility options, such as private, profit-maximizing ride-hailing companies, calls for tools to reason about their design and…
In shared spaces, motorized and non-motorized road users share the same space with equal priority. Their movements are not regulated by traffic rules, hence they interact more frequently to negotiate priority over the shared space. To…
Increasing urbanization and exacerbation of sustainability goals threaten the operational efficiency of current transportation systems and confront cities with complex choices with huge impact on future generations. At the same time, the…
The proliferating adoption of platform-based gig work increasingly raises concerns for worker conditions. Past studies documented how platforms leveraged design to exploit labor, withheld information to generate power asymmetries, and left…
Rideshare workers experience unpredictable working conditions due to gig work platforms' reliance on opaque AI and algorithmic systems. In response to these challenges, we found that labor organizers want data to help them advocate for…
Gig workers, and the products and services they provide, play an increasingly ubiquitous role in our daily lives. But despite growing evidence suggesting that worker well-being in gig economy platforms have become significant societal…
By utilising vehicle capacity more efficiently, ride-pooling platforms can potentially lead to reduced congestion levels without adversely prolonging travel times. While previous studies concluded that shared rides can offer substantial…
Robotaxis are emerging as a promising form of urban mobility, but removing human drivers fundamentally reshapes passenger-vehicle interaction and raises new design challenges. To inform robotaxi design based on real-world experience, we…
Sharing unused vehicles is one practical solution for traffic congestion. We propose an advanced vehicle-sharing service that maximizes the sharing of vehicles and improves traffic efficiency by coordinating user trips via an information…
A major challenge for autonomous vehicles is handling interactive scenarios, such as highway merging, with human-driven vehicles. A better understanding of human interactive behaviour could help address this challenge. Such understanding…
Agency is an important human characteristic that users of automated complex technologies are usually denied. This affects the user's experience leading to decreased satisfaction and productivity. In this paper, we consider the ridesharing…
The evolution of existing transportation systems, mainly driven by urbanization and increased availability of mobility options, such as private, profit-maximizing ride-hailing companies, calls for tools to reason about their design and…
Merging at highway on-ramps while interacting with other human-driven vehicles is challenging for autonomous vehicles (AVs). An efficient route to this challenge requires exploring and exploiting knowledge of the interaction process from…
As intelligent agents transition from controlled to uncontrolled environments, they face challenges that sometimes exceed their operational capabilities. In many scenarios, they rely on assistance from bystanders to overcome those…
The ridesharing economy is experiencing rapid growth and innovation. Companies such as Uber and Lyft are continuing to grow at a considerable pace while providing their platform as an organizing medium for ridesharing services, increasing…
Mobility-On-Demand (MoD) services have been transforming the urban mobility ecosystem. However, they raise a lot of concerns for their impact on congestion, Vehicle Miles Travelled (VMT), and competition with transit. There are also…
Ride-hailing platforms typically classify drivers as either employees or independent contractors. These classifications tend to emphasize either wage certainty or flexibility, but rarely both. We study an alternative or complementary…
Providing customized products and services in the modern business world is one of the most efficient solutions to improve users' experience and their engagements with the industries. To aim, recommender systems, by producing personalized…