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E-commerce has evolved with the digital technology revolution over the years. Last-mile logistics service contributes a significant part of the e-commerce experience. In contrast to the traditional last-mile logistics services, smart…
We apply classical statistical methods in conjunction with the state-of-the-art machine learning techniques to develop a hybrid interpretable model to analyse 454,897 online customers' behavior for a particular product category at the…
This study examines the acceptance of technology and behavioral intention to use learning management systems (LMS). In specific, the aim of this research is to examine whether students ultimately accept and use educational learning systems…
User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…
With the advancement of self-driving technology, the commercialization of Robo-taxi services is just a matter of time. However, there is some skepticism regarding whether such taxi services will be successfully accepted by real customers…
Autonomous taxi services represent a transformative advancement in urban mobility, offering safety, efficiency, and round-the-clock operations. While existing literature has explored user acceptance of autonomous taxis through stated…
This study investigates smartphone users perceptions of adopting and accepting Mobile Commerce (MC) based on users perceived adoption under the extended Technology Acceptance Model (TAM2) and Innovation Diffusion Theory (IDT) by providing…
Recognizing the underlying relationship between e-learning practice and the institutional environments hosted in, the Chinese educational practice on branching high school students into science, technology, engineering, and mathematics…
This paper provides some of the first large-scale descriptive evidence on how consumers adopt and use platform-embedded shopping AI in e-commerce. Using data on 31 million users of Ctrip, China's largest online travel platform, we study…
Rapid expansion of online business has engulfed the GCC region. Such expansion causes competition among business entities, causing the need to identify the factors that the customers use to choose a suitable mobile business application.…
The acquisition of non-proprietary and proprietary learning management system has provided a richer learning experience to users and raised interest among education providers. This study aims to assess student adoption of Canvas as a new…
The rapid development of technology has drastically changed the way consumers do their shopping. The volume of global online commerce has significantly been increasing partly due to the recent COVID-19 crisis that has accelerated the…
This paper investigates the end-user acceptance of last-mile delivery carried out by autonomous vehicles within the United States. A total of 296 participants were presented with information on this technology and then asked to complete a…
Global e-retailing continues to gain in popularity, but little attention is being paid to the role of translation. This paper proposes a study investigating whether improving translated information quality of product descriptions increases…
Advancement in information system leads organizations to apply e-learning system to train their employees in order to enhance its performance. In this respect, applying web based training will enable the organization to train their…
. This paper explores consumer behavior towards food delivery apps, focusing on attributes like restaurant variety, food packaging quality, and application design and user interface. The study reveals that a diverse range of restaurants…
Autonomous vehicles (AVs) have begun experimental commercialization initiatives in places such as Shanghai, China, and it is a valuable research question whether people's willingness to use AVs has changed from the prior. This study…
The emergence and wide-spread use of online social networks has led to a dramatic increase on the availability of social activity data. Importantly, this data can be exploited to investigate, at a microscopic level, some of the problems…
With the development of the Internet, more and more people get accustomed to online shopping. When communicating with customer service, users may express their requirements by means of text, images, and videos, which precipitates the need…
The road safety of traffic is greatly affected by the driving performance of online ride-hailing, which has become an increasingly popular travel option for many people. Little attention has been paid to the fact that the use of cell phone…