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Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…
The integration of large language models (LLMs) into conversational robots has made human-robot conversations more dynamic. Yet, LLM-powered conversational robots remain prone to errors, e.g., misunderstanding user intent, prematurely…
This paper presents a comprehensive chatbot system designed to handle a wide range of audio-related queries by integrating multiple specialized audio processing models. The proposed system uses an intent classifier, trained on a diverse…
Recent Large Language Models (LLMs) have shown remarkable capabilities in mimicking fictional characters or real humans in conversational settings. However, the realism and consistency of these responses can be further enhanced by providing…
What kind of internal mechanisms might Transformers use to conduct fluid, natural-sounding conversations? Prior work has illustrated by construction how Transformers can solve various synthetic tasks, such as sorting a list or recognizing…
In this work we explore a deep learning-based dialogue system that generates sarcastic and humorous responses from a conversation design perspective. We trained a seq2seq model on a carefully curated dataset of 3000 question-answering…
With the ever-increasing utilization of natural language processing (NLP), we started to witness over the past few years a significant transformation in our interaction with legal texts. This technology has advanced the analysis and…
Software repositories contain valuable information for understanding the development process. However, extracting insights from repository data is time-consuming and requires technical expertise. While software engineering chatbots support…
Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…
This paper reviews the state-of-the-art of large language models (LLM) architectures and strategies for "complex" question-answering with a focus on hybrid architectures. LLM based chatbot services have allowed anyone to grasp the potential…
Although pre-trained sequence-to-sequence models have achieved great success in dialogue response generation, chatbots still suffer from generating inconsistent responses in real-world practice, especially in multi-turn settings. We argue…
With rapid advancements in artificial intelligence, question-answering (Q&A) systems have become essential in intelligent search engines, virtual assistants, and customer service platforms. However, in dynamic domains like smart grids,…
Standardized surveys scale efficiently but sacrifice depth, while conversational interviews improve response quality at the cost of scalability and consistency. This study bridges the gap between these methods by introducing a framework for…
The widespread availability of Large Language Models (LLMs) within Integrated Development Environments (IDEs) has led to their speedy adoption. Conversational interactions with LLMs enable programmers to obtain natural language explanations…
Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…
Natural Language Understanding (NLU) is a core component of dialog systems. It typically involves two tasks - intent classification (IC) and slot labeling (SL), which are then followed by a dialogue management (DM) component. Such NLU…
Autonomous conversational agents, i.e. chatbots, are becoming an increasingly common mechanism for enterprises to provide support to customers and partners. In order to rate chatbots, especially ones powered by Generative AI tools like…
The research community has traditionally shown a keen interest in emotion modeling, with a notable emphasis on the detection aspect. In contrast, the exploration of emotion generation has received less attention.This study delves into an…
Retrieval-augmented generation (RAG) is a popular technique for using large language models (LLMs) to build customer-support, question-answering solutions. In this paper, we share our team's practical experience building and maintaining…
Large Language Models (LLMs) have fast become an essential tools to many conversational chatbots due to their ability to provide coherent answers for varied queries. Datasets used to train these LLMs are often a mix of generic and synthetic…