Related papers: Digital Labor: Challenges, Ethical Insights, and I…
Artificial intelligence (AI) is reshaping the labor market by changing the task content of occupations. This study investigates the impact of AI development on the emergence of new work, employment, and wages in the United States from 2015…
The rapid rise of AI is poised to disrupt the labor market. However, AI is not a monolith; its impact depends on both the nature of the innovation and the jobs it affects. While computational approaches are emerging, there is no consensus…
An emerging body of research indicates that ineffective cross-functional collaboration -- the interdisciplinary work done by industry practitioners across roles -- represents a major barrier to addressing issues of fairness in AI design and…
The ethical implications and social impacts of artificial intelligence have become topics of compelling interest to industry, researchers in academia, and the public. However, current analyses of AI in a global context are biased toward…
This commentary traces contemporary discourses on the relationship between artificial intelligence and labour and explains why these principles must be comprehensive in their approach to labour and AI. First, the commentary asserts that…
Crowdsourcing, in which human intelligence and productivity is dynamically mobilized to tackle tasks too complex for automation alone to handle, has grown to be an important research topic and inspired new businesses (e.g., Uber, Airbnb).…
"AI slop", that is, low-quality AI-generated content, is increasingly affecting software development, from generated code and pull requests to documentation and bug reports. However, there is limited empirical research on how developers…
AI and NLP publication venues have increasingly encouraged researchers to reflect on possible ethical considerations, adverse impacts, and other responsible AI issues their work might engender. However, for specific NLP tasks our…
In the last decade, there has been a growth in, what we call, digitally mediated workplaces. A digitally mediated workplace is one where interactions between stakeholders are primarily managed by proprietary, algorithmically managed digital…
This study investigates the implications of algorithmic pricing in digital marketplaces, focusing on Airbnb's pricing dynamics. With the advent of Airbnb's new pricing tool, this research explores how digital tools influence hosts' pricing…
This paper examines whether artificial intelligence (AI) acts as a substitute or complement to human labour, drawing on 12 million online job vacancies from the United States spanning 2018-2023. We adopt a two-pronged approach: first,…
In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…
We study the causal effects of financial incentives on the quality of crowdwork. We focus on performance-based payments (PBPs), bonus payments awarded to workers for producing high quality work. We design and run randomized behavioral…
What does work and career success mean for those who secure their work using digital labor platforms? Traditional research on success predominantly relies on organizationally-centric benchmarks, such as promotions and income. These measures…
Conducting user studies is a crucial component in many scientific fields. While some studies require participants to be physically present, other studies can be conducted both physically (e.g. in-lab) and online (e.g. via crowdsourcing).…
This paper investigates the impacts of the rapidly evolving landscape of generative Artificial Intelligence (AI) development. Emphasis is given to how organizations grapple with a critical imperative: reevaluating their policies regarding…
Prior work has mapped which workplace tasks are exposed to AI, but less is known about whether workers perceive these tasks as meaningful or as busywork. We examined: (1) which dimensions of meaningful work do workers associate with tasks…
Humble AI (Knowles et al., 2023) argues for cautiousness in AI development and deployments through scepticism (accounting for limitations of statistical learning), curiosity (accounting for unexpected outcomes), and commitment (accounting…
Generative Artificial Intelligence constitutes a new wave of automation. There is broad agreement among economists that humanity is potentially entering into a period of profound change. However, significant uncertainties and disagreements…
The tech industry's shifting landscape and the growing precarity of its labor force have spurred unionization efforts among tech workers. These workers turn to collective action to improve their working conditions and to protest unethical…