Related papers: Digital Labor: Challenges, Ethical Insights, and I…
In 2013, scholars laid out a framework for a sustainable, ethical future of crowd work, recommending career ladders so that crowd work can lead to career advancement and more economic mobility. Five years later, we consider this vision in…
Crowdsourcing platforms such as Amazon Mechanical Turk (MTurk) are important tools for researchers seeking to conduct studies with a broad, global participant base. Despite their popularity and demonstrated utility, we present evidence that…
This review seeks to present a comprehensive picture of recent discussions in the social sciences of the anticipated impact of AI on the world of work. Issues covered include technological unemployment, algorithmic management, platform work…
Freelance workers must continually acquire new skills to remain competitive in online labor markets, yet they lack the organizational training, mentorship, and infrastructure available to traditional employees. Generative AI-powered tools…
Traditional employment usually provides mechanisms for workers to improve their skills to access better opportunities. However, crowd work platforms like Amazon Mechanical Turk (AMT) generally do not support skill development (i.e.,…
Microtask crowdsourcing is increasingly critical to the creation of extremely large datasets. As a result, crowd workers spend weeks or months repeating the exact same tasks, making it necessary to understand their behavior over these long…
Artificial Intelligence with its multifaceted technologies and integral role in global production significantly impacts gender dynamics particularly in gendered labor. This paper emphasizes the need to explore AIs broader impacts on…
Various tools and practices have been developed to support practitioners in identifying, assessing, and mitigating fairness-related harms caused by AI systems. However, prior research has highlighted gaps between the intended design of…
Artificial intelligence (AI) systems rely heavily on human-generated data, yet the people behind that data are often overlooked. Human behavior can play a major role in AI training datasets, be it in limiting access to existing works or in…
Large-scale labeled dataset is the indispensable fuel that ignites the AI revolution as we see today. Most such datasets are constructed using crowdsourcing services such as Amazon Mechanical Turk which provides noisy labels from…
Many recent technological advances (e.g. ChatGPT and search engines) are possible only because of massive amounts of user-generated data produced through user interactions with computing systems or scraped from the web (e.g. behavior logs,…
Across service domains, platform-based gig workers often face a wide range of severe yet hidden vulnerabilities, including opaque pay practices, illusions of flexibility, health and safety risks, and privacy violations. To the general…
In this work, we initiate the investigation of optimization opportunities in collaborative crowdsourcing. Many popular applications, such as collaborative document editing, sentence translation, or citizen science resort to this special…
Despite the potential of online sharing economy platforms such as Uber, Lyft, or Foodora to democratize the labor market, these services are often accused of fostering unfair working conditions and low wages. These problems have been…
Online labor markets give people in poor countries direct access to buyers in rich countries. Economic theory and empirical evidence strongly suggest that this kind of access improves human welfare. However, critics claim that abuses are…
While algorithm audits are growing rapidly in commonality and public importance, relatively little scholarly work has gone toward synthesizing prior work and strategizing future research in the area. This systematic literature review aims…
The use of crowdworkers in NLP research is growing rapidly, in tandem with the exponential increase in research production in machine learning and AI. Ethical discussion regarding the use of crowdworkers within the NLP research community is…
Crowdsourcing is a form of "peer production" in which work traditionally performed by an employee is outsourced to an "undefined, generally large group of people in the form of an open call." We present a model of workers supplying labor to…
We focus on occupational diversity in platform-mediated work to advance conceptual and empirical insight into the occupationally embedded nature of platform labor. We pursue this focus in response to a prevailing tendency to treat platform…
Future advances in AI that automate away human labor may have stark implications for labor markets and inequality. This paper proposes a framework to analyze the effects of specific types of AI systems on the labor market, based on how much…