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Retrieval-augmented language models (RALMs) hold promise to produce language understanding systems that are are factual, efficient, and up-to-date. An important desideratum of RALMs, is that retrieved information helps model performance…
Large Language Models (LLMs) have garnered widespread attention due to their remarkable performance across various tasks. However, to mitigate the issue of hallucinations, LLMs often incorporate retrieval-augmented pipeline to provide them…
With the improvements in speech recognition and voice generation technologies over the last years, a lot of companies have sought to develop conversation understanding systems that run on mobile phones or smart home devices through natural…
Interactive conversational recommender systems have gained significant attention for their ability to capture user preferences through natural language interactions. However, existing approaches face substantial challenges in handling…
Multi-Agent Discussion (MAD) has garnered increasing attention very recently, where multiple LLM instances collaboratively solve problems via structured discussion. However, we find that current MAD methods easily suffer from discussion…
Conversational search utilizes muli-turn natural language contexts to retrieve relevant passages. Existing conversational dense retrieval models mostly view a conversation as a fixed sequence of questions and responses, overlooking the…
In-context learning (ICL) allows a language model to improve its problem-solving capability when provided with suitable information in context. Since the choice of in-context information can be determined based on the problem itself,…
Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…
Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…
Large language models (LLMs) are increasingly capable of carrying out long-running, real-world tasks. However, as the amount of context grows, their reliability often deteriorates, a phenomenon known as "context rot". Existing long-context…
Recent advancements in Large Language Models (LLMs) have significantly enhanced their capacity to process long contexts. However, effectively utilizing this long context remains a challenge due to the issue of distraction, where irrelevant…
Modern Security Operations Centres (SOCs) integrate diverse tools, such as SIEM, IDS, and XDR systems, offering rich contextual data, including alert enrichments, flow features, and similar case histories. Yet, analysts must still manually…
The core of the dialogue system is to generate relevant, informative, and human-like responses based on extensive dialogue history. Recently, dialogue generation domain has seen mainstream adoption of large language models (LLMs), due to…
Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from customers using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of…
In-context learning enables language models (LM) to adapt to downstream data or tasks by incorporating few samples as demonstrations within the prompts. It offers strong performance without the expense of fine-tuning. However, the…
For a speech-enhancement algorithm, it is highly desirable to simultaneously improve perceptual quality and recognition rate. Thanks to computational costs and model complexities, it is challenging to train a model that effectively…
Large language model (LLM) agents increasingly operate over long and recurring external contexts, like document corpora and code repositories. Across invocations, existing approaches preserve either the agent's trajectory, passive access to…
Time series forecasting in real-world settings often depends not only on historical observations, but also on external context that must be actively discovered from noisy, heterogeneous information sources. Yet existing context-aided…
Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…
Large Language Models (LLMs) have demonstrated remarkable capabilities in various tasks, yet they often struggle with context-faithfulness generations that properly reflect contextual knowledge. While existing approaches focus on enhancing…