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Large Language Model (LLM)-based question-answering systems offer significant potential for automating customer support and internal knowledge access in small businesses, yet their practical deployment remains challenging due to…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-01-23 Jiazhu Xie , Bowen Li , Heyu Fu , Chong Gao , Ziqi Xu , Fengling Han

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

Following the success of spoken dialogue systems (SDS) in smartphone assistants and smart speakers, a number of communicative robots are developed and commercialized. Compared with the conventional SDSs designed as a human-machine…

Computation and Language · Computer Science 2021-05-04 Tatsuya Kawahara , Koji Inoue , Divesh Lala

This paper presents the overview of the development and fine-tuning of large language models (LLMs) designed specifically for answering medical questions. We are mainly improving the accuracy and efficiency of providing reliable answers to…

Computation and Language · Computer Science 2025-01-30 Aysegul Ucar , Soumik Nayak , Anunak Roy , Burak Taşcı , Gülay Taşcı

In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…

Information Retrieval · Computer Science 2024-11-11 Dincy R. Arikkat , Abhinav M. , Navya Binu , Parvathi M. , Navya Biju , K. S. Arunima , Vinod P. , Rafidha Rehiman K. A. , Mauro Conti

This pilot study presents the development of the InfoTech Assistant, a domain-specific, multimodal chatbot engineered to address queries in bridge evaluation and infrastructure technology. By integrating web data scraping, large language…

Computation and Language · Computer Science 2025-07-10 Sai Surya Gadiraju , Duoduo Liao , Akhila Kudupudi , Santosh Kasula , Charitha Chalasani

Retrieval-Augmented Generation (RAG) has emerged as a promising paradigm for grounding large language model (LLM) outputs in retrieved evidence, thereby reducing hallucination and improving factual accuracy. Its efficacy, however, remains…

Computation and Language · Computer Science 2026-05-22 Sereiwathna Ros , Phannet Pov , Ratanaktepi Chhor , Kimleang Ly , Wan-Sup Cho , Saksonita Khoeurn

As world knowledge advances and new task schemas emerge, Continual Learning (CL) becomes essential for keeping Large Language Models (LLMs) current and addressing their shortcomings. This process typically involves continual instruction…

Machine Learning · Computer Science 2024-12-17 Haokun Zhao , Haixia Han , Jie Shi , Chengyu Du , Jiaqing Liang , Yanghua Xiao

Assessing the capabilities and limitations of large language models (LLMs) has garnered significant interest, yet the evaluation of multiple models in real-world scenarios remains rare. Multilingual evaluation often relies on translated…

Computation and Language · Computer Science 2025-12-02 Varun Gumma , Ananditha Raghunath , Mohit Jain , Sunayana Sitaram

With the rapid advancement of semiconductor technology, Electronic Design Automation (EDA) has become an increasingly knowledge-intensive and document-driven engineering domain. Although large language models (LLMs) have shown strong…

Machine Learning · Computer Science 2026-05-01 Lei Li , Xingwen Yu , Jianguo Ni , Junxuan Zhu , Jieqiong Zhang , Jian Zhao , Zhi Liu

Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success,…

Artificial Intelligence · Computer Science 2025-06-26 Priyaranjan Pattnayak , Amit Agarwal , Hansa Meghwani , Hitesh Laxmichand Patel , Srikant Panda

Software engineering (SE) chatbots are increasingly gaining attention for their role in enhancing development processes. At the core of chatbots are Natural Language Understanding platforms (NLUs), which enable them to comprehend user…

Software Engineering · Computer Science 2025-07-21 Ebube Alor , Ahmad Abdellatif , SayedHassan Khatoonabadi , Emad Shihab

With the rapid advancement of Artificial Intelligence, particularly in Natural Language Processing, Large Language Models (LLMs) have become pivotal in educational question-answering systems, especially university admission chatbots.…

Computation and Language · Computer Science 2025-01-29 Long Nguyen , Tho Quan

With the growing demand for offline PDF chatbots in automotive industrial production environments, optimizing the deployment of large language models (LLMs) in local, low-performance settings has become increasingly important. This study…

Information Retrieval · Computer Science 2024-08-13 Fei Liu , Zejun Kang , Xing Han

Evidence to guide healthcare decisions is often limited by a lack of relevant and trustworthy literature as well as difficulty in contextualizing existing research for a specific patient. Large language models (LLMs) could potentially…

The utilization of conversational AI systems by leveraging Retrieval Augmented Generation (RAG) techniques to solve customer problems has been on the rise with the rapid progress of Large Language Models (LLMs). However, the absence of a…

Computation and Language · Computer Science 2025-10-10 Md Tahmid Rahman Laskar , Julien Bouvier Tremblay , Xue-Yong Fu , Cheng Chen , Shashi Bhushan TN

Large Language Models (LLMs) have shown versatility in various Natural Language Processing (NLP) tasks, including their potential as effective question-answering systems. However, to provide precise and relevant information in response to…

Computation and Language · Computer Science 2024-09-09 Sriram Veturi , Saurabh Vaichal , Reshma Lal Jagadheesh , Nafis Irtiza Tripto , Nian Yan

This study delves into the application potential of the large language models (LLMs) ChatGLM in the automatic generation of structured questions for National Teacher Certification Exams (NTCE). Through meticulously designed prompt…

Computers and Society · Computer Science 2024-08-21 Ling He , Yanxin Chen , Xiaoqiang Hu

To build a satisfying chatbot that has the ability of managing a goal-oriented multi-turn dialogue, accurate modeling of human conversation is crucial. In this paper we concentrate on the task of response selection for multi-turn…

Computation and Language · Computer Science 2018-02-19 Guozhen An , Mehrnoosh Shafiee , Davood Shamsi

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen
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