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Bots are automated social media users that can be used to amplify (mis)information and sow harmful discourse. In order to effectively influence users, bots can be generated to reproduce human user behavior. Indeed, people tend to trust…

Human-Computer Interaction · Computer Science 2024-06-11 Samantha C. Phillips , Lynnette Hui Xian Ng , Kathleen M. Carley

The Fediverse, a group of interconnected servers providing a variety of interoperable services (e.g. micro-blogging in Mastodon) has gained rapid popularity. This sudden growth, partly driven by Elon Musk's acquisition of Twitter, has…

Social and Information Networks · Computer Science 2025-01-13 Haris Bin Zia , Aravindh Raman , Ignacio Castro , Gareth Tyson

Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…

Information Retrieval · Computer Science 2019-01-16 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Research into community content moderation often assumes that moderation teams govern with a single, unified voice. However, recent work has found that moderators disagree with one another at modest, but concerning rates. The problem is not…

Human-Computer Interaction · Computer Science 2024-11-01 Vinay Koshy , Frederick Choi , Yi-Shyuan Chiang , Hari Sundaram , Eshwar Chandrasekharan , Karrie Karahalios

Online platforms have enacted various policies to maintain a safe and trustworthy advertising environment. However, the extent to which these policies are adhered to and enforced remains a subject of interest and concern. In this work, we…

Computers and Society · Computer Science 2025-02-21 Yash Vekaria , Zubair Shafiq , Savvas Zannettou

The issue of quantifying and characterizing various forms of social media manipulation and abuse has been at the forefront of the computational social science research community for over a decade. In this paper, I provide a…

Social and Information Networks · Computer Science 2023-04-19 Emilio Ferrara

Deplatforming, or banning malicious accounts from social media, is a key tool for moderating online harms. However, the consequences of deplatforming for the wider social media ecosystem have been largely overlooked so far, due to the…

Social and Information Networks · Computer Science 2023-12-01 Amin Mekacher , Max Falkenberg , Andrea Baronchelli

Since September 2023, the Digital Services Act (DSA) obliges large online platforms to submit detailed data on each moderation action they take within the European Union (EU) to the DSA Transparency Database. From its inception, this…

Social and Information Networks · Computer Science 2025-02-10 Amaury Trujillo , Tiziano Fagni , Stefano Cresci

When people experience harassment online, from individual threats or invective to coordinated campaigns of harassment, they have the option to report the harassers and content to the platform where the harassment has occurred. Platforms…

Social and Information Networks · Computer Science 2015-05-14 J. Nathan Matias , Amy Johnson , Whitney Erin Boesel , Brian Keegan , Jaclyn Friedman , Charlie DeTar

Decentralising the Web is a desirable but challenging goal. One particular challenge is achieving decentralised content moderation in the face of various adversaries (e.g. trolls). To overcome this challenge, many Decentralised Web (DW)…

Twitter accounts are public by default, but Twitter gives the option to create protected accounts, where only approved followers can see their tweets. The publicly visible information changes based on the account type and the visibility of…

Social and Information Networks · Computer Science 2022-11-23 Dilara Keküllüoğlu , Kami Vaniea , Maria K. Wolters , Walid Magdy

We present the first large-scale comparative analysis of Truth Social and the most popular conservative Reddit communities, r/Conservative, r/conservatives, and r/Republican. Using topic modeling with FASTopic and LLM-assisted refinement,…

Social and Information Networks · Computer Science 2026-03-19 Yining Wang , Alhasan Abdellatif , Artemis Deligianni , Hannah Hok , Yusuf Mucahit Cetinkaya , Tugrulcan Elmas

Personalized recommendation systems often drive users towards more extreme content, exacerbating opinion polarization. While (content-aware) moderation has been proposed to mitigate these effects, such approaches risk curtailing the freedom…

Information Retrieval · Computer Science 2024-05-30 Nan Li , Bo Kang , Tijl De Bie

Harassing and hateful speech in online spaces has become a common problem for platform maintainers and their users. The toxicity created by such content can discourage user participation and engagement. Therefore, it is crucial for and a…

Social and Information Networks · Computer Science 2018-04-23 Haji Mohammad Saleem , Derek Ruths

Advice forums are a crowdsourced way to reinforce cultural norms and moral behavior. Sites like Reddit contain massive amounts of natural language human interaction, with rules and norms unique to each individual subreddit community. To…

Human-Computer Interaction · Computer Science 2021-09-21 Emily Cannon , Bianca Crouse , Souvick Ghosh , Nicholas Rihn , Kristen Chua

Moderators and automated methods enforce bans on malicious users who engage in disruptive behavior. However, malicious users can easily create a new account to evade such bans. Previous research has focused on other forms of online…

Social and Information Networks · Computer Science 2024-05-06 Manoj Niverthi , Gaurav Verma , Srijan Kumar

Bots, simply defined as accounts controlled by automation, can be used as a weapon for online manipulation and pose a threat to the health of platforms. Researchers have studied online platforms to detect, estimate, and characterize bot…

Social and Information Networks · Computer Science 2022-11-08 Onur Varol

Microblogging platforms constitute a popular means of real-time communication and information sharing. They involve such a large volume of user-generated content that their users suffer from an information deluge. To address it, numerous…

Information Retrieval · Computer Science 2019-01-18 Efi Karra Taniskidou , George Papadakis , George Giannakopoulos , Manolis Koubarakis

Online communities are constantly growing, with dozens of platforms housing millions of users. Large and small communities alike rely on volunteer moderators to maintain order. Despite their key role, moderators are given a toolbox of…

Human-Computer Interaction · Computer Science 2025-09-24 Charlotte Lambert , Agam Goyal , Eunice Mok , Eshwar Chandrasekharan

In the current landscape of online abuses and harms, effective content moderation is necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many moderation interventions is still unclear. Here, we assess the…

Social and Information Networks · Computer Science 2025-02-10 Lorenzo Cima , Amaury Trujillo , Marco Avvenuti , Stefano Cresci