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Conversational recommender systems (CRS) enhance user experience through multi-turn interactions, yet evaluating CRS remains challenging. User simulators can provide comprehensive evaluations through interactions with CRS, but building…

Human-Computer Interaction · Computer Science 2025-08-01 Luyu Chen , Quanyu Dai , Zeyu Zhang , Xueyang Feng , Mingyu Zhang , Pengcheng Tang , Xu Chen , Yue Zhu , Zhenhua Dong

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Conversational recommendation system (CRS) is emerging as a user-friendly way to capture users' dynamic preferences over candidate items and attributes. Multi-shot CRS is designed to make recommendations multiple times until the user either…

Information Retrieval · Computer Science 2022-07-04 Yinan Zhang , Boyang Li , Yong Liu , You Yuan , Chunyan Miao

Explainable recommendations, which use the information of user and item with interaction to generate a explanation for why the user would interact with the item, are crucial for improving user trust and decision transparency to the…

Information Retrieval · Computer Science 2025-07-09 Yibin Liu , Ang Li , Shijian Li

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph…

Information Retrieval · Computer Science 2024-09-24 Qiyao Ma , Xubin Ren , Chao Huang

Existing recommendation systems have focused on two paradigms: 1- historical user-item interaction-based recommendations and 2- conversational recommendations. Conversational recommendation systems facilitate natural language dialogues…

Computation and Language · Computer Science 2024-05-29 Srijata Maji , Moghis Fereidouni , Vinaik Chhetri , Umar Farooq , A. B. Siddique

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Multimodal recommender systems (MRS) integrate heterogeneous user and item data, such as text, images, and structured information, to enhance recommendation performance. The emergence of large language models (LLMs) introduces new…

Information Retrieval · Computer Science 2025-05-16 Alejo Lopez-Avila , Jinhua Du

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Session-based recommendation (SR) models aim to recommend items to anonymous users based on their behavior during the current session. While various SR models in the literature utilize item sequences to predict the next item, they often…

Information Retrieval · Computer Science 2025-08-29 Jyoti Narwariya , Priyanka Gupta , Muskan Gupta , Jyotsana Khatri , Lovekesh Vig

The evolution of recommender systems has shifted from traditional collaborative filtering to LLM-based agentic systems, which rely on semantic user and item memories to make predictions. However, existing agents maintain these memories in…

Information Retrieval · Computer Science 2026-04-29 Weixin Chen , Yuhan Zhao , Jingyuan Huang , Zihe Ye , Clark Mingxuan Ju , Tong Zhao , Neil Shah , Li Chen , Yongfeng Zhang

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

Large Language Models (LLMs) have advanced recommendation capabilities through enhanced reasoning, but pose significant challenges for real-world deployment due to high inference costs. Conversely, while Small Language Models (SLMs) offer…

Computation and Language · Computer Science 2025-10-13 Prosenjit Biswas , Pervez Shaik , Abhinav Thorat , Ravi Kolla , Niranjan Pedanekar

Recommender systems have seen significant advancements with the influence of deep learning and graph neural networks, particularly in capturing complex user-item relationships. However, these graph-based recommenders heavily depend on…

Information Retrieval · Computer Science 2024-12-12 Xubin Ren , Wei Wei , Lianghao Xia , Lixin Su , Suqi Cheng , Junfeng Wang , Dawei Yin , Chao Huang

Driven by advances in Large Language Models (LLMs), integrating them into recommendation tasks has gained interest due to their strong semantic understanding and prompt flexibility. Prior work encoded user-item interactions or metadata into…

Information Retrieval · Computer Science 2025-06-10 Keyu Zhao , Fengli Xu , Yong Li

Accurate and interpretable user satisfaction estimation (USE) is critical for understanding, evaluating, and continuously improving conversational systems. Users express their satisfaction or dissatisfaction with diverse conversational…

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

With the rapid development of online services, recommender systems (RS) have become increasingly indispensable for mitigating information overload. Despite remarkable progress, conventional recommendation models (CRM) still have some…

Information Retrieval · Computer Science 2024-07-10 Jianghao Lin , Xinyi Dai , Yunjia Xi , Weiwen Liu , Bo Chen , Hao Zhang , Yong Liu , Chuhan Wu , Xiangyang Li , Chenxu Zhu , Huifeng Guo , Yong Yu , Ruiming Tang , Weinan Zhang

In Conversational Recommendation Systems (CRS), the central question is how the conversational agent can naturally ask for user preferences and provide suitable recommendations. Existing works mainly follow the hierarchical architecture,…

Computation and Language · Computer Science 2023-10-24 Xian Li , Hongguang Shi , Yunfei Wang , Yeqin Zhang , Xubin Li , Cam-Tu Nguyen
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