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Chatbots' growing popularity has brought new challenges to HCI, having changed the patterns of human interactions with computers. The increasing need to approximate conversational interaction styles raises expectations for chatbots to…

Human-Computer Interaction · Computer Science 2024-01-24 Ana Paula Chaves , Marco Aurelio Gerosa

This article explores the phenomenon of confirmation bias in generative AI chatbots, a relatively underexamined aspect of AI-human interaction. Drawing on cognitive psychology and computational linguistics, it examines how confirmation…

Human-Computer Interaction · Computer Science 2025-04-15 Yiran Du

The use of chatbots for various forms of companionship is growing rapidly, raising a myriad of questions about simulated relationships, emotional dependence, and psychological harm. While major platforms such as ChatGPT, Grok, and…

AI chatbots, built using large language models, are increasingly integrated into society and mimic the patterns of human text exchanges. While previous research has raised concerns that humans may form romantic attachment to chatbots, the…

Human-Computer Interaction · Computer Science 2026-03-03 Julia Kieserman , Cat Mai , Sara Lignell , Lucy Qin , Athanasios Andreou , Damon McCoy , Rosanna Bellini

AI assistance tools such as ChatGPT, Copilot, and Gemini have dramatically impacted the nature of software development in recent years. Numerous studies have studied the positive benefits that practitioners have achieved from using these…

Software Engineering · Computer Science 2024-06-26 Ze Shi Li , Nowshin Nawar Arony , Ahmed Musa Awon , Daniela Damian , Bowen Xu

The widespread use of Generative Artificial Intelligence (GAI) among teenagers has led to significant misuse and safety concerns. To identify risks and understand parental controls challenges, we conducted a content analysis on Reddit and…

Human-Computer Interaction · Computer Science 2024-10-31 Yaman Yu , Tanusree Sharma , Melinda Hu , Justin Wang , Yang Wang

What if users could meet their future selves today? AI-generated future selves simulate meaningful encounters with a digital twin decades in the future. As AI systems advance, combining cloned voices, age-progressed facial rendering, and…

Recent advances in AI are integrating AI into the fabric of human social life, creating transformative, co-shaping relationships between humans and AI. This trend makes it urgent to investigate how these systems, in turn, shape their users.…

Human-Computer Interaction · Computer Science 2026-02-05 Lingqing Wang , Yingting Gao , Chidimma Lois Anyi , Ashok Goel

Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…

Artificial Intelligence · Computer Science 2025-02-07 Jianlong Zhou , Heimo Müller , Andreas Holzinger , Fang Chen

Generative AI chatbots have proven surprisingly effective at persuading people to change their beliefs and attitudes in lab settings. However, the practical implications of these findings are not yet clear. In this work, we explore the…

Human-Computer Interaction · Computer Science 2026-01-29 Jeremy Foote , Deepak Kumar , Bedadyuti Jha , Ryan Funkhouser , Loizos Bitsikokos , Hitesh Goel , Hsuen-Chi Chiu

Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT's generative capabilities and versatility…

Computers and Society · Computer Science 2024-10-28 Skyler Wang , Ned Cooper , Margaret Eby

Artificial intelligence's (AI) progress holds great promise in tackling pressing societal concerns such as health and climate. Large Language Models (LLM) and the derived chatbots, like ChatGPT, have highly improved the natural language…

The rapid advancement of AI companionship systems has positioned them as scalable interventions for addressing social isolation. Current design approaches emphasize maximizing user engagement and satisfaction, treating effective alignment…

Human-Computer Interaction · Computer Science 2026-03-31 Mengqi Shi

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

This paper examines artificial intelligence (AI) companionship as a site where intimate relations are simultaneously produced, extracted from, and governed through datafied systems. Drawing on critical data studies and platform studies, we…

Human-Computer Interaction · Computer Science 2026-04-09 Dayeon Eom , Julianne Renner , Sedona Chinn

Technological advancements have undoubtedly revolutionized various aspects of human life, altering the ways we perceive the world, engage with others, build relationships, and conduct our daily work routines. Among the recent advancements,…

Human-Computer Interaction · Computer Science 2024-05-10 Ruchi Panchanadikar

Artificial Intelligence (AI) is one of the most discussed technologies today. There are many innovative applications such as the diagnosis and treatment of cancer, customer experience, new business, education, contagious diseases…

Computers and Society · Computer Science 2020-01-28 Richard Benjamins , Idoia Salazar

Emerging reports of the harms caused to children and adults by AI sycophancy and by parasocial ties with chatbots point to an urgent need for safeguards against such risks. Yet, preventing such dynamics is challenging: parasocial cues often…

Artificial Intelligence · Computer Science 2025-09-03 Emma Rath , Stuart Armstrong , Rebecca Gorman

Large language models are increasingly used for both task-based assistance and social companionship, yet research has typically focused on one or the other. Drawing on a survey (N = 202) and 30 interviews with high-engagement ChatGPT and…

Human-Computer Interaction · Computer Science 2026-03-03 Aikaterina Manoli , Janet V. T. Pauketat , Ali Ladak , Hayoun Noh , Angel Hsing-Chi Hwang , Jacy Reese Anthis

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu