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The maintenance of big cities public transport service quality requires constant monitoring, which may become an expensive and time-consuming practice. The perception of quality, from the users point of view is an important aspect of…

Computers and Society · Computer Science 2017-05-11 Vasco Furtado , Carlos Caminha , Elizabeth Furtado , André Lopes , Victor Dantas , Caio Ponte , Sofia Cavalcante

This study examines the behavioral and environmental implications of shared autonomous micro-mobility systems, focusing on autonomous bicycles and their integration with transit in the U.S. While prior research has addressed operational and…

Emerging Technologies · Computer Science 2025-08-06 Naroa Coretti Sanchez , Kent Larson

Introducing in-car health monitoring systems offers substantial potential to improve driver safety. However, camera-based sensing technologies introduce significant privacy concerns. This study investigates the impact of transparent user…

Human-Computer Interaction · Computer Science 2025-04-28 Hauke Sandhaus , Madiha Zahrah Choksi , Wendy Ju

Mobile quality of experience and user satisfaction are growing research topics. However, the relationship between a user's satisfaction with network quality and the networks real performance in the field remains unexplored. This paper is…

Networking and Internet Architecture · Computer Science 2018-09-12 Benjamin Finley , Eren Boz , Kalevi Kilkki , Jukka Manner , Antti Oulasvirta , Heikki Hämmäinen

Computing systems form the backbone of many areas in our society, from manufacturing to traffic control, healthcare, and financial systems. When software plays a vital role in the design, construction, and operation, these systems are…

Today, almost all banks have adopted ICT as a means of enhancing their banking service quality. These banks provide ICT based electronic service which is also called electronic banking, internet banking or online banking etc to their…

General Finance · Quantitative Finance 2021-05-28 Esther Enoch Yusuf , Abubakar Bala

In recent years, with the changing landscape of international education and the growing demand from Chinese students, study abroad consultancy firms in China need to adopt transformational development strategies to address challenges and…

Computers and Society · Computer Science 2024-04-18 Ping Ren , Zhiqiang Zhao , Qian Yang

Accurately estimating package delivery time is essential to the logistics industry, which enables reasonable work allocation and on-time service guarantee. This becomes even more necessary in mixed logistics scenarios where couriers handle…

Machine Learning · Computer Science 2025-05-02 Jinhui Yi , Huan Yan , Haotian Wang , Jian Yuan , Yong Li

Mobile health (mHealth) applications have become increasingly valuable in preventive healthcare and in reducing the burden on healthcare organizations. The aim of this paper is to investigate the factors that influence user acceptance of…

Computers and Society · Computer Science 2023-05-11 Shaojing Fan , Ramesh C. Jain , Mohan S. Kankanhalli

Maintaining competitive advantage is significant in this present day of globalization, knowledge management and enormous economic activities. An organization's future developments are influenced by its managements' decisions. Businesses…

Other Computer Science · Computer Science 2013-07-31 Quist-Aphetsi Kester , Koumadi , Koudjo M , Nii Narku Quaynor

In recent years, Artificial intelligence products and services have been offered potential users as pilots. The acceptance intention towards artificial intelligence is greatly influenced by the experience with current AI products and…

Computers and Society · Computer Science 2023-06-27 Minsang Yi , Hanbyul Choi

This paper examines user reactions to the launch of the machine translation (MT) feature on Xiaohongshu, a Chinese social media and e-commerce platform, in January 2025. Drawing on a dataset of 6,723 comments collected from 11 official…

Human-Computer Interaction · Computer Science 2026-04-06 Sui He

While new technologies are expected to revolutionise and become game-changers in improving the efficiencies and practises of our daily lives, it is also critical to investigate and understand the barriers and opportunities faced by their…

Computers and Society · Computer Science 2024-04-22 Lowri Williams , Eirini Anthi , Pete Burnap

Motivation is essential in the learning process of university students, and teachers should have a wide range of strategies to address this issue. The emergence of social technologies has had a considerable influence in e-learning systems,…

Computers and Society · Computer Science 2024-07-11 Carlos Guerrero , Antoni Jaume-i-Capó

Despite the rapid proliferation of generative AI in higher education, students in China face significant barriers in accessing global tools like ChatGPT due to regulations and constraints. Grounded in the Unified Theory of Acceptance and…

Computers and Society · Computer Science 2025-06-18 Qin Xie , Ming Li , Fei Cheng

Electric vehicles (EVs) charging infrastructure is directly related to the overall EV user experience and thus impacts the widespread adoption of EVs. Understanding key factors that affect EV users' charging experience is essential for…

Human-Computer Interaction · Computer Science 2025-07-08 Zifei Wang , Emmanuel Abolarin , Kai Wu , Venkatarao Rebba , Jian Hu , Zhen Hu , Shan Bao , Feng Zhou

In e-commerce websites like Taobao, brand is playing a more important role in influencing users' decision of click/purchase, partly because users are now attaching more importance to the quality of products and brand is an indicator of…

Information Retrieval · Computer Science 2018-08-14 Yu Zhu , Junxiong Zhu , Jie Hou , Yongliang Li , Beidou Wang , Ziyu Guan , Deng Cai

It is reported that the number of online payment users in China has reached 854 million; with the emergence of community e-commerce platforms, the trend of integration of e-commerce and social applications is increasingly intense. Community…

Machine Learning · Computer Science 2021-09-03 Liping Yang , Xiaxia Niu , Jun Wu

This study investigates behavioral intention to use healthcare metaverse platforms among medical students and physicians in Turkey, where such technologies are in early stages of adoption. A multi-theoretical research model was developed by…

Human-Computer Interaction · Computer Science 2025-10-21 Seckin Damar , Gulsah Hancerliogullari Koksalmis

Biometric systems are the latest technologies of unique identification. People all over the world prefer to use this unique identification technology for their authentication security. The goal of this research is to evaluate the biometric…

Cryptography and Security · Computer Science 2021-06-16 Shaykh Siddique , Monica Yasmin , Tasnova Bintee Taher , Mushfiqul Alam