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Mental healthcare has seen numerous benefits from interactive technologies and artificial intelligence. Various interventions have successfully used intelligent technologies to automate the assessment and evaluation of psychological…

Human-Computer Interaction · Computer Science 2021-05-13 Mladjan Jovanovic , Aleksandar Jevremovic , Milica Pejovic-Milovancevic

Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study…

Computers and Society · Computer Science 2026-02-27 Aaron Reich , Diana Wolfe , Matt Price , Alice Choe , Fergus Kidd , Hannah Wagner

Recent reports indicate that sustained interaction with conversational artificial intelligence (AI) systems can, in a small subset of users, contribute to the emergence or stabilisation of delusional experience. Existing accounts typically…

Human-Computer Interaction · Computer Science 2026-04-14 Hugh Brosnahan , Izabela Lipinska

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Romantic AI chatbots have quickly attracted users, but their emotional use raises concerns about privacy and safety. As people turn to these systems for intimacy, comfort, and emotionally significant interaction, they often disclose highly…

Computers and Society · Computer Science 2026-03-26 Kazi Ababil Azam , Imtiaz Karim , Dipto Das

As stories of human-AI interactions continue to be highlighted in the news and research platforms, the challenges are becoming more pronounced, including potential risks of overreliance, cognitive offloading, social and emotional…

Human-Computer Interaction · Computer Science 2025-10-22 Celeste Riley , Omar Al-Refai , Yadira Colunga Reyes , Eman Hammad

In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated…

Artificial Intelligence · Computer Science 2024-05-10 Maria T. Baldassarre , Danilo Caivano , Berenice Fernandez Nieto , Domenico Gigante , Azzurra Ragone

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

Many Large Language Model (LLM) chatbots are designed and used for companionship, and people have reported forming friendships, mentorships, and romantic partnerships with them. Concerns that companion chatbots may harm or replace real…

Human-Computer Interaction · Computer Science 2025-10-15 Rose E. Guingrich , Michael S. A. Graziano

Good mental health enables individuals to cope with the normal stresses of life. In Germany, approximately one-quarter of the adult population is affected by mental illnesses. Teletherapy and digital health applications are available to…

Human-Computer Interaction · Computer Science 2025-02-04 Christina Lukas

Mental health applications have emerged as a critical area in computational health, driven by rising global rates of mental illness, the integration of AI in psychological care, and the need for scalable solutions in underserved…

Artificial Intelligence · Computer Science 2026-01-21 Chenhan Lyu , Yutong Song , Pengfei Zhang , Amir M. Rahmani

Powered by large language models, the conversational capabilities of AI have seen significant improvements. In this context, a series of role-playing AI chatbots have emerged, exhibiting a strong tendency toward anthropomorphism, such as…

Human-Computer Interaction · Computer Science 2024-11-27 Qiufang Yu , Xingyu Lan

The increasing progress in artificial intelligence and respective machine learning technology has fostered the proliferation of chatbots to the point where today they are being embedded into various human-technology interaction tasks. In…

Human-Computer Interaction · Computer Science 2021-11-03 Johanna Schmidhuber , Stephan Schlögl , Christian Ploder

Artificial Intelligence (AI) has revolutionized various fields, including medicine and mental health support. One promising application is ChatGPT, an advanced conversational AI model that uses deep learning techniques to provide human-like…

Neurons and Cognition · Quantitative Biology 2023-11-16 Farzan Vahedifard , Atieh Sadeghniiat Haghighi , Tirth Dave , Mohammad Tolouei , Fateme Hoshyar Zare

Mental health disorders create profound personal and societal burdens, yet conventional diagnostics are resource-intensive and limit accessibility. Advances in artificial intelligence, particularly natural language processing and multimodal…

Computation and Language · Computer Science 2025-08-26 Aishik Mandal , Tanmoy Chakraborty , Iryna Gurevych

LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether these chatbots can adequately and safely provide tailored…

Human-Computer Interaction · Computer Science 2024-02-15 Zilin Ma , Yiyang Mei , Yinru Long , Zhaoyuan Su , Krzysztof Z. Gajos

Recent discussions and research in AI safety have increasingly emphasized the deep connection between AI safety and existential risk from advanced AI systems, suggesting that work on AI safety necessarily entails serious consideration of…

Computers and Society · Computer Science 2025-02-17 Balint Gyevnar , Atoosa Kasirzadeh

As chatbots increasingly blur the boundary between automated systems and human conversation, the foundations of trust in these systems warrant closer examination. While regulatory and policy frameworks tend to define trust in normative…

Artificial Intelligence · Computer Science 2026-03-11 Aditya Gulati , Nuria Oliver

As mental health chatbots proliferate to address the global treatment gap, a critical question emerges: How do we design for relational safety the quality of interaction patterns that unfold across conversations rather than the correctness…

Human-Computer Interaction · Computer Science 2026-02-27 Joydeep Chandra , Satyam Kumar Navneet , Yong Zhang

There is growing concern that AI chatbots might fuel delusional beliefs in users. Some have suggested that humans and chatbots mutually reinforce false beliefs over time, but quantitative evidence is lacking. Using a unique dataset of chat…

Computation and Language · Computer Science 2026-04-29 Ashish Mehta , Jared Moore , Jacy Reese Anthis , William Agnew , Eric Lin , Peggy Yin , Desmond C. Ong , Nick Haber , Carol Dweck
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