English
Related papers

Related papers: ImpReSS: Implicit Recommender System for Support C…

200 papers

In large language models (LLM)-based recommendation systems (LLM-RSs), accurately predicting user preferences by leveraging the general knowledge of LLMs is possible without requiring extensive training data. By converting recommendation…

Information Retrieval · Computer Science 2024-12-20 Genki Kusano , Kosuke Akimoto , Kunihiro Takeoka

Recently, the fast development of Large Language Models (LLMs) such as ChatGPT has significantly advanced NLP tasks by enhancing the capabilities of conversational models. However, the application of LLMs in the recommendation domain has…

Information Retrieval · Computer Science 2023-08-24 Junling Liu , Chao Liu , Peilin Zhou , Qichen Ye , Dading Chong , Kang Zhou , Yueqi Xie , Yuwei Cao , Shoujin Wang , Chenyu You , Philip S. Yu

Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…

Information Retrieval · Computer Science 2025-09-12 Yifan Wang , Shen Gao , Jiabao Fang , Rui Yan , Billy Chiu , Shuo Shang

The rise of Large Language Models (LLMs), such as LLaMA and ChatGPT, has opened new opportunities for enhancing recommender systems through improved explainability. This paper provides a systematic literature review focused on leveraging…

Information Retrieval · Computer Science 2025-01-22 Alan Said

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Large Language Model (LLM) has transformative potential in various domains, including recommender systems (RS). There have been a handful of research that focuses on empowering the RS by LLM. However, previous efforts mainly focus on LLM as…

Information Retrieval · Computer Science 2025-03-11 Qidong Liu , Xiangyu Zhao , Yuhao Wang , Yejing Wang , Zijian Zhang , Yuqi Sun , Xiang Li , Maolin Wang , Pengyue Jia , Chong Chen , Wei Huang , Feng Tian

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like…

Sequential Recommender Systems (SRS), which model a user's interaction history to predict the next item of interest, are widely used in various applications. However, existing SRS often struggle with low-popularity items, a challenge known…

Information Retrieval · Computer Science 2024-12-24 Qidong Liu , Xian Wu , Wanyu Wang , Yejing Wang , Yuanshao Zhu , Xiangyu Zhao , Feng Tian , Yefeng Zheng

Recommendation algorithms have been pivotal in handling the overwhelming volume of online content. However, these algorithms seldom consider direct user input, resulting in superficial interaction between them. Efforts have been made to…

Information Retrieval · Computer Science 2024-01-09 Kyle Dylan Spurlock , Cagla Acun , Esin Saka , Olfa Nasraoui

The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into…

Computation and Language · Computer Science 2021-05-19 Tong Zhang , Yong Liu , Peixiang Zhong , Chen Zhang , Hao Wang , Chunyan Miao

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Information Retrieval · Computer Science 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Conversational recommender systems (CRSs) are designed to suggest the target item that the user is likely to prefer through multi-turn conversations. Recent studies stress that capturing sentiments in user conversations improves…

Information Retrieval · Computer Science 2025-07-30 Heejin Kook , Junyoung Kim , Seongmin Park , Jongwuk Lee

Recommendation systems help users find matched items based on their previous behaviors. Personalized recommendation becomes challenging in the absence of historical user-item interactions, a practical problem for startups known as the…

Information Retrieval · Computer Science 2024-03-06 Xuansheng Wu , Huachi Zhou , Yucheng Shi , Wenlin Yao , Xiao Huang , Ninghao Liu

Resources for simulation-based evaluation of conversational recommender systems (CRSs) are scarce. The UserSimCRS toolkit was introduced to address this gap. In this work, we present UserSimCRS v2, a significant upgrade aligning the toolkit…

Information Retrieval · Computer Science 2026-03-18 Nolwenn Bernard , Krisztian Balog

Conversational Recommender System (CRS) leverages real-time feedback from users to dynamically model their preferences, thereby enhancing the system's ability to provide personalized recommendations and improving the overall user…

Human-Computer Interaction · Computer Science 2024-05-15 Lixi Zhu , Xiaowen Huang , Jitao Sang

Conversational recommender systems (CRS) have shown great success in accurately capturing a user's current and detailed preference through the multi-round interaction cycle while effectively guiding users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…

Information Retrieval · Computer Science 2026-01-27 Nuo Chen , Quanyu Dai , Xiaoyu Dong , Piaohong Wang , Qinglin Jia , Zhaocheng Du , Zhenhua Dong , Xiao-Ming Wu

The importance of recommender systems is growing rapidly due to the exponential increase in the volume of content generated daily. This surge in content presents unique challenges for designing effective recommender systems. Key among these…

Computation and Language · Computer Science 2025-06-12 Jiahao Tian , Jinman Zhao , Zhenkai Wang , Zhicheng Ding

The conversational recommender systems (CRSs) have received extensive attention in recent years. However, most of the existing works focus on various deep learning models, which are largely limited by the requirement of large-scale…

Information Retrieval · Computer Science 2022-03-21 Jun Quan , Ze Wei , Qiang Gan , Jingqi Yao , Jingyi Lu , Yuchen Dong , Yiming Liu , Yi Zeng , Chao Zhang , Yongzhi Li , Huang Hu , Yingying He , Yang Yang , Daxin Jiang

Acquiring valuable data from the rapidly expanding information on the internet has become a significant concern, and recommender systems have emerged as a widely used and effective tool for helping users discover items of interest. The…

Information Retrieval · Computer Science 2025-02-25 Jinfeng Xu , Zheyu Chen , Shuo Yang , Jinze Li , Wei Wang , Xiping Hu , Steven Hoi , Edith Ngai