Related papers: Algorithmic Arbitrariness in Content Moderation
The increasing scale and complexity of online platforms raises critical policy questions around harmful content, digital well-being, and user autonomy. Traditional content moderation systems rely on centralised, top-down rules, often…
Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…
In the evolving landscape of online communication, moderating hate speech (HS) presents an intricate challenge, compounded by the multimodal nature of digital content. This comprehensive survey delves into the recent strides in HS…
The ever-increasing amount of user-generated content online has led, in recent years, to an expansion in research and investment in automated content analysis tools. Scrutiny of automated content analysis has accelerated during the COVID-19…
The use of machine learning systems in processing job applications has made the process agile and efficient, but at the same time it has created problems in terms of equality, reliability and transparency. In this paper we explain some of…
Machine learning (ML) and artificial intelligence (AI) tools increasingly permeate every possible social, political, and economic sphere; sorting, taxonomizing and predicting complex human behaviour and social phenomena. However, from…
Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…
Model multiplicity, the phenomenon where multiple models achieve similar performance despite different underlying learned functions, introduces arbitrariness in model selection. While this arbitrariness may seem inconsequential in…
Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by…
The Universal Declaration of Human Rights and other international agreements outline numerous inalienable rights that apply across geopolitical boundaries. As generative AI becomes increasingly prevalent, it poses risks to human rights such…
Content moderation typically combines the efforts of human moderators and machine learning models. However, these systems often rely on data where significant disagreement occurs during moderation, reflecting the subjective nature of…
In this paper, I examine questions surrounding AI neutrality through the prism of existing literature and scholarship about mediation and media pluralism. Such traditions, I argue, provide a valuable theoretical framework for how we should…
Large Language Models (LLMs) have revolutionized content creation across digital platforms, offering unprecedented capabilities in natural language generation and understanding. These models enable beneficial applications such as content…
Content moderation is the process of flagging content based on pre-defined platform rules. There has been a growing need for AI moderators to safeguard users as well as protect the mental health of human moderators from traumatic content.…
Machine learning (ML) is increasingly used in high-stakes settings, yet multiplicity - the existence of multiple good models - means that some predictions are essentially arbitrary. ML researchers and philosophers posit that multiplicity…
Social media platforms have implemented automated content moderation tools to preserve community norms and mitigate online hate and harassment. Recently, these platforms have started to offer Personalized Content Moderation (PCM), granting…
Algorithmic discrimination is a critical concern as machine learning models are used in high-stakes decision-making in legally protected contexts. Although substantial research on algorithmic bias and discrimination has led to the…
Advances in AI offer the prospect of manipulating beliefs and behaviors on a population-wide level. Large language models and autonomous agents now let influence campaigns reach unprecedented scale and precision. Generative tools can expand…
Machine Learning (ML) is increasingly applied in real-life scenarios, raising concerns about bias in automatic decision making. We focus on bias as a notion of opinion exclusion, that stems from the direct application of traditional ML…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…