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Large Language Models (LLMs) have been shown to enhance the effectiveness of enriching item descriptions, thereby improving the accuracy of recommendation systems. However, most existing approaches either rely on text-only prompting or…

Information Retrieval · Computer Science 2025-10-24 Hanjia Lyu , Ryan Rossi , Xiang Chen , Md Mehrab Tanjim , Stefano Petrangeli , Somdeb Sarkhel , Jiebo Luo

Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…

Computation and Language · Computer Science 2021-12-16 Bowen Yang , Cong Han , Yu Li , Lei Zuo , Zhou Yu

Dialogue summarization aims to condense a given dialogue into a simple and focused summary text. Typically, both the roles' viewpoints and conversational topics change in the dialogue stream. Thus how to effectively handle the shifting…

Computation and Language · Computer Science 2023-01-31 Xinnian Liang , Shuangzhi Wu , Chenhao Cui , Jiaqi Bai , Chao Bian , Zhoujun Li

Modeling user-item interaction patterns is an important task for personalized recommendations. Many recommender systems are based on the assumption that there exists a linear relationship between users and items while neglecting the…

Information Retrieval · Computer Science 2018-07-12 Shuai Zhang , Lina Yao , Aixin Sun , Sen Wang , Guodong Long , Manqing Dong

Target-guided open-domain conversation aims to proactively and naturally guide a dialogue agent or human to achieve specific goals, topics or keywords during open-ended conversations. Existing methods mainly rely on single-turn datadriven…

Computation and Language · Computer Science 2020-03-09 Jinghui Qin , Zheng Ye , Jianheng Tang , Xiaodan Liang

Being able to reply with a related, fluent, and informative response is an indispensable requirement for building high-quality conversational agents. In order to generate better responses, some approaches have been proposed, such as feeding…

Computation and Language · Computer Science 2021-09-15 Lei Shen , Haolan Zhan , Xin Shen , Hongshen Chen , Xiaofang Zhao , Xiaodan Zhu

Large-language Models (LLMs) have been extremely successful at tasks like complex dialogue understanding, reasoning and coding due to their emergent abilities. These emergent abilities have been extended with multi-modality to include…

Information Retrieval · Computer Science 2025-05-19 Li Yang , Anushya Subbiah , Hardik Patel , Judith Yue Li , Yanwei Song , Reza Mirghaderi , Vikram Aggarwal , Qifan Wang

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…

Computation and Language · Computer Science 2019-12-02 Bogdan Gliwa , Iwona Mochol , Maciej Biesek , Aleksander Wawer

Recently, utilizing deep neural networks to build the opendomain dialogue models has become a hot topic. However, the responses generated by these models suffer from many problems such as responses not being contextualized and tend to…

Computation and Language · Computer Science 2023-09-07 Mengjuan Liu , Chenyang Liu , Yunfan Yang , Jiang Liu , Mohan Jing

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

Existing multi-document summarization approaches produce a uniform summary for all users without considering individuals' interests, which is highly impractical. Making a user-specific summary is a challenging task as it requires: i)…

Information Retrieval · Computer Science 2024-08-15 Samira Ghodratnama , Mehrdad Zakershahrak

User-centric evaluation has become a key paradigm for assessing Conversational Recommender Systems (CRS), aiming to capture subjective qualities such as satisfaction, trust, and rapport. To enable scalable evaluation, recent work…

Information Retrieval · Computer Science 2026-02-20 Michael Müller , Amir Reza Mohammadi , Andreas Peintner , Beatriz Barroso Gstrein , Günther Specht , Eva Zangerle

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

Sequential recommender systems (SRS) predict the next items that users may prefer based on user historical interaction sequences. Inspired by the rise of large language models (LLMs) in various AI applications, there is a surge of work on…

Information Retrieval · Computer Science 2024-10-17 CanYi Liu , Wei Li , Youchen , Zhang , Hui Li , Rongrong Ji

Conversational recommendation systems elicit user preferences by interacting with users to obtain their feedback on recommended commodities. Such systems utilize a multi-armed bandit framework to learn user preferences in an online manner…

Machine Learning · Computer Science 2024-07-29 Shuhua Yang , Hui Yuan , Xiaoying Zhang , Mengdi Wang , Hong Zhang , Huazheng Wang

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and…

Computation and Language · Computer Science 2024-10-21 Yuanxing Liu , Wei-Nan Zhang , Yifan Chen , Yuchi Zhang , Haopeng Bai , Fan Feng , Hengbin Cui , Yongbin Li , Wanxiang Che

While recommender systems with multi-modal item representations (image, audio, and text), have been widely explored, learning recommendations from multi-modal user interactions (e.g., clicks and speech) remains an open problem. We study the…

Information Retrieval · Computer Science 2024-05-08 Simone Borg Bruun , Krisztian Balog , Maria Maistro

Recommendation has become one of the most important components of online services for improving sale records, however visualization work for online recommendation is still very limited. This paper presents an interactive recommendation…

Information Retrieval · Computer Science 2017-01-03 Kodzo Wegba , Aidong Lu , Yuemeng Li , Wencheng Wang

Large language models (LLMs) have recently demonstrated strong potential for sequential recommendation. However, current LLM-based approaches face critical limitations in modeling users' long-term and diverse interests. First, due to…

Information Retrieval · Computer Science 2025-10-30 Jingyi Zhou , Cheng Chen , Kai Zuo , Manjie Xu , Zhendong Fu , Yibo Chen , Xu Tang , Yao Hu
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