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Related papers: From Generic Empathy to Personalized Emotional Sup…

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Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

The capabilities of Large Language Models (LLMs) are limited to some extent by pre-training, so some researchers optimize LLMs through post-training. Existing post-training strategies, such as memory-based retrieval or preference…

Computation and Language · Computer Science 2025-07-22 Haoran Sun , Zekun Zhang , Shaoning Zeng

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Large Language Models (LLMs) are increasingly deployed in human-centric applications, yet they often fail to provide substantive emotional support. While Reinforcement Learning (RL) has been utilized to enhance empathy of LLMs, existing…

Computation and Language · Computer Science 2026-01-19 Chengbing Wang , Wuqiang Zheng , Yang Zhang , Fengbin Zhu , Junyi Cheng , Yi Xie , Wenjie Wang , Fuli Feng

Large Language Models (LLMs) have demonstrated promising potential in providing empathetic support during interactions. However, their responses often become verbose or overly formulaic, failing to adequately address the diverse emotional…

Computation and Language · Computer Science 2024-12-12 Jing Ye , Lu Xiang , Yaping Zhang , Chengqing Zong

A long-standing challenge in developing accurate recommendation models is simulating user behavior, mainly due to the complex and stochastic nature of user interactions. Towards this, one promising line of work has been the use of Large…

Information Retrieval · Computer Science 2025-09-15 Himanshu Thakur , Eshani Agrawal , Smruthi Mukund

The increasing demand for personalized interactions with large language models (LLMs) calls for methodologies capable of accurately and efficiently identifying user opinions and preferences. Retrieval augmentation emerges as an effective…

Computation and Language · Computer Science 2025-02-04 Chenkai Sun , Ke Yang , Revanth Gangi Reddy , Yi R. Fung , Hou Pong Chan , Kevin Small , ChengXiang Zhai , Heng Ji

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific task alignment…

Human-Computer Interaction · Computer Science 2026-04-20 Tianjun Wei , Huizhong Guo , Yingpeng Du , Zhu Sun , Huang Chen , Dongxia Wang , Jie Zhang

Evaluating Large Language Models' (LLMs) anthropomorphic capabilities has become increasingly important in contemporary discourse. Utilizing the emotion appraisal theory from psychology, we propose to evaluate the empathy ability of LLMs,…

Computation and Language · Computer Science 2024-10-08 Jen-tse Huang , Man Ho Lam , Eric John Li , Shujie Ren , Wenxuan Wang , Wenxiang Jiao , Zhaopeng Tu , Michael R. Lyu

In autonomous exploration tasks, robots are required to explore and map unknown environments while efficiently planning in dynamic and uncertain conditions. Given the significant variability of environments, human operators often have…

Robotics · Computer Science 2025-03-11 Shuhao Liao , Xuxin Lv , Yuhong Cao , Jeric Lew , Wenjun Wu , Guillaume Sartoretti

After a large language model (LLM) is deployed on edge devices, it is desirable for these devices to learn from user-generated conversation data to generate user-specific and personalized responses in real-time. However, user-generated data…

Computation and Language · Computer Science 2024-04-18 Ruiyang Qin , Jun Xia , Zhenge Jia , Meng Jiang , Ahmed Abbasi , Peipei Zhou , Jingtong Hu , Yiyu Shi

Large Language Models (LLMs) excel at producing broadly relevant text, but this generality becomes a limitation when user-specific preferences are required, such as recommending restaurants or planning travel. In these scenarios, users…

Machine Learning · Computer Science 2025-10-21 Ioannis Tsaknakis , Bingqing Song , Shuyu Gan , Dongyeop Kang , Alfredo Garcia , Gaowen Liu , Charles Fleming , Mingyi Hong

In this work, we conduct an analysis to examine the consistency of Large Language Models (LLMs) with respect to their own generated responses in an emotionally-driven conversational context. Specifically, the text generated by LLM is framed…

Computation and Language · Computer Science 2026-05-08 Sneha Oram , Ojaswita Bhushan , Pushpak Bhattacharyya

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Reinforcement learning (RL) is increasingly being used in the healthcare domain, particularly for the development of personalized health adaptive interventions. Inspired by the success of Large Language Models (LLMs), we are interested in…

Machine Learning · Computer Science 2025-01-14 Karine Karine , Benjamin M. Marlin

The versatility of Large Language Models (LLMs) in natural language understanding has made them increasingly popular in mental health research. While many studies explore LLMs' capabilities in emotion recognition, a critical gap remains in…

Computation and Language · Computer Science 2025-09-12 Bangzhao Shu , Isha Joshi , Melissa Karnaze , Anh C. Pham , Ishita Kakkar , Sindhu Kothe , Arpine Hovasapian , Mai ElSherief

Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a…

Information Retrieval · Computer Science 2024-02-20 Jinheon Baek , Nirupama Chandrasekaran , Silviu Cucerzan , Allen herring , Sujay Kumar Jauhar

Large Language Models (LLMs), such as ChatGPT, exhibit advanced capabilities in generating text, images, and videos. However, their effective use remains constrained by challenges in prompt formulation, personalization, and opaque…

Human-Computer Interaction · Computer Science 2025-03-04 Si Thu , A. Baki Kocaballi

Traditional UX development methodologies focus on developing ``one size fits all" solutions and lack the flexibility to cater to diverse user needs. In response, a growing interest has arisen in developing more dynamic UX frameworks.…

Software Engineering · Computer Science 2024-05-03 Yutan Huang

Iterative preference optimization has recently become one of the de-facto training paradigms for large language models (LLMs), but the performance is still underwhelming due to too much noisy preference data yielded in the loop. To combat…

Computation and Language · Computer Science 2024-09-18 Jianing Wang , Yang Zhou , Xiaocheng Zhang , Mengjiao Bao , Peng Yan