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Related papers: Algorithmic Arbitrariness in Content Moderation

200 papers

Machine learning (ML) enabled classification models are becoming increasingly popular for tackling the sheer volume and speed of online misinformation and other content that could be identified as harmful. In building these models, data…

Computers and Society · Computer Science 2023-07-12 Andrés Domínguez Hernández , Richard Owen , Dan Saattrup Nielsen , Ryan McConville

The internet has become a central medium through which `networked publics' express their opinions and engage in debate. Offensive comments and personal attacks can inhibit participation in these spaces. Automated content moderation aims to…

Computers and Society · Computer Science 2017-09-06 Reuben Binns , Michael Veale , Max Van Kleek , Nigel Shadbolt

The ability of Natural Language Processing (NLP) methods to categorize text into multiple classes has motivated their use in online content moderation tasks, such as hate speech and fake news detection. However, there is limited…

Computation and Language · Computer Science 2025-03-11 Neemesh Yadav , Jiarui Liu , Francesco Ortu , Roya Ensafi , Zhijing Jin , Rada Mihalcea

The dissemination of Large Language Models (LLMs), trained at scale, and endowed with powerful text-generating abilities, has made it easier for all to produce harmful, toxic, faked or forged content. In response, various proposals have…

Computation and Language · Computer Science 2025-06-12 Matthieu Dubois , François Yvon , Pablo Piantanida

Social media platforms struggle to protect users from harmful content through content moderation. These platforms have recently leveraged machine learning models to cope with the vast amount of user-generated content daily. Since moderation…

Machine Learning · Computer Science 2023-01-27 Donghyun Son , Byounggyu Lew , Kwanghee Choi , Yongsu Baek , Seungwoo Choi , Beomjun Shin , Sungjoo Ha , Buru Chang

As the volume of video content online grows exponentially, the demand for moderation of unsafe videos has surpassed human capabilities, posing both operational and mental health challenges. While recent studies demonstrated the merits of…

Computer Vision and Pattern Recognition · Computer Science 2025-08-08 Adi Levi , Or Levi , Sardhendu Mishra , Jonathan Morra

Generative AI systems powered by Large Language Models (LLMs) usually use content moderation to prevent harmful content spread. To evaluate the robustness of content moderation, several metamorphic testing techniques have been proposed to…

Software Engineering · Computer Science 2025-03-24 Honghao Tan , Haibo Wang , Diany Pressato , Yisen Xu , Shin Hwei Tan

Large language models (LLMs) are increasingly used in content moderation systems, where ensuring fairness and neutrality is essential. In this study, we examine how persona adoption influences the consistency and fairness of harmful content…

Computation and Language · Computer Science 2025-10-31 Stefano Civelli , Pietro Bernardelle , Nardiena A. Pratama , Gianluca Demartini

The widespread dissemination of hate speech, harassment, harmful and sexual content, and violence across websites and media platforms presents substantial challenges and provokes widespread concern among different sectors of society.…

Computer Vision and Pattern Recognition · Computer Science 2024-11-27 Nouar AlDahoul , Myles Joshua Toledo Tan , Harishwar Reddy Kasireddy , Yasir Zaki

There is substantial evidence that Artificial Intelligence (AI) and Machine Learning (ML) algorithms can generate bias against minorities, women, and other protected classes. Federal and state laws have been enacted to protect consumers…

Computers and Society · Computer Science 2021-08-23 Nicholas Schmidt , Bryce Stephens

Online content moderation is essential for maintaining a healthy digital environment, and reliance on AI for this task continues to grow. Consider a user comment using national stereotypes to insult a politician. This example illustrates…

Artificial Intelligence · Computer Science 2026-03-03 Houde Dong , Yifei She , Kai Ye , Liangcai Su , Chenxiong Qian , Jie Hao

Social media platforms utilize Machine Learning (ML) and Artificial Intelligence (AI) powered recommendation algorithms to maximize user engagement, which can result in inadvertent exposure to harmful content. Current moderation efforts,…

Computation and Language · Computer Science 2025-05-30 Rajvardhan Oak , Muhammad Haroon , Claire Jo , Magdalena Wojcieszak , Anshuman Chhabra

Large language models (LLMs) are increasingly used to make sense of ambiguous, open-textured, value-laden terms. Platforms routinely rely on LLMs for content moderation, asking them to label text based on disputed concepts like "hate…

Computers and Society · Computer Science 2026-03-09 Shira Gur-Arieh , Angelina Wang , Sina Fazelpour

The prevalence of harmful content on social media platforms poses significant risks to users and society, necessitating more effective and scalable content moderation strategies. Current approaches rely on human moderators, supervised…

Computation and Language · Computer Science 2025-01-27 Akash Bonagiri , Lucen Li , Rajvardhan Oak , Zeerak Babar , Magdalena Wojcieszak , Anshuman Chhabra

The increasing sophistication of large language models (LLMs) has sparked growing concerns regarding their potential role in exacerbating ideological polarization through the automated generation of persuasive and biased content. This study…

Computation and Language · Computer Science 2025-06-18 . Pazzaglia , V. Vendetti , L. D. Comencini , F. Deriu , V. Modugno

As algorithms increasingly inform and influence decisions made about individuals, it becomes increasingly important to address concerns that these algorithms might be discriminatory. The output of an algorithm can be discriminatory for many…

Machine Learning · Computer Science 2018-03-19 Úrsula Hébert-Johnson , Michael P. Kim , Omer Reingold , Guy N. Rothblum

The volume of machine-generated content online has grown dramatically due to the widespread use of Large Language Models (LLMs), leading to new challenges for content moderation systems. Conventional content moderation classifiers, which…

Computation and Language · Computer Science 2026-05-26 Shaz Furniturewala , Arkaitz Zubiaga

Combining big data and machine learning algorithms, the power of automatic decision tools induces as much hope as fear. Many recently enacted European legislation (GDPR) and French laws attempt to regulate the use of these tools. Leaving…

Other Statistics · Statistics 2018-10-04 Philippe Besse , Celine Castets-Renard , Aurelien Garivier , Jean-Michel Loubes

Recent advancements in machine learning and deep learning have brought algorithmic fairness into sharp focus, illuminating concerns over discriminatory decision making that negatively impacts certain individuals or groups. These concerns…

Computers and Society · Computer Science 2024-05-16 Renqiang Luo , Tao Tang , Feng Xia , Jiaying Liu , Chengpei Xu , Leo Yu Zhang , Wei Xiang , Chengqi Zhang

Content moderation plays a critical role in shaping safe and inclusive online environments, balancing platform standards, user expectations, and regulatory frameworks. Traditionally, this process involves operationalising policies into…

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