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Related papers: From Generic Empathy to Personalized Emotional Sup…

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Large Language Models (LLMs) have made it possible for recommendation systems to interact with users in open-ended conversational interfaces. In order to personalize LLM responses, it is crucial to elicit user preferences, especially when…

Artificial Intelligence · Computer Science 2025-10-15 Ali Montazeralghaem , Guy Tennenholtz , Craig Boutilier , Ofer Meshi

The evolution of Large Language Models (LLMs) has showcased remarkable capacities for logical reasoning and natural language comprehension. These capabilities can be leveraged in solutions that semantically and textually model complex…

Human-Computer Interaction · Computer Science 2024-04-17 Syed Mekael Wasti , Ken Q. Pu , Ali Neshati

Expressing stressful experiences in words is proven to improve mental and physical health, but individuals often disengage with writing interventions as they struggle to organize their thoughts and emotions. Reflective prompts have been…

Human-Computer Interaction · Computer Science 2025-05-09 Inhwa Song , SoHyun Park , Sachin R. Pendse , Jessica Lee Schleider , Munmun De Choudhury , Young-Ho Kim

Emotional tone is pervasive in human communication, yet its influence on large language model (LLM) behaviour remains unclear. Here, we examine how first-person emotional framing in user-side queries affect LLM performance across six…

Artificial Intelligence · Computer Science 2026-04-03 Minda Zhao , Yutong Yang , Chufei Peng , Rachel Gonsalves , Weiyue Li , Ruyi Yang , Zhixi Liu , Mengyu Wang

Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…

Computation and Language · Computer Science 2025-03-10 Fei Wei , Yaliang Li , Bolin Ding

Large language models (LLMs) are increasingly seen as assistants, copilots, and consultants, capable of supporting a wide range of tasks through natural conversation. However, most systems remain constrained by a linear request-response…

Computation and Language · Computer Science 2026-05-05 Jiaqi Chen , Yanzhe Zhang , Yutong Zhang , Yijia Shao , Diyi Yang

This paper presents a novel approach to aligning large language models (LLMs) with individual human preferences, sometimes referred to as Reinforcement Learning from \textit{Personalized} Human Feedback (RLPHF). Given stated preferences…

Artificial Intelligence · Computer Science 2024-07-08 Jin Peng Zhou , Katie Z Luo , Jingwen Gu , Jason Yuan , Kilian Q. Weinberger , Wen Sun

Smart assistants increasingly act proactively, yet mistimed or intrusive behavior often causes users to lose trust and disable these features. Learning user preferences for proactive assistance is difficult because real-world studies are…

Human-Computer Interaction · Computer Science 2026-02-05 Ziyi Xuan , Yiwen Wu , Zhaoyang Yan , Vinod Namboodiri , Yu Yang

Large language models (LLMs) show promise for supporting clinicians in diagnostic communication by generating explanations and guidance for patients. Yet their ability to produce outputs that are both understandable and empathetic remains…

Computation and Language · Computer Science 2025-11-04 Jianzhou Yao , Shunchang Liu , Guillaume Drui , Rikard Pettersson , Alessandro Blasimme , Sara Kijewski

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

As large language models (LLMs) continue to advance, aligning these models with human preferences has emerged as a critical challenge. Traditional alignment methods, relying on human or LLM annotated datasets, are limited by their…

The advent of Large Language Models (LLMs) has ushered in a new era for design science in Information Systems, demanding a paradigm shift in tailoring LLMs design for business contexts. We propose and test a novel framework to customize…

Computers and Society · Computer Science 2024-05-15 Wen Wang , Zhenyue Zhao , Tianshu Sun

Preference optimization, particularly through Reinforcement Learning from Human Feedback (RLHF), has achieved significant success in aligning Large Language Models (LLMs) to adhere to human intentions. Unlike offline alignment with a fixed…

Machine Learning · Computer Science 2024-11-06 Shenao Zhang , Donghan Yu , Hiteshi Sharma , Han Zhong , Zhihan Liu , Ziyi Yang , Shuohang Wang , Hany Hassan , Zhaoran Wang

Alignment algorithms are widely used to align large language models (LLMs) to human users based on preference annotations. Typically these (often divergent) preferences are aggregated over a diverse set of users, resulting in fine-tuned…

Computation and Language · Computer Science 2025-05-21 Cristina Garbacea , Chenhao Tan

Transformer models have significantly advanced the field of emotion recognition. However, there are still open challenges when exploring open-ended queries for Large Language Models (LLMs). Although current models offer good results,…

The recent surge of versatile large language models (LLMs) largely depends on aligning increasingly capable foundation models with human intentions by preference learning, enhancing LLMs with excellent applicability and effectiveness in a…

Computation and Language · Computer Science 2024-06-19 Ruili Jiang , Kehai Chen , Xuefeng Bai , Zhixuan He , Juntao Li , Muyun Yang , Tiejun Zhao , Liqiang Nie , Min Zhang

Finding an agreement among diverse opinions is a challenging topic in multiagent systems. Recently, large language models (LLMs) have shown great potential in addressing this challenge due to their remarkable capabilities in comprehending…

Computation and Language · Computer Science 2023-05-22 Shiyao Ding , Takayuki Ito

Recommender systems have become integral to our digital experiences, from online shopping to streaming platforms. Still, the rationale behind their suggestions often remains opaque to users. While some systems employ a graph-based approach,…

Personalized preference alignment for large language models (LLMs), the process of tailoring LLMs to individual users' preferences, is an emerging research direction spanning the area of NLP and personalization. In this survey, we present…

Alignment of Large Language Models (LLMs) aims to align outputs with human preferences, and personalized alignment further adapts models to individual users. This relies on personalized reward models that capture user-specific preferences…

Computation and Language · Computer Science 2026-04-21 Hongru Cai , Yongqi Li , Tiezheng Yu , Fengbin Zhu , Wenjie Wang , Fuli Feng , Wenjie Li