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The subreddit r/The_Donald was repeatedly denounced as a toxic and misbehaving online community, reasons for which it faced a sequence of increasingly constraining moderation interventions by Reddit administrators. It was quarantined in…

Social and Information Networks · Computer Science 2022-08-23 Amaury Trujillo , Stefano Cresci

One of the main dimensions characterizing the unfolding of opinion formation processes in social debates is the degree of open-mindedness of the involved population. Opinion dynamic modeling studies have tried to capture such a peculiar…

Social and Information Networks · Computer Science 2022-09-22 Valentina Pansanella , Virginia Morini , Tiziano Squartini , Giulio Rossetti

A major task for moderators of online spaces is norm-setting, essentially creating shared norms for user behavior in their communities. Platform design principles emphasize the importance of highlighting norm-adhering examples and…

Human-Computer Interaction · Computer Science 2026-04-07 Agam Goyal , Charlotte Lambert , Yoshee Jain , Eshwar Chandrasekharan

This paper investigates how content moderation affects content creation in an ideologically diverse online environments. We develop a model in which users act as both creators and consumers, differing in their ideological affiliation and…

General Economics · Economics 2025-11-26 Ying Bao , Jessie Liu

Despite the valuable social interactions that online media promote, these systems provide space for speech that would be potentially detrimental to different groups of people. The moderation of content imposed by many social media has…

Social and Information Networks · Computer Science 2021-08-30 Lucas Henrique Costa de Lima , Julio Reis , Philipe Melo , Fabricio Murai , Fabricio Benevenuto

This study examines the failures and possibilities of contemporary social media governance through the lived experiences of various content moderation professionals. Drawing on participatory design workshops with 33 practitioners in both…

Human-Computer Interaction · Computer Science 2025-09-12 Lindsay Blackwell

The Human-Computer Interaction (HCI) community has consistently focused on the experiences of users moderated by social media platforms. Recently, scholars have noticed that moderation practices could perpetuate biases, resulting in the…

Human-Computer Interaction · Computer Science 2024-01-23 Yao Lyu , Jie Cai , Anisa Callis , Kelley Cotter , John M. Carroll

In today's online environments, users encounter harm and abuse on a daily basis. Therefore, content moderation is crucial to ensure their safety and well-being. However, the effectiveness of many moderation interventions is still uncertain.…

Computers and Society · Computer Science 2025-07-02 Lorenzo Cima , Benedetta Tessa , Stefano Cresci , Amaury Trujillo , Marco Avvenuti

We evaluate homophily and heterophily among ideological and demographic groups in a typical opinion formation context: online discussions of current news. We analyze user interactions across five years in the r/news community on Reddit, one…

Computers and Society · Computer Science 2023-07-06 Corrado Monti , Jacopo D'Ignazi , Michele Starnini , Gianmarco De Francisci Morales

Social media platforms face heightened risks during major political events; yet, how platforms adapt their moderation practices in response remains unclear. The Digital Services Act Transparency Database offers an unprecedented opportunity…

Computers and Society · Computer Science 2025-04-10 Gautam Kishore Shahi , Benedetta Tessa , Amaury Trujillo , Stefano Cresci

Online content moderation is essential for maintaining a healthy digital environment, and reliance on AI for this task continues to grow. Consider a user comment using national stereotypes to insult a politician. This example illustrates…

Artificial Intelligence · Computer Science 2026-03-03 Houde Dong , Yifei She , Kai Ye , Liangcai Su , Chenxiong Qian , Jie Hao

The ability of Natural Language Processing (NLP) methods to categorize text into multiple classes has motivated their use in online content moderation tasks, such as hate speech and fake news detection. However, there is limited…

Computation and Language · Computer Science 2025-03-11 Neemesh Yadav , Jiarui Liu , Francesco Ortu , Roya Ensafi , Zhijing Jin , Rada Mihalcea

Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter)…

Suicide is a prominent issue in society. Unfortunately, many people at risk for suicide do not receive the support required. Barriers to people receiving support include social stigma and lack of access to mental health care. With the…

Machine Learning · Computer Science 2024-05-10 Matthew Squires , Xiaohui Tao , Soman Elangovan , U Rajendra Acharya , Raj Gururajan , Haoran Xie , Xujuan Zhou

Social media platforms face increasing scrutiny over the rapid spread of misinformation. In response, many have adopted community-based content moderation systems, including Community Notes (formerly Birdwatch) on X (formerly Twitter),…

Social and Information Networks · Computer Science 2026-02-02 Gabriela Juncosa , Saeedeh Mohammadi , Margaret Samahita , Taha Yasseri

To generate a hypothesis about the effects of anonymity on user participation in online communities, comments on Youtube were analysed for effects of the change from allowing pseudonyms to Google+ with its real name policy. Small…

Human-Computer Interaction · Computer Science 2016-04-20 Malte Paskuda , Myriam Lewkowicz

The prevalence of harmful content on social media platforms poses significant risks to users and society, necessitating more effective and scalable content moderation strategies. Current approaches rely on human moderators, supervised…

Computation and Language · Computer Science 2025-01-27 Akash Bonagiri , Lucen Li , Rajvardhan Oak , Zeerak Babar , Magdalena Wojcieszak , Anshuman Chhabra

Reddit is in the minority of mainstream social platforms that permit posting content that may be considered to be at the edge of what is permissible, including so-called Not Safe For Work (NSFW) content. However, NSFW is becoming more…

Social and Information Networks · Computer Science 2025-12-01 Shalini Jangra , Zaid Almahmoud , Suparna De , Gareth Tyson , Ehsan Ul Haq , Nishanth Sastry

Content moderation in online platforms is crucial for ensuring activity therein adheres to existing policies, especially as these platforms grow. NLP research in this area has typically focused on automating some part of it given that it is…

Computation and Language · Computer Science 2024-08-13 Hsuvas Borkakoty , Luis Espinosa-Anke

Video-sharing social media platforms, such as TikTok, YouTube, and Instagram, implement content moderation policies aimed at reducing exposure to harmful videos among minor users. As video has become the dominant and most immersive form of…