Related papers: Algorithmic Arbitrariness in Content Moderation
Artificial intelligence (AI) is advancing at a pace that raises urgent questions about how to align machine decision-making with human moral values. This working paper investigates how leading AI systems prioritize moral outcomes and what…
The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
The rapid trend of deploying artificial intelligence (AI) and machine learning (ML) systems in socially consequential domains has raised growing concerns about their trustworthiness, including potential discriminatory behaviours. Research…
Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…
Participation on social media platforms has many benefits but also poses substantial threats. Users often face an unintended loss of privacy, are bombarded with mis-/disinformation, or are trapped in filter bubbles due to over-personalized…
The advent of AI and ML algorithms has led to opportunities as well as challenges. In this paper, we provide an overview of bias and fairness issues that arise with the use of ML algorithms. We describe the types and sources of data bias,…
Social media has shaken the foundations of our society, unlikely as it may seem. Many of the popular tools used to moderate harmful digital content, however, have received widespread criticism from both the academic community and the public…
The rapid deployment of generative language models (LMs) has raised concerns about social biases affecting the well-being of diverse consumers. The extant literature on generative LMs has primarily examined bias via explicit identity…
Despite numerous efforts to mitigate their biases, ML systems continue to harm already-marginalized people. While predominant ML approaches assume bias can be removed and fair models can be created, we show that these are not always…
Content safety teams need metrics that reflect what users actually experience, not only what is reported. We study prevalence: the fraction of user views (impressions) that went to content violating a given policy on a given day. Accurate…
The use of machine learning (ML)-based language models (LMs) to monitor content online is on the rise. For toxic text identification, task-specific fine-tuning of these models are performed using datasets labeled by annotators who provide…
AI-driven decision-making can lead to discrimination against certain individuals or social groups based on protected characteristics/attributes such as race, gender, or age. The domain of fairness-aware machine learning focuses on methods…
We investigate whether Large Language Models (LLMs) exhibit human-like cognitive patterns under four established frameworks from psychology: Thematic Apperception Test (TAT), Framing Bias, Moral Foundations Theory (MFT), and Cognitive…
Online texts with toxic content are a clear threat to the users on social media in particular and society in general. Although many platforms have adopted various measures (e.g., machine learning-based hate-speech detection systems) to…
Controversial contents largely inundate the Internet, infringing various cultural norms and child protection standards. Traditional Image Content Moderation (ICM) models fall short in producing precise moderation decisions for diverse…
The flow of information reaching us via the online media platforms is optimized not by the information content or relevance but by popularity and proximity to the target. This is typically performed in order to maximise platform usage. As a…
Most social media users come from the Global South, where harmful content usually appears in local languages. Yet, AI-driven moderation systems struggle with low-resource languages spoken in these regions. Through semi-structured interviews…
The age of social media is flooded with Internet memes, necessitating a clear grasp and effective identification of harmful ones. This task presents a significant challenge due to the implicit meaning embedded in memes, which is not…
"Machine unlearning" is a popular proposed solution for mitigating the existence of content in an AI model that is problematic for legal or moral reasons, including privacy, copyright, safety, and more. For example, unlearning is often…