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Large language models (LLMs) are increasingly integrated into users' daily lives, leading to a growing demand for personalized outputs. Previous work focuses on leveraging a user's own history, overlooking inter-user differences that are…

Computation and Language · Computer Science 2025-09-23 Yilun Qiu , Tianhao Shi , Xiaoyan Zhao , Fengbin Zhu , Yang Zhang , Fuli Feng

In the rapidly evolving landscape of large language models (LLMs), most research has primarily viewed them as independent individuals, focusing on assessing their capabilities through standardized benchmarks and enhancing their general…

Human-Computer Interaction · Computer Science 2024-01-17 Jiayin Wang , Weizhi Ma , Peijie Sun , Min Zhang , Jian-Yun Nie

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Effective conversational agents like large language models (LLMs) must personalize their interactions to adapt to user preferences, personalities, and attributes across diverse domains like education and healthcare. Current methods like…

Computation and Language · Computer Science 2025-10-03 Yanming Wan , Jiaxing Wu , Marwa Abdulhai , Lior Shani , Natasha Jaques

The rising demand for mental health care has fueled interest in AI-driven counseling systems. While large language models (LLMs) offer significant potential, current approaches face challenges, including limited understanding of clients'…

Computation and Language · Computer Science 2025-06-25 Zhiyang Qi , Keiko Takamizo , Mariko Ukiyo , Michimasa Inaba

The distillation of knowledge from Large Language Models (LLMs) into Smaller Language Models (SLMs), preserving the capabilities and performance of LLMs while reducing model size, has played a key role in the proliferation of LLMs. Because…

Computation and Language · Computer Science 2025-07-14 Henry J. Xie , Jinghan Zhang , Xinhao Zhang , Kunpeng Liu

As large language models (LLMs) demonstrate increasingly advanced capabilities, aligning their behaviors with human values and preferences becomes crucial for their wide adoption. While previous research focuses on general alignment to…

Computation and Language · Computer Science 2024-12-17 Shujin Wu , May Fung , Cheng Qian , Jeonghwan Kim , Dilek Hakkani-Tur , Heng Ji

Large language models (LLMs) increasingly serve as the central control unit of AI agents, yet current approaches remain limited in their ability to deliver personalized interactions. While Retrieval Augmented Generation enhances LLM…

Artificial Intelligence · Computer Science 2025-10-10 Rebecca Westhäußer , Wolfgang Minker , Sebatian Zepf

The advent of large language models (LLMs) has significantly advanced various fields, including natural language processing and automated dialogue systems. This paper explores the application of LLMs in psychological counseling, addressing…

Computation and Language · Computer Science 2024-06-21 Wenjie Li , Tianyu Sun , Kun Qian , Wenhong Wang

Conversational systems are now capable of producing impressive and generally relevant responses. However, we have no visibility nor control of the socio-emotional strategies behind state-of-the-art Large Language Models (LLMs), which poses…

Computation and Language · Computer Science 2024-12-09 Lorraine Vanel , Ariel R. Ramos Vela , Alya Yacoubi , Chloé Clavel

The emergence of large language models (LLMs) has revolutionized the capabilities of text comprehension and generation. Multi-modal generation attracts great attention from both the industry and academia, but there is little work on…

Information Retrieval · Computer Science 2024-04-16 Xiaoteng Shen , Rui Zhang , Xiaoyan Zhao , Jieming Zhu , Xi Xiao

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

How to align large language models (LLMs) with user preferences from a static general dataset has been frequently studied. However, user preferences are usually personalized, changing, and diverse regarding culture, values, or time. This…

Computation and Language · Computer Science 2025-06-13 Zhaowei Zhang , Fengshuo Bai , Qizhi Chen , Chengdong Ma , Mingzhi Wang , Haoran Sun , Zilong Zheng , Yaodong Yang

Large Language Models (LLMs) are prone to sycophantic behavior, uncritically conforming to user beliefs. As models increasingly condition responses on user-specific context (personality traits, preferences, conversation history), they gain…

Computation and Language · Computer Science 2026-03-03 Sean W. Kelley , Christoph Riedl

Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…

Computation and Language · Computer Science 2024-08-05 Huaiwen Zhang , Yu Chen , Ming Wang , Shi Feng

A Large Language Model (LLM) offers versatility across domains and tasks, purportedly benefiting users with a wide variety of behaviors and preferences. We question this perception about an LLM when users have inherently subjective…

Computation and Language · Computer Science 2025-09-22 Sai Sundaresan , Harshita Chopra , Atanu R. Sinha , Koustava Goswami , Nagasai Saketh Naidu , Raghav Karan , N Anushka

Recent advancements in Large Language Models (LLMs) demonstrate remarkable capabilities across various fields. These developments have led to more direct communication between humans and LLMs in various situations, such as social…

Computation and Language · Computer Science 2025-09-12 Yixuan Tang , Yi Yang , Ahmed Abbasi

As a relative quality comparison of model responses, human and Large Language Model (LLM) preferences serve as common alignment goals in model fine-tuning and criteria in evaluation. Yet, these preferences merely reflect broad tendencies,…

Computation and Language · Computer Science 2024-02-20 Junlong Li , Fan Zhou , Shichao Sun , Yikai Zhang , Hai Zhao , Pengfei Liu

Large Language Models (LLMs) have emerged as personalized assistants for users across a wide range of tasks -- from offering writing support to delivering tailored recommendations or consultations. Over time, the interaction history between…

Computation and Language · Computer Science 2025-10-28 Bowen Jiang , Zhuoqun Hao , Young-Min Cho , Bryan Li , Yuan Yuan , Sihao Chen , Lyle Ungar , Camillo J. Taylor , Dan Roth
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