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Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

With the growing prevalence of psychological interventions, it is vital to have measures which rate the effectiveness of psychological care to assist in training, supervision, and quality assurance of services. Traditionally, quality…

Voice-based conversational AI systems increasingly rely on cascaded architectures that combine speech-to-text (STT), large language models (LLMs), and text-to-speech (TTS) components. We present a large-scale empirical comparison of STT x…

Audio and Speech Processing · Electrical Eng. & Systems 2025-08-25 Rumi Allbert , Nima Yazdani , Ali Ansari , Aruj Mahajan , Amirhossein Afsharrad , Seyed Shahabeddin Mousavi

Scientific peer review faces mounting strain as submission volumes surge, making it increasingly difficult to sustain review quality, consistency, and timeliness. Recent advances in AI have led the community to consider its use in peer…

Evaluating large language model (LLM)-based multi-agent systems remains a critical challenge, as these systems must exhibit reliable coordination, transparent decision-making, and verifiable performance across evolving tasks. Existing…

Artificial Intelligence · Computer Science 2026-01-21 YenTing Lee , Keerthi Koneru , Zahra Moslemi , Sheethal Kumar , Ramesh Radhakrishnan

AI agents hold the potential to revolutionize scientific productivity by automating literature reviews, replicating experiments, analyzing data, and even proposing new directions of inquiry; indeed, there are now many such agents, ranging…

Voice disorders affect a large portion of the population, especially heavy voice users such as teachers or call-center workers. Most voice disorders can be treated effectively with behavioral voice therapy, which teaches patients to replace…

Sound · Computer Science 2021-02-16 Chuyao Feng , Eva van Leer , Mackenzie Lee Curtis , David V. Anderson

In this paper we discuss approaches to evaluating and validating the ethical claims of a Conversational AI system. We outline considerations around both a top-down regulatory approach and bottom-up processes. We describe the ethical basis…

Computers and Society · Computer Science 2020-06-19 Elayne Ruane , Vivek Nallur

Allowing humans to interactively train artificial agents to understand language instructions is desirable for both practical and scientific reasons, but given the poor data efficiency of the current learning methods, this goal may require…

Artificial Intelligence · Computer Science 2019-12-20 Maxime Chevalier-Boisvert , Dzmitry Bahdanau , Salem Lahlou , Lucas Willems , Chitwan Saharia , Thien Huu Nguyen , Yoshua Bengio

In this short paper, we present work evaluating an AI agent's understanding of spoken conversations about data visualizations in an online meeting scenario. There is growing interest in the development of AI-assistants that support…

Human-Computer Interaction · Computer Science 2025-10-07 Rizul Sharma , Tianyu Jiang , Seokki Lee , Jillian Aurisano

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

Artificial Intelligence · Computer Science 2017-09-15 Mahipal Jadeja , Neelanshi Varia

AI agents have been developed for complex real-world tasks from coding to customer service. But AI agent evaluations suffer from many challenges that undermine our understanding of how well agents really work. We introduce the Holistic…

In the ever-expanding landscape of Artificial Intelligence (AI), where innovation thrives and new products and services are continuously being delivered, ensuring that AI systems are designed and developed responsibly throughout their…

Software Engineering · Computer Science 2024-05-10 Maria Teresa Baldassarre , Domenico Gigante , Marcos Kalinowski , Azzurra Ragone

Across academia, industry, and government, there is an increasing awareness that the measurement tasks involved in evaluating generative AI (GenAI) systems are especially difficult. We argue that these measurement tasks are highly…

The benchmarks used to evaluate AI agents in security-critical roles suffer from crucial weaknesses. Building on recent empirical evidence, we characterize three core challenges that undermine security evaluations: benchmark…

Cryptography and Security · Computer Science 2026-05-22 Sahar Abdelnabi , Chris Hicks , Konrad Rieck , Ahmad-Reza Sadeghi

The development of audio foundation models has accelerated rapidly since the emergence of GPT-4o. However, the lack of comprehensive evaluation has become a critical bottleneck for further progress in the field, particularly in audio…

With the rapid development of mobile intelligent assistant technologies, multi-modal AI assistants have become essential interfaces for daily user interactions. However, current evaluation methods face challenges including high manual…

Artificial Intelligence · Computer Science 2025-10-22 Meiping Wang , Jian Zhong , Rongduo Han , Liming Kang , Zhengkun Shi , Xiao Liang , Xing Lin , Nan Gao , Haining Zhang

AI safety benchmarks are pivotal for safety in advanced AI systems; however, they have significant technical, epistemic, and sociotechnical shortcomings. We present a review of 210 safety benchmarks that maps out common challenges in safety…

Computers and Society · Computer Science 2026-02-10 Cheng Yu , Severin Engelmann , Ruoxuan Cao , Dalia Ali , Orestis Papakyriakopoulos

Agent evaluation requires assessing complex multi-step behaviors involving tool use and intermediate reasoning, making it costly and expertise-intensive. A natural question arises: can frontier coding assistants reliably automate this…

AI-based systems possess distinctive characteristics and introduce challenges in quality evaluation at the same time. Consequently, ensuring and validating AI software quality is of critical importance. In this paper, we present an…

Software Engineering · Computer Science 2024-10-07 Jing Shu , Bing-Jiun Miu , Eugene Chang , Jerry Gao , Jun Liu