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Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

We tackle the challenge of integrating large language models (LLMs) with external recommender systems to enhance domain expertise in conversational recommendation (CRS). Current LLM-based CRS approaches primarily rely on zero/few-shot…

Information Retrieval · Computer Science 2026-03-31 Chuang Li , Weida Liang , Hengchang Hu , See-Kiong Ng , Min-Yen Kan , Haizhou Li , Yang Deng

Open-domain human-computer conversation has been attracting increasing attention over the past few years. However, there does not exist a standard automatic evaluation metric for open-domain dialog systems; researchers usually resort to…

Computation and Language · Computer Science 2017-07-18 Chongyang Tao , Lili Mou , Dongyan Zhao , Rui Yan

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios…

Computation and Language · Computer Science 2021-06-17 Yulong Chen , Yang Liu , Liang Chen , Yue Zhang

Though recent end-to-end neural models have shown promising progress on Conversational Recommender System (CRS), two key challenges still remain. First, the recommended items cannot be always incorporated into the generated replies…

Computation and Language · Computer Science 2021-09-28 Zujie Liang , Huang Hu , Can Xu , Jian Miao , Yingying He , Yining Chen , Xiubo Geng , Fan Liang , Daxin Jiang

Recent advancements in Multimodal Large Language Models (MLLMs) have demonstrated significant potential in recommendation systems. However, the effective application of MLLMs to multimodal sequential recommendation remains unexplored: A)…

Information Retrieval · Computer Science 2025-12-25 Haoyu Wang , Yitong Wang , Jining Wang

Recently, large language models (LLMs) have been widely used as recommender systems, owing to their reasoning capability and effectiveness in handling cold-start items. A common approach prompts an LLM with a target user's purchase history…

Information Retrieval · Computer Science 2026-04-23 Sunwoo Kim , Geon Lee , Kyungho Kim , Jaemin Yoo , Kijung Shin

Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…

Computation and Language · Computer Science 2022-09-26 Lingzhi Wang , Shafiq Joty , Wei Gao , Xingshan Zeng , Kam-Fai Wong

Despite advances in open-domain dialogue systems, automatic evaluation of such systems is still a challenging problem. Traditional reference-based metrics such as BLEU are ineffective because there could be many valid responses for a given…

Computation and Language · Computer Science 2019-04-25 Sarik Ghazarian , Johnny Tian-Zheng Wei , Aram Galstyan , Nanyun Peng

Sequential recommenders are crucial to the success of online applications, \eg e-commerce, video streaming, and social media. While model architectures continue to improve, for every new application domain, we still have to train a new…

Information Retrieval · Computer Science 2025-07-01 Junting Wang , Praneet Rathi , Hari Sundaram

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

There is a growing interest in utilizing large-scale language models (LLMs) to advance next-generation Recommender Systems (RecSys), driven by their outstanding language understanding and in-context learning capabilities. In this scenario,…

Information Retrieval · Computer Science 2025-08-18 Haohao Qu , Wenqi Fan , Zihuai Zhao , Qing Li

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

Computation and Language · Computer Science 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

The lack of training data gives rise to the system cold-start problem in recommendation systems, making them struggle to provide effective recommendations. To address this problem, Large Language Models (LLMs) can model recommendation tasks…

Information Retrieval · Computer Science 2024-12-25 Wenlin Zhang , Chuhan Wu , Xiangyang Li , Yuhao Wang , Kuicai Dong , Yichao Wang , Xinyi Dai , Xiangyu Zhao , Huifeng Guo , Ruiming Tang

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…

Computation and Language · Computer Science 2022-05-03 Sanghwan Bae , Donghyun Kwak , Sungdong Kim , Donghoon Ham , Soyoung Kang , Sang-Woo Lee , Woomyoung Park

Open-domain long-term memory conversation can establish long-term intimacy with humans, and the key is the ability to understand and memorize long-term dialogue history information. Existing works integrate multiple models for modelling…

Computation and Language · Computer Science 2023-06-21 Kang Zhao , Wei Liu , Jian Luan , Minglei Gao , Li Qian , Hanlin Teng , Bin Wang

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Multiple different responses are often plausible for a given open domain dialog context. Prior work has shown the importance of having multiple valid reference responses for meaningful and robust automated evaluations. In such cases, common…

Computation and Language · Computer Science 2021-06-08 Varun Gangal , Harsh Jhamtani , Eduard Hovy , Taylor Berg-Kirkpatrick

As a paradigm that delves into the deep seated drivers of user behavior, motivation-based recommendation systems have emerged as a prominent research direction in the field of personalized information retrieval. Unlike traditional…

Information Retrieval · Computer Science 2026-03-16 Yicheng Di
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