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Related papers: ImpReSS: Implicit Recommender System for Support C…

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The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

Large language models (LLMs) have demonstrated prominent reasoning capabilities in recommendation tasks by transforming them into text-generation tasks. However, existing approaches either disregard or ineffectively model the user-item…

Information Retrieval · Computer Science 2024-11-19 Xinfeng Wang , Jin Cui , Fumiyo Fukumoto , Yoshimi Suzuki

In this paper, we propose a novel ranking framework for collaborative filtering with the overall aim of learning user preferences over items by minimizing a pairwise ranking loss. We show the minimization problem involves dependent random…

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Learning from implicit feedback is a fundamental problem in modern recommender systems, where only positive interactions are observed and explicit negative signals are unavailable. In such settings, negative sampling plays a critical role…

Information Retrieval · Computer Science 2026-02-24 Chen Chen , Haobo Lin , Yuanbo Xu

Recommender systems play a pivotal role in providing relevant content to users. With the rapid development of large language models (LLMs), researchers have begun utilizing LLMs to build more powerful recommender systems. However, existing…

Information Retrieval · Computer Science 2025-06-26 Haochen Zhang , Tianyi Zhang , Junze Yin , Oren Gal , Anshumali Shrivastava , Vladimir Braverman

Recommender systems (RSs) have become an inseparable part of our everyday lives. They help us find our favorite items to purchase, our friends on social networks, and our favorite movies to watch. Traditionally, the recommendation problem…

Information Retrieval · Computer Science 2022-06-09 M. Mehdi Afsar , Trafford Crump , Behrouz Far

Conversational recommender systems (CRS) increasingly rely on user simulators for automated evaluation of sales agents. A key requirement for such simulators is the ability to model human decision-making. However, most existing simulation…

Information Retrieval · Computer Science 2026-05-08 Yuan-Chi Li , Li-Chi Chen , Sung-Yi Wu , Yu-Che Tsai , Shou-De Lin

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

Computation and Language · Computer Science 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

Evaluating the quality of recommender systems is critical for algorithm design and optimization. Most evaluation methods are computed based on offline metrics for quick algorithm evolution, since online experiments are usually risky and…

Information Retrieval · Computer Science 2024-12-17 Zhuo Wu , Qinglin Jia , Chuhan Wu , Zhaocheng Du , Shuai Wang , Zan Wang , Zhenhua Dong

Recommender systems perform well for popular items and users with ample interactions (likes, ratings etc.). This work addresses the difficult and underexplored case of users who have very sparse interactions but post informative review…

Information Retrieval · Computer Science 2025-02-28 Ghazaleh Haratinezhad Torbati , Anna Tigunova , Andrew Yates , Gerhard Weikum

Generally speaking, the model training for recommender systems can be based on two types of data, namely explicit feedback and implicit feedback. Moreover, because of its general availability, we see wide adoption of implicit feedback data,…

Information Retrieval · Computer Science 2023-04-17 Yi Ren , Hongyan Tang , Jiangpeng Rong , Siwen Zhu

Handling implicit language is essential for natural language processing systems to achieve precise text understanding and facilitate natural interactions with users. Despite its importance, the absence of a metric for accurately measuring…

Computation and Language · Computer Science 2025-02-25 Yuxin Wang , Xiaomeng Zhu , Weimin Lyu , Saeed Hassanpour , Soroush Vosoughi

In recent years, Recommender Systems (RS) have witnessed a transformative shift with the advent of Large Language Models (LLMs) in the field of Natural Language Processing (NLP). Models such as GPT-3.5/4, Llama, have demonstrated…

Information Retrieval · Computer Science 2024-10-02 Junyi Chen , Toyotaro Suzumura

Conversational recommender systems (CRS) aim to employ natural language conversations to suggest suitable products to users. Understanding user preferences for prospective items and learning efficient item representations are crucial for…

Information Retrieval · Computer Science 2022-12-16 Dongding Lin , Jian Wang , Wenjie Li

We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…

Information Retrieval · Computer Science 2024-05-24 Nolwenn Bernard , Krisztian Balog

Recent advancements in large language models (LLMs) promise to expand mental health interventions by emulating therapeutic techniques, potentially easing barriers to care. Yet there is a lack of real-world empirical evidence evaluating the…

Human-Computer Interaction · Computer Science 2025-01-28 Yinzhou Wang , Yimeng Wang , Ye Xiao , Liabette Escamilla , Bianca Augustine , Kelly Crace , Gang Zhou , Yixuan Zhang

Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…

Information Retrieval · Computer Science 2026-02-26 Zheng Hui , Xiaokai Wei , Yexi Jiang , Kevin Gao , Chen Wang , Frank Ong , Se-eun Yoon , Rachit Pareek , Michelle Gong

Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…

Computation and Language · Computer Science 2025-08-26 Qingyue Wang , Yanhe Fu , Yanan Cao , Shuai Wang , Zhiliang Tian , Liang Ding

Making big purchases requires consumers to research or consult a salesperson to gain domain expertise. However, existing conversational recommender systems (CRS) often overlook users' lack of background knowledge, focusing solely on…

Computation and Language · Computer Science 2023-10-30 Lidiya Murakhovs'ka , Philippe Laban , Tian Xie , Caiming Xiong , Chien-Sheng Wu
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