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Related papers: Emotional Support with LLM-based Empathetic Dialog…

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Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

Human-Computer Interaction · Computer Science 2025-12-01 Ruoyu Wen , Xiaoli Wu , Kunal Gupta , Simon Hoermann , Mark Billinghurst , Alaeddin Nassani , Dwain Allan , Thammathip Piumsomboon

Emotional support conversation (ESC) task can utilize various support strategies to help people relieve emotional distress and overcome the problem they face, which has attracted much attention in these years. However, most state-of-the-art…

Computation and Language · Computer Science 2023-02-16 Xiaohan Xu , Xuying Meng , Yequan Wang

In the context of today's high-pressure, aging society, the demand for large-scale emotional models capable of providing empathetic support is more critical than ever. However, existing benchmarks fail to simultaneously achieve ecological…

Computation and Language · Computer Science 2026-05-12 Pengze Guo , Jingxi Liang , Zhiwen Xie , Qifeng Wang , Derek F. Wong

The recent advancement of Multimodal Large Language Models (MLLMs) is transforming human-computer interaction (HCI) from surface-level exchanges into more nuanced and emotionally intelligent communication. To realize this shift, emotion…

Artificial Intelligence · Computer Science 2026-01-06 Hyeongseop Rha , Jeong Hun Yeo , Yeonju Kim , Yong Man Ro

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Large audio-language models (LALMs) can produce expressive speech, yet reliable emotion control remains elusive: conversions often miss the target affect and may degrade linguistic fidelity through refusals, hallucinations, or paraphrase.…

Computation and Language · Computer Science 2026-03-19 Xiutian Zhao , Ismail Rasim Ulgen , Philipp Koehn , Björn Schuller , Berrak Sisman

Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…

Computation and Language · Computer Science 2021-10-06 Yubo Xie , Pearl Pu

Human speech goes beyond the mere transfer of information; it is a profound exchange of emotions and a connection between individuals. While Text-to-Speech (TTS) models have made huge progress, they still face challenges in controlling the…

Audio and Speech Processing · Electrical Eng. & Systems 2025-08-14 Guanrou Yang , Chen Yang , Qian Chen , Ziyang Ma , Wenxi Chen , Wen Wang , Tianrui Wang , Yifan Yang , Zhikang Niu , Wenrui Liu , Fan Yu , Zhihao Du , Zhifu Gao , ShiLiang Zhang , Xie Chen

Emotional intelligence in large language models (LLMs) is of great importance in Natural Language Processing. However, the previous research mainly focus on basic sentiment analysis tasks, such as emotion recognition, which is not enough to…

Computation and Language · Computer Science 2024-09-23 Yuyan Chen , Hao Wang , Songzhou Yan , Sijia Liu , Yueze Li , Yi Zhao , Yanghua Xiao

Due to privacy concerns, open dialogue datasets for mental health are primarily generated through human or AI synthesis methods. However, the inherent implicit nature of psychological processes, particularly those of clients, poses…

Human-Computer Interaction · Computer Science 2025-11-18 Lixiu Wu , Yuanrong Tang , Qisen Pan , Xianyang Zhan , Yucheng Han , Lanxi Xiao , Tianhong Wang , Chen Zhong , Jiangtao Gong

This paper presents a detailed system description of our entry for the WASSA 2024 Task 2, focused on cross-lingual emotion detection. We utilized a combination of large language models (LLMs) and their ensembles to effectively understand…

Computation and Language · Computer Science 2024-10-22 Ram Mohan Rao Kadiyala

Small language models (SLM) are increasingly used as interactive decision-making agents, yet most decision-oriented evaluations ignore emotion as a causal factor influencing behavior. We study emotion-sensitive decision making by combining…

Artificial Intelligence · Computer Science 2026-04-09 Jiaju Lin , Xingjian Du , Qingyun Wu , Ellen Wenting Zou , Jindong Wang

Emotional voice conversion (EVC) aims to change the emotional state of an utterance while preserving the linguistic content and speaker identity. In this paper, we propose a novel 2-stage training strategy for sequence-to-sequence emotional…

Computation and Language · Computer Science 2021-06-10 Kun Zhou , Berrak Sisman , Haizhou Li

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

Computation and Language · Computer Science 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

In this paper, we introduce EmpBot: an end-to-end empathetic chatbot. Empathetic conversational agents should not only understand what is being discussed, but also acknowledge the implied feelings of the conversation partner and respond…

Computation and Language · Computer Science 2021-11-02 Emmanouil Zaranis , Georgios Paraskevopoulos , Athanasios Katsamanis , Alexandros Potamianos

The widespread adoption of chat interfaces based on Large Language Models (LLMs) raises concerns about promoting superficial learning and undermining the development of critical thinking skills. Instead of relying on LLMs purely for…

Computation and Language · Computer Science 2025-06-18 Lucile Favero , Daniel Frases , Juan Antonio Pérez-Ortiz , Tanja Käser , Nuria Oliver

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

The advent of large language models (LLMs) has gained tremendous attention over the past year. Previous studies have shown the astonishing performance of LLMs not only in other tasks but also in emotion recognition in terms of accuracy,…

Computation and Language · Computer Science 2023-10-24 Liyizhe Peng , Zixing Zhang , Tao Pang , Jing Han , Huan Zhao , Hao Chen , Björn W. Schuller

Evaluating Large Language Models (LLMs) for mental health support is challenging due to the emotionally and cognitively complex nature of therapeutic dialogue. Existing benchmarks are limited in scale, reliability, often relying on…

Large language models (LLMs) have become increasingly popular in medical domains to assist physicians with a variety of clinical and operational tasks. Given the fast-paced and high-stakes environment of emergency departments (EDs), small…

Computation and Language · Computer Science 2025-10-07 Zirui Wang , Jiajun Wu , Braden Teitge , Jessalyn Holodinsky , Steve Drew