Related papers: Throwaway Accounts and Moderation on Reddit
To protect users from massive hateful content, existing works studied automated hate speech detection. Despite the existing efforts, one question remains: do automated hate speech detectors conform to social media content policies? A…
Trolling in online communities typically involves disruptive behaviors such as provoking anger and manipulating discussions, leading to a polarized atmosphere and emotional distress. Robust moderation is essential for mitigating these…
A reputable social media or review account can be a good cover for spamming activities. It has become prevalent that spammers buy/sell such accounts openly on the Web. We call these sold/bought accounts the changed-hands (CH) accounts. They…
WhatsApp is one of the most widely used messaging platforms globally, with billions of users sharing information in private groups. Yet, it offers little infrastructure to support moderation and group governance. In the absence of…
Illegal content on social media poses significant societal harm and necessitates timely removal. However, the impact of the speed of content removal on prevalence, reach, and exposure to illegal content remains underexplored. This study…
At a time when information seekers first turn to digital sources for news and opinion, it is critical that we understand the role that social media plays in human behavior. This is especially true when information consumers also act as…
One of the most expensive parts of maintaining a modern information-sharing platform (e.g., web search, social network) is the task of content-moderation-at-scale. Content moderation is the binary task of determining whether or not a given…
Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…
Large technology firms face the problem of moderating content on their online platforms for compliance with laws and policies. To accomplish this at the scale of billions of pieces of content per day, a combination of human and machine…
Online hate speech is associated with substantial social harms, yet it remains unclear how consistently platforms enforce hate speech policies or whether enforcement is feasible at scale. We address these questions through a global audit of…
Content moderation (removing or limiting the distribution of posts based on their contents) is one tool social networks use to fight problems such as harassment and disinformation. Manually screening all content is usually impractical given…
Shortcomings of current models of moderation have driven policy makers, scholars, and technologists to speculate about alternative models of content moderation. While alternative models provide hope for the future of online spaces, they can…
As an alternative to Twitter and other centralized social networks, the Fediverse is growing in popularity. The recent, and polemical, takeover of Twitter by Elon Musk has exacerbated this trend. The Fediverse includes a growing number of…
The widespread adoption of conversational AI platforms has introduced new security and privacy risks. While these risks and their mitigation strategies have been extensively researched from a technical perspective, users' perceptions of…
One trending application of LLM (large language model) is to use it for content moderation in online platforms. Most current studies on this application have focused on the metric of accuracy -- the extent to which LLMs make correct…
Social media has become a valuable resource for the study of suicidal ideation and the assessment of suicide risk. Among social media platforms, Reddit has emerged as the most promising one due to its anonymity and its focus on topic-based…
Social media platforms employ various content moderation techniques to remove harmful, offensive, and hate speech content. The moderation level varies across platforms; even over time, it can evolve in a platform. For example, Parler, a…
Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts toward regulating norm violations. This paper examines how…
In this work, we examine the influence of unreliable information on political incivility and toxicity on the social media platform Reddit. We show that comments on articles from unreliable news websites are posted more often in…
In many online communities, community leaders (i.e., moderators and administrators) can proactively filter undesired content by requiring posts to be approved before publication. But although many communities adopt post approvals, there has…