Related papers: Picky Eaters Make For Better Raters
Helpful reviews have been essential for the success of e-commerce services, as they help customers make quick purchase decisions and benefit the merchants in their sales. While many reviews are informative, others provide little value and…
Data and algorithms are essential and complementary parts of a large-scale decision-making process. However, their injudicious use can lead to unforeseen consequences, as has been observed by researchers and activists alike in the recent…
We conduct a field experiment on a movie-recommendation platform to investigate whether and how online recommendations influence consumption choices. Using a within-subjects design, our experiment measures the causal effect of…
Online platforms mediate access to opportunity: relevance-based rankings create and constrain options by allocating exposure to job openings and job candidates in hiring platforms, or sellers in a marketplace. In order to do so responsibly,…
Rankings are a fact of life. Whether or not one likes them, they exist and are influential. Within academia, and in computer science in particular, rankings not only capture our attention but also widely influence people who have a limited…
Aggregated data in real world recommender applications often feature fat-tailed distributions of the number of times individual items have been rated or favored. We propose a model to simulate such data. The model is mainly based on social…
Yelp is one of the largest online searching and reviewing systems for kinds of businesses, including restaurants, shopping, home services et al. Analyzing the real world data from Yelp is valuable in acquiring the interests of users, which…
While recent years have witnessed a rapid growth of research papers on recommender system (RS), most of the papers focus on inventing machine learning models to better fit user behavior data. However, user behavior data is observational…
We study platforms in the sharing economy and discuss the need for incentivizing users to explore options that otherwise would not be chosen. For instance, rental platforms such as Airbnb typically rely on customer reviews to provide users…
In this paper, we examine the statistical soundness of comparative assessments within the field of recommender systems in terms of reliability and human uncertainty. From a controlled experiment, we get the insight that users provide…
Demand forecasting is extremely important in revenue management. After all, it is one of the inputs to an optimisation method which aim is to maximize revenue. Most, if not all, forecasting methods use historical data to forecast the…
E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…
We use over 350,000 Yelp reviews on 5,000 restaurants to perform an ablation study on text preprocessing techniques. We also compare the effectiveness of several machine learning and deep learning models on predicting user sentiment…
Social recommendation system is to predict unobserved user-item rating values by taking advantage of user-user social relation and user-item ratings. However, user/item diversities in social recommendations are not well utilized in the…
Everyone eats. However, people do not always know what to eat. They need a little help and inspiration. Consequently, a number of apps, services, and programs have developed recommenders around food. These cover food, meal, recipe, and…
Recent scholarly work has extensively examined the phenomenon of algorithmic collusion driven by AI-enabled pricing algorithms. However, online platforms commonly deploy recommender systems that influence how consumers discover and purchase…
Collaborative filtering is a very useful general technique for exploiting the preference patterns of a group of users to predict the utility of items to a particular user. Previous research has studied several probabilistic graphic models…
Like other social systems, in collaborative filtering a small number of "influential" users may have a large impact on the recommendations of other users, thus affecting the overall behavior of the system. Identifying influential users and…
In online crowdsourcing labour markets, employers decide which job-seekers to hire based on their reputation profiles. If reputation systems neglect the aspect of time when displaying reputation profiles, though, employers risk taking false…
Ranking algorithms play a crucial role in online platforms ranging from search engines to recommender systems. In this paper, we identify a surprising consequence of popularity-based rankings: the fewer the items reporting a given signal,…