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Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…

Computation and Language · Computer Science 2026-03-10 Yoshiki Tanaka , Ryuichi Uehara , Koji Inoue , Michimasa Inaba

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Emotion recognition in conversation (ERC) aims to detect the emotion for each utterance in a given conversation. The newly proposed ERC models have leveraged pre-trained language models (PLMs) with the paradigm of pre-training and…

Computation and Language · Computer Science 2022-07-28 Jingjie Yi , Deqing Yang , Siyu Yuan , Caiyan Cao , Zhiyao Zhang , Yanghua Xiao

Detecting emotions across different languages is challenging due to the varied and culturally nuanced ways of emotional expressions. The \textit{Semeval 2025 Task 11: Bridging the Gap in Text-Based emotion} shared task was organised to…

Computation and Language · Computer Science 2025-08-05 Jiyu Chen , Necva Bölücü , Sarvnaz Karimi , Diego Mollá , Cécile L. Paris

Emotional intelligence (EI), the ability to perceive, understand, and respond appropriately to others' emotional states, is central to human communication, and increasingly important to assess as LLMs assume conversational roles in everyday…

Artificial Intelligence · Computer Science 2026-05-29 Kate M. Lubrano , Faisal Sayed , Ankita Rathod , Akshansh , Craver Corbyn Thomas-Smith , Mark E. Whiting , Karina Nguyen

Emotion-Cause Pair Extraction (ECPE) involves extracting clause pairs representing emotions and their causes in a document. Existing methods tend to overfit spurious correlations, such as positional bias in existing benchmark datasets,…

Computation and Language · Computer Science 2024-02-01 Jialiang Wu , Yi Shen , Ziheng Zhang , Longjun Cai

Emotion is intrinsic to humans and consequently emotion understanding is a key part of human-like artificial intelligence (AI). Emotion recognition in conversation (ERC) is becoming increasingly popular as a new research frontier in natural…

Computation and Language · Computer Science 2019-05-09 Soujanya Poria , Navonil Majumder , Rada Mihalcea , Eduard Hovy

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Emotion Recognition in Conversation (ERC) is a more challenging task than conventional text emotion recognition. It can be regarded as a personalized and interactive emotion recognition task, which is supposed to consider not only the…

Computation and Language · Computer Science 2021-01-01 Jiangnan Li , Zheng Lin , Peng Fu , Qingyi Si , Weiping Wang

Recognizing emotions in conversations is a challenging task due to the presence of contextual dependencies governed by self- and inter-personal influences. Recent approaches have focused on modeling these dependencies primarily via…

Computation and Language · Computer Science 2020-05-21 Devamanyu Hazarika , Soujanya Poria , Roger Zimmermann , Rada Mihalcea

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

Purpose: Emotion is a fundamental component of human communication, shaping understanding, trust, and engagement across domains such as education, healthcare, and mental health. While large language models (LLMs) exhibit strong reasoning…

Computation and Language · Computer Science 2025-10-15 Yurui Dong , Luozhijie Jin , Yao Yang , Bingjie Lu , Jiaxi Yang , Zhi Liu

Large language models (LLMs) have made significant progress in Emotional Intelligence (EI) and long-context modeling. However, existing benchmarks often overlook the fact that emotional information processing unfolds as a continuous…

Computation and Language · Computer Science 2026-01-13 Weichu Liu , Jing Xiong , Yuxuan Hu , Zixuan Li , Minghuan Tan , Ningning Mao , Hui Shen , Wendong Xu , Chaofan Tao , Min Yang , Chengming Li , Lingpeng Kong , Ngai Wong

In the fields of affective computing (AC) and brain-machine interface (BMI), the analysis of physiological and behavioral signals to discern individual emotional states has emerged as a critical research frontier. While deep learning-based…

Computer Vision and Pattern Recognition · Computer Science 2025-07-16 Hongyu Chen , Weiming Zeng , Chengcheng Chen , Luhui Cai , Fei Wang , Yuhu Shi , Lei Wang , Wei Zhang , Yueyang Li , Hongjie Yan , Wai Ting Siok , Nizhuan Wang

This paper presents our system development for SemEval-2024 Task 3: "The Competition of Multimodal Emotion Cause Analysis in Conversations". Effectively capturing emotions in human conversations requires integrating multiple modalities such…

Computation and Language · Computer Science 2024-04-03 Arefa , Mohammed Abbas Ansari , Chandni Saxena , Tanvir Ahmad

There is an increasing interest in developing LLMs for medical diagnosis to improve diagnosis efficiency. Despite their alluring technological potential, there is no unified and comprehensive evaluation criterion, leading to the inability…

Computation and Language · Computer Science 2023-08-16 Xiaoming Shi , Jie Xu , Jinru Ding , Jiali Pang , Sichen Liu , Shuqing Luo , Xingwei Peng , Lu Lu , Haihong Yang , Mingtao Hu , Tong Ruan , Shaoting Zhang

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

Empathetic and coherent responses are critical in auto-mated chatbot-facilitated psychotherapy. This study addresses the challenge of enhancing the emotional and contextual understanding of large language models (LLMs) in psychiatric…

Computation and Language · Computer Science 2025-03-12 Abdur Rasool , Muhammad Irfan Shahzad , Hafsa Aslam , Vincent Chan , Muhammad Ali Arshad

Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global…

Computation and Language · Computer Science 2021-05-18 Ashish Sharma , Inna W. Lin , Adam S. Miner , David C. Atkins , Tim Althoff

With the rapid development of Large Language Models, dialogue systems are shifting from information tools to emotional companions, heralding the era of Emotional Companionship Dialogue Systems (ECDs) that provide personalized emotional…

Artificial Intelligence · Computer Science 2025-11-25 Haifeng Jing , Yujie Hou , Junfei Liu , Rui Xie , alan Xu , Jinlong Ma , Qichun Deng