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Weblogs, comprised of records detailing user activities on any website, offer valuable insights into user preferences, behavior, and interests. Numerous recommendation algorithms, employing strategies such as collaborative filtering,…

Information Retrieval · Computer Science 2024-06-18 Saketh Reddy Karra , Theja Tulabandhula

Recommender systems are ubiquitous yet often difficult for users to control, and adjust if recommendation quality is poor. This has motivated conversational recommender systems (CRSs), with control provided through natural language…

Information Retrieval · Computer Science 2023-11-21 Megan Leszczynski , Shu Zhang , Ravi Ganti , Krisztian Balog , Filip Radlinski , Fernando Pereira , Arun Tejasvi Chaganty

The importance of recommender systems is growing rapidly due to the exponential increase in the volume of content generated daily. This surge in content presents unique challenges for designing effective recommender systems. Key among these…

Computation and Language · Computer Science 2025-06-12 Jiahao Tian , Jinman Zhao , Zhenkai Wang , Zhicheng Ding

Conversational recommender systems (CRS) aim to recommend relevant items to users by eliciting user preference through natural language conversation. Prior work often utilizes external knowledge graphs for items' semantic information, a…

Computation and Language · Computer Science 2024-02-27 Mathieu Ravaut , Hao Zhang , Lu Xu , Aixin Sun , Yong Liu

Large Language Models (LLMs) have recently emerged as promising tools for recommendation thanks to their advanced textual understanding ability and context-awareness. Despite the current practice of training and evaluating LLM-based…

Information Retrieval · Computer Science 2025-06-12 Sein Kim , Hongseok Kang , Kibum Kim , Jiwan Kim , Donghyun Kim , Minchul Yang , Kwangjin Oh , Julian McAuley , Chanyoung Park

We release MMSMR, a Massively Multi-System MultiReference dataset to enable future work on metrics and evaluation for dialog. Automatic metrics for dialogue evaluation should be robust proxies for human judgments; however, the verification…

Computation and Language · Computer Science 2024-11-20 Huda Khayrallah , Zuhaib Akhtar , Edward Cohen , Jyothir S , João Sedoc

Conversational recommender systems (CRS) typically require extensive domain-specific conversational datasets, yet high costs, privacy concerns, and data-collection challenges severely limit their availability. Although Large Language Models…

Information Retrieval · Computer Science 2025-04-23 Rohan Surana , Junda Wu , Zhouhang Xie , Yu Xia , Harald Steck , Dawen Liang , Nathan Kallus , Julian McAuley

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

Information Retrieval · Computer Science 2025-09-01 Manato Tajiri , Michimasa Inaba

Recommender systems have become increasingly ubiquitous in daily life. While traditional recommendation approaches primarily rely on ID-based representations or item-side content features, they often fall short in capturing the underlying…

Information Retrieval · Computer Science 2025-08-12 Yunze Luo , Yinjie Jiang , Gaode Chen , Xinghua Zhang , Jun Zhang , Jian Liang , Kaigui Bian

With the rapid development of large language models, researchers have created increasingly advanced spoken dialogue systems that can naturally converse with humans. However, these systems still struggle to handle the full complexity of…

Computation and Language · Computer Science 2025-01-03 Xize Cheng , Dongjie Fu , Xiaoda Yang , Minghui Fang , Ruofan Hu , Jingyu Lu , Bai Jionghao , Zehan Wang , Shengpeng Ji , Rongjie Huang , Linjun Li , Yu Chen , Tao Jin , Zhou Zhao

Searching for new information requires talking to the system. In this research, an Open-domain Conversational information search system has been developed. This system has been implemented using the TREC CAsT 2019 track, which is one of the…

Information Retrieval · Computer Science 2021-03-01 Omid Mohammadi Kia , Mahmood Neshati , Mahsa Soudi Alamdari

In this paper, we investigate the use of large language models (LLMs) like ChatGPT for document-grounded response generation in the context of information-seeking dialogues. For evaluation, we use the MultiDoc2Dial corpus of task-oriented…

Computation and Language · Computer Science 2023-09-22 Norbert Braunschweiler , Rama Doddipatla , Simon Keizer , Svetlana Stoyanchev

Sequential Recommendation (SR) plays a pivotal role in recommender systems by tailoring recommendations to user preferences based on their non-stationary historical interactions. Achieving high-quality performance in SR requires attention…

Information Retrieval · Computer Science 2024-08-23 Wuchao Li , Rui Huang , Haijun Zhao , Chi Liu , Kai Zheng , Qi Liu , Na Mou , Guorui Zhou , Defu Lian , Yang Song , Wentian Bao , Enyun Yu , Wenwu Ou

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web…

Computation and Language · Computer Science 2019-04-25 Anna Tigunova , Andrew Yates , Paramita Mirza , Gerhard Weikum

There is a rapidly-growing research interest in modeling user preferences via pre-training multi-domain interactions for recommender systems. However, Existing pre-trained multi-domain recommendations mostly select the item texts to be…

Information Retrieval · Computer Science 2023-11-06 Wenqi Sun , Ruobing Xie , Shuqing Bian , Wayne Xin Zhao , Jie Zhou

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

Computation and Language · Computer Science 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

Dialogue structure discovery is essential in dialogue generation. Well-structured topic flow can leverage background information and predict future topics to help generate controllable and explainable responses. However, most previous work…

Computation and Language · Computer Science 2023-03-03 Congchi Yin , Piji Li , Zhaochun Ren

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

When users are dissatisfied with recommendations from a recommender system, they often lack fine-grained controls for changing them. Large language models (LLMs) offer a solution by allowing users to guide their recommendations through…

Artificial Intelligence · Computer Science 2025-10-15 Micah Carroll , Adeline Foote , Kevin Feng , Marcus Williams , Anca Dragan , W. Bradley Knox , Smitha Milli
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