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Related papers: Emotional Support with LLM-based Empathetic Dialog…

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The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani

This paper explores the integration of human-like emotions and ethical considerations into Large Language Models (LLMs). We first model eight fundamental human emotions, presented as opposing pairs, and employ collaborative LLMs to…

Computation and Language · Computer Science 2024-06-26 Edward Y. Chang

Objectives: While Large Language Models (LLMs) have been widely used to assist clinicians and support patients, no existing work has explored dialogue systems for standard diagnostic interviews and assessments. This study aims to bridge the…

Computation and Language · Computer Science 2025-05-01 Sichang Tu , Abigail Powers , Stephen Doogan , Jinho D. Choi

Research on large language models (LLMs) has shown remarkable performance in domains such as mathematics, programming, and literary creation. However, most studies have focused on semantic memory-based question answering, neglecting LLMs'…

Computation and Language · Computer Science 2025-02-25 WenTao Liu , Ruohua Zhang , Aimin Zhou , Feng Gao , JiaLi Liu

Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional…

Computation and Language · Computer Science 2024-12-12 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

Advancements in emotion aware language processing increasingly shape vital NLP applications ranging from conversational AI and affective computing to computational psychology and creative content generation. Existing emotion datasets either…

Computation and Language · Computer Science 2025-04-14 Vishal Gandhi , Sagar Gandhi

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Mental health disorders impose a substantial global socioeconomic burden. While large language models (LLMs) offer 24/7, non-judgmental interactions to address this gap, pretrained models lack contextual coherence and emotional alignment…

Computation and Language · Computer Science 2026-02-17 Eric Hua Qing Zhang , Julia Ive

Conversational systems relying on text-based large language models (LLMs) often overlook paralinguistic cues, essential for understanding emotions and intentions. Speech-language models (SLMs), which use speech as input, are emerging as a…

Computation and Language · Computer Science 2025-08-12 Chun Wang , Chenyang Liu , Wenze Xu , Weihong Deng

Applying existing methods to emotional support conversation -- which provides valuable assistance to people who are in need -- has two major limitations: (a) they generally employ a conversation-level emotion label, which is too…

Computation and Language · Computer Science 2022-04-01 Quan Tu , Yanran Li , Jianwei Cui , Bin Wang , Ji-Rong Wen , Rui Yan

Emotion recognition in conversations (ERC) is challenging due to the multimodal nature of the emotion expression. In this paper, we propose to pretrain a text-based recognition model from unsupervised speech transcripts with LLM guidance.…

Audio and Speech Processing · Electrical Eng. & Systems 2025-01-22 Soumya Dutta , Sriram Ganapathy

Previous works on emotion recognition in conversation (ERC) follow a two-step paradigm, which can be summarized as first producing context-independent features via fine-tuning pretrained language models (PLMs) and then analyzing contextual…

Computation and Language · Computer Science 2023-01-18 Xiangyu Qin , Zhiyu Wu , Jinshi Cui , Tingting Zhang , Yanran Li , Jian Luan , Bin Wang , Li Wang

Large language models (LLMs) have demonstrated impressive performance in mathematical and commonsense reasoning tasks using chain-of-thought (CoT) prompting techniques. But can they perform emotional reasoning by concatenating `Let's think…

Computation and Language · Computer Science 2024-08-12 Ankita Bhaumik , Tomek Strzalkowski

Emotion Recognition in Conversation~(ERC) across modalities is of vital importance for a variety of applications, including intelligent healthcare, artificial intelligence for conversation, and opinion mining over chat history. The crux of…

Computation and Language · Computer Science 2023-06-07 Xingwei Liang , You Zou , Ruifeng Xu

The rising demand for mental health care has fueled interest in AI-driven counseling systems. While large language models (LLMs) offer significant potential, current approaches face challenges, including limited understanding of clients'…

Computation and Language · Computer Science 2025-06-25 Zhiyang Qi , Keiko Takamizo , Mariko Ukiyo , Michimasa Inaba

Large Language Models (LLMs) have shown strong potential as conversational agents. Yet, their effectiveness remains limited by deficiencies in robust long-term memory, particularly in complex, long-term web-based services such as online…

Computation and Language · Computer Science 2026-02-03 Tiantian Chen , Jiaqi Lu , Ying Shen , Lin Zhang

The escalating global mental health crisis, marked by persistent treatment gaps, availability, and a shortage of qualified therapists, positions Large Language Models (LLMs) as a promising avenue for scalable support. While LLMs offer…

Recent advances in Large Language Models (LLMs) have highlighted the need for robust, comprehensive, and challenging benchmarks. Yet, research on evaluating their Emotional Intelligence (EI) is considerably limited. Existing benchmarks have…

Computation and Language · Computer Science 2024-07-18 Sahand Sabour , Siyang Liu , Zheyuan Zhang , June M. Liu , Jinfeng Zhou , Alvionna S. Sunaryo , Juanzi Li , Tatia M. C. Lee , Rada Mihalcea , Minlie Huang

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

Emotional Intelligence (EI) is a critical yet underexplored dimension in the development of human-aligned LLMs. To address this gap, we introduce a unified, psychologically grounded four-layer taxonomy of EI tailored for large language…

Computation and Language · Computer Science 2025-08-11 Nizi Nazar , Ehsaneddin Asgari
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