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Economic issues, such as inflation, energy costs, taxes, and interest rates, are a constant presence in our daily lives and have been exacerbated by global events such as pandemics, environmental disasters, and wars. A sustained history of…
Since the emergence of generative AI, creative workers have spoken up about the career-based harms they have experienced arising from this new technology. A common theme in these accounts of harm is that generative AI models are trained on…
The rapid development of AI-driven tools, particularly large language models (LLMs), is reshaping professional writing. Still, key aspects of their adoption such as languages support, ethics, and long-term impact on writers voice and…
The data-driven economy has led to a significant shortage of data scientists. To address this shortage, this study explores the prospects of outsourcing data analysis tasks to freelancers available on online labor markets (OLMs) by…
The importance of big data is a contested topic among social scientists. Proponents claim it will fuel a research revolution, but skeptics challenge it as unreliably measured and decontextualized, with limited utility for accurately…
With generative AI emerging as a general-purpose technology, understanding its economic effects is among society's most pressing questions. Existing studies of AI impact have largely relied on predictions of AI capabilities or focused…
Crowdsourcing-based content moderation is a platform that hosts content moderation tasks for crowd workers to review user submissions (e.g. text, images and videos) and make decisions regarding the admissibility of the posted content, along…
As the workforce settles into flexible work arrangements, researchers have focused on the collaborative and psychological consequences of the shift. While nearly a fifth of the world's population is estimated to be neurodivergent, the…
The report highlights the role of Egyptian data workers in the global value chains of Artificial Intelligence (AI). These workers generate and annotate data for machine learning, check outputs, and they connect with overseas AI producers…
Responsible AI (RAI) content work, such as annotation, moderation, or red teaming for AI safety, often exposes crowd workers to potentially harmful content. While prior work has underscored the importance of communicating well-being risk to…
Existing literature predominantly focuses on how freelancers individually complete tasks and projects. Our study examines freelancers' willingness to work collaboratively. We report results from a survey of 122 freelancers on a leading…
This commentary explores how the platform economy shapes labour market responses during times of crisis, with a focus on gendered experiences. Drawing on cases of economic crisis, natural disasters, and refugee displacement, it examines how…
Online volunteers are an uncompensated yet valuable labor force for many social platforms. For example, volunteer content moderators perform a vast amount of labor to maintain online communities. However, as social platforms like Reddit…
Background. As artificial intelligence and AI-powered systems continue to grow, the role of data scientists has become essential in software development environments. Data scientists face challenges related to managing large volumes of data…
Artificial intelligence (AI) has made remarkable progress in recent years, yet its rapid expansion brings overlooked environmental and ethical challenges. This review explores four critical areas where AI's impact extends beyond…
As testified by new regulations like the European AI act, the worries about the societal impact of (autonomous) software technologies are becoming of public concern. Social and human values, besides the traditional software behaviour and…
This review began with the modest goal of drafting a brief commentary on how the social work profession engages with and is impacted by artificial intelligence (AI). However, it quickly became apparent that a deeper exploration was required…
Supervised learning depends on annotated examples, which are taken to be the \emph{ground truth}. But these labels often come from noisy crowdsourcing platforms, like Amazon Mechanical Turk. Practitioners typically collect multiple labels…
Generative AI's humanlike qualities are driving its rapid adoption in professional domains. However, this anthropomorphic appeal raises concerns from HCI and responsible AI scholars about potential hazards and harms, such as overtrust in…
Media platforms, technological systems, and search engines act as conduits and gatekeepers for all kinds of information. They often influence, reflect, and reinforce gender stereotypes, including those that represent occupations. This study…