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Transportation services play a crucial part in the development of modern smart cities. In particular, on-demand ridesharing services, which group together passengers with similar itineraries, are already operating in several metropolitan…
Cities are becoming very congested. There is a need to reduce the number of private cars on the roads, by maximising the potential for local public transport. With the increasing awareness of transport that is sustainable in the sense of…
Rideshare platforms exert significant control over workers through algorithmic systems that can result in financial, emotional, and physical harm. What steps can platforms, designers, and practitioners take to mitigate these negative…
The rapid growth of ride-hailing platforms has created a highly competitive market where businesses struggle to make profits, demanding the need for better operational strategies. However, real-world experiments are risky and expensive for…
Ride-hailing is rapidly changing urban and personal transportation. Ride sharing or pooling is important to mitigate negative externalities of ride-hailing such as increased congestion and environmental impacts. However, there lacks…
Shared automated mobility-on-demand promises efficient, sustainable, and flexible transportation. Nevertheless, security concerns, resilience, and their mutual influence - especially at night - will likely be the most critical barriers to…
As road transportation has been identified as a major contributor of environmental pollution, motivating individuals to adopt a more eco-friendly driving style could have a substantial ecological as well as financial benefit. With…
In the face of rapidly advancing technologies, evidence of harms they can exacerbate, and insufficient policy to ensure accountability from tech companies, what are HCI opportunities for advancing policymaking of technology? In this paper,…
For drivers in ride-hailing companies, allocation within the city is paramount to get matched with rides. This decision depends on many factors, where some of them (such as demand and allocation of others) are unknown for the drivers, but…
The advances in information and communication technology are changing theway people move. Companies that offer demand-responsive transportation serviceshave the opportunity to reduce their costs and increase their revenues…
Transportation services play a crucial part in the development of modern smart cities. In particular, on-demand ridesharing services, which group together passengers with similar itineraries, are already operating in several metropolitan…
A peer to peer ridesharing system connects drivers who are using their personal vehicles to conduct their daily activities with passengers who are looking for rides. A well-designed and properly implemented ridesharing system can bring…
The culture of sharing instead of ownership is sharply increasing in individuals behaviors. Particularly in transportation, concepts of sharing a ride in either carpooling or ridesharing have been recently adopted. An efficient optimization…
Robots in urban environments will inevitably encounter situations beyond their capabilities (e.g., delivery robots unable to press traffic light buttons), necessitating bystander assistance. These spontaneous collaborations possess…
How do we create ethical and equitable experiences on global platforms? How might UX designers and developers incorporate reflexive practices--a continuous self-evaluation of one's assumptions and biases--to mitigate assumptions and…
This paper presents a new ridesharing simulation platform that accounts for dynamic driver supply and passenger demand, and complex interactions between drivers and passengers. The proposed simulation platform explicitly considers driver…
Autonomous mobility on demand services have the potential to disrupt the future mobility system landscape. Ridepooling services in particular can decrease land consumption and increase transportation efficiency by increasing the average…
Taxi services are an integral part of urban transport and are a major contributor to air pollution and traffic congestion, which adversely affect human life and health. Sharing taxi rides is one way to reduce the unfavorable effects of cab…
The wide adoption of platformized work has generated remarkable advancements in the labor patterns and mobility of modern society. Underpinning such progress, gig workers are exposed to unprecedented challenges and accountabilities: lack of…
No human drives a car in a vacuum; she/he must negotiate with other road users to achieve their goals in social traffic scenes. A rational human driver can interact with other road users in a socially-compatible way through implicit…