Related papers: Picky Eaters Make For Better Raters
Human beings are creatures of habit. In their daily life, people tend to repeatedly consume similar types of food items over several days and occasionally switch to consuming different types of items when the consumptions become overly…
Recommending products to consumers means not only understanding their tastes, but also understanding their level of experience. For example, it would be a mistake to recommend the iconic film Seven Samurai simply because a user enjoys other…
Recommender systems have become increasingly important with the rise of the web as a medium for electronic and business transactions. One of the key drivers of this technology is the ease with which users can provide feedback about their…
Competitive online games use rating systems for matchmaking; progression-based algorithms that estimate the skill level of players with interpretable ratings in terms of the outcome of the games they played. However, the overall experience…
A business's online, photographic representation can play a crucial role in its success or failure. We use Yelp's image dataset and star-based review system as a measurement of an image's effectiveness in promoting a business. After…
Constrained connection is the phenomenon that a reviewer can only review a subset of products/services due to narrow range of interests or limited attention capacity. In this work, we study how constrained connections can affect estimation…
Yelp ratings are often viewed as a reputation metric for local businesses. In this paper we study how Yelp ratings evolve over time. Our main finding is that on average the first ratings that businesses receive overestimate their eventual…
Performing effective preference-based data retrieval requires detailed and preferentially meaningful structurized information about the current user as well as the items under consideration. A common problem is that representations of items…
With increasing importance of e-commerce, many websites have emerged where users can express their opinions about products, such as movies, books, songs, etc. Such interactions can be modeled as bipartite graphs where the weight of the…
Recommender systems are present in many web applications to guide our choices. They increase sales and benefit sellers, but whether they benefit customers by providing relevant products is questionable. Here we introduce a model to examine…
This transformation of food delivery businesses to online platforms has gained high attention in recent years. This due to the availability of customizing ordering experiences, easy payment methods, fast delivery, and others. The…
The dynamics of individuals is of essential importance for understanding the evolution of social systems. Most existing models assume that individuals in diverse systems, ranging from social networks to e-commerce, all tend to what is…
Recommender systems are vital for shaping user online experiences. While some believe they may limit new content exploration and promote opinion polarization, a systematic analysis is still lacking. We present a model that explores the…
Recommendation systems have been integrated into the majority of large online systems to filter and rank information according to user profiles. It thus influences the way users interact with the system and, as a consequence, bias the…
In the last years, due to the great diffusion of e-commerce, online rating platforms quickly became a common tool for purchase recommendations. However, instruments for their analysis did not evolve at the same speed. Indeed, interesting…
The digital services economy consists of online platforms that facilitate interactions between service providers and consumers. This ecosystem is characterized by short-term, often one-off, transactions between parties that have no prior…
Online customer reviews have become important for managers and executives in the hospitality and catering industry who wish to obtain a comprehensive understanding of their customers' demands and expectations. We propose a Regularized Text…
Student reviews and comments on RateMyProfessor.com reflect realistic learning experiences of students. Such information provides a large-scale data source to examine the teaching quality of the lecturers. In this paper, we propose an…
The number of user reviews of tourist attractions, restaurants, mobile apps, etc. is increasing for all languages; yet, research is lacking on how reviews in multiple languages should be aggregated and displayed. Speakers of different…
Recommender Systems (RSs) aim to provide personalized recommendations for users. A newly discovered bias, known as sentiment bias, uncovers a common phenomenon within Review-based RSs (RRSs): the recommendation accuracy of users or items…