Related papers: Picky Eaters Make For Better Raters
People in the Internet era have to cope with the information overload, striving to find what they are interested in, and usually face this situation by following a limited number of sources or friends that best match their interests. A…
How to tell if a review is real or fake? What does the underworld of fraudulent reviewing look like? Detecting suspicious reviews has become a major issue for many online services. We propose the use of a clique-finding approach to discover…
This paper studies the evaluation of policies that recommend an ordered set of items (e.g., a ranking) based on some context---a common scenario in web search, ads, and recommendation. We build on techniques from combinatorial bandits to…
Online reviews and recommendation systems help users navigate overwhelming choice, but they are vulnerable to self-reinforcing distortions. This paper examines how a single malicious reviewer can exploit popularity-biased rating dynamics…
As a highly data-driven application, recommender systems could be affected by data bias, resulting in unfair results for different data groups, which could be a reason that affects the system performance. Therefore, it is important to…
Conventional collaborative filtering techniques don't take into consideration the effect of discrepancy in users' rating perception. Some users may rarely give 5 stars to items while others almost always assign 5 stars to the chosen item.…
Many video-on-demand and music streaming services provide the user with a page consisting of several recommendation lists, i.e. widgets or swipeable carousels, each built with a specific criterion (e.g. most recent, TV series, etc.).…
Two typical forms of bias in user interaction data with recommender systems (RSs) are popularity bias and positivity bias, which manifest themselves as the over-representation of interactions with popular items or items that users prefer,…
In recommender systems, users rate items, and are subsequently served other product recommendations based on these ratings. Even though users usually rate a tiny percentage of the available items, the system tries to estimate unobserved…
Recommendation systems today exert a strong influence on consumer behavior and individual perceptions of the world. By using collaborative filtering (CF) methods to create recommendations, it generates a continuous feedback loop in which…
Restaurants are critical venues at which to investigate foodborne illness outbreaks due to shared sourcing, preparation, and distribution of foods. Formal channels to report illness after food consumption, such as 311, New York City's…
Rating-based summary statistics are ubiquitous in e-commerce, and often are crucial components in personalized recommendation mechanisms. Largely left unexplored, however, is the issue to what extent the descriptives of rating distributions…
Food reviews and recommendations have always been important for online food service websites. However, reviewing and recommending food is not simple as it is likely to be overwhelmed by disparate contexts and meanings. In this paper, we use…
The online exchange of social recognition including, for instance, the Facebook "like" appears to produce a scarce allocation without a clear utility function defined for anyone involved. Given the importance attached to such digital…
Electronic word-of-mouth (eWOM) is a prominent source of information that significantly influences consumer purchase decisions. Recent literature has extensively explored the impact of eWOM on consumers-generated reviews and purchase…
Ranking metrics are a family of metrics largely used to evaluate recommender systems. However they typically suffer from the fact the reward is affected by the order in which recommended items are displayed to the user. A classical way to…
Business success in e-commerce depends on customer perceived value. A customer with high perceived value buys, returns, and recommends items. The perceived value is at risk whenever the information load harms users' shopping experience. In…
Rating-based collaborative filtering is the process of predicting how a user would rate a given item from other user ratings. We propose three related slope one schemes with predictors of the form f(x) = x + b, which precompute the average…
Many modern online services feature personalized recommendations. A central challenge when providing such recommendations is that the reason why an individual user accesses the service may change from visit to visit or even during an…
Though it has been recognized that recommending serendipitous (i.e., surprising and relevant) items can be helpful for increasing users' satisfaction and behavioral intention, how to measure serendipity in the offline environment is still…