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With the rapid advancement of large language models (LLMs), intelligent conversational assistants have demonstrated remarkable capabilities across various domains. However, they still mainly rely on explicit textual input and do not know…
Building a dialogue system that can communicate naturally with humans is a challenging yet interesting problem of agent-based computing. The rapid growth in this area is usually hindered by the long-standing problem of data scarcity as…
Conversational Recommender Systems (CRS) has become an emerging research topic seeking to perform recommendations through interactive conversations, which generally consist of generation and recommendation modules. Prior work on CRS tends…
Retrieval-based conversational systems learn to rank response candidates for a given dialogue context by computing the similarity between their vector representations. However, training on a single textual form of the multi-turn context…
In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…
Conversational recommender systems proactively query users with relevant "key terms" and leverage the feedback to elicit users' preferences for personalized recommendations. Conversational contextual bandits, a prevalent approach in this…
Human listeners readily adjust to unfamiliar speakers and language varieties through exposure, but do these adaptation benefits extend to state-of-the-art spoken language models? We introduce a scalable framework that allows for in-context…
Understanding rich narratives, such as dialogues and stories, often requires natural language processing systems to access relevant knowledge from commonsense knowledge graphs. However, these systems typically retrieve facts from KGs using…
Answering complex, long-context questions remains a major challenge for large language models (LLMs) as it requires effective question clarifications and context retrieval. We propose Agentic Long-Context Understanding (AgenticLU), a…
Large Language Models (LLMs) are increasingly deployed across edge and cloud platforms for real-time question-answering and retrieval-augmented generation. However, processing lengthy contexts in distributed systems incurs high…
Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…
LLM-powered applications are highly susceptible to the quality of user prompts, and crafting high-quality prompts can often be challenging especially for domain-specific applications. This paper presents a novel dynamic context-aware prompt…
Information retrieval in Large Language Models (LLMs) is increasingly recognized as intertwined with generation capabilities rather than mere lookup. While longer contexts are often assumed to improve retrieval, the effects of intra-context…
Connectionist Temporal Classification (CTC) models are popular for their balance between speed and performance for Automatic Speech Recognition (ASR). However, these CTC models still struggle in other areas, such as personalization towards…
Large language models (LLMs) often struggle with context fidelity, producing inconsistent answers when responding to questions based on provided information. Existing approaches either rely on expensive supervised fine-tuning to generate…
Work on retrieval-based chatbots, like most sequence pair matching tasks, can be divided into Cross-encoders that perform word matching over the pair, and Bi-encoders that encode the pair separately. The latter has better performance,…
Question Answering (QA) in NLP is the task of finding answers to a query within a relevant context retrieved by a retrieval system. Yet, the mix of relevant and irrelevant information in these contexts can hinder performance enhancements in…
Modern retrieval systems, whether lexical or semantic, expose a corpus through a fixed similarity interface that compresses access into a single top-k retrieval step before reasoning. This abstraction is efficient, but for agentic search,…
Adapting autonomous agents for real-world industrial, domestic, and other daily tasks is currently gaining momentum. However, in global or cross-lingual application contexts, ensuring effective interaction with the environment and executing…
The rise of large language models (LLMs) has revolutionized the way that we interact with artificial intelligence systems through natural language. However, LLMs often misinterpret user queries because of their uncertain intention, leading…