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We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

LLM-based multi-agent systems have demonstrated remarkable performance on complex tasks through collaborative reasoning. However, these systems tend to rapidly accumulate extremely long conversation histories during interaction. As…

Artificial Intelligence · Computer Science 2026-05-29 Hongxiang Zhang , Yuan Tian , Tianyi Zhang

The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…

Computers and Society · Computer Science 2025-05-30 Rachel Katharine Sterken , James Ravi Kirkpatrick

Large language model agents rely on effective model context to obtain task-relevant information for decision-making. Many existing context engineering approaches primarily rely on the context generated from the past experience and retrieval…

Artificial Intelligence · Computer Science 2026-04-10 Linbo Liu , Guande Wu , Han Ding , Yawei Wang , Qiang Zhou , Yuzhe Lu , Zhichao Xu , Huan Song , Panpan Xu , Lin Lee Cheong

While LLMs excel at reasoning over prompts using static pretrained knowledge, they struggle significantly with context learning-the ability to dynamically extract, internalize, and apply new knowledge from complex, task-specific contexts.…

Artificial Intelligence · Computer Science 2026-05-26 Hongbo Jin , Mingnan Zhu , Jingqi Tian , Xu Jiang , Zhongjing Du , Haoran Tang , Siyi Xie , Qiaoman Zhang , Jiayu Ding

In human conversation, empathic dialogue requires nuanced temporal cues indicating whether the conversational partner is paying attention. This type of "active listening" is overlooked in the design of Conversational Agents (CAs), which use…

Human-Computer Interaction · Computer Science 2026-02-09 Zhihan Jiang , Qianhui Chen , Chu Zhang , Yanheng Li , Ray LC

Large Language Models (LLMs) often experience performance degradation during long-running interactions due to increasing context length, memory saturation, and computational overhead. This paper presents an adaptive context compression…

Computer Vision and Pattern Recognition · Computer Science 2026-04-01 Payal Fofadiya , Sunil Tiwari

There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on…

Computation and Language · Computer Science 2024-06-06 Nick Alonso , Tomás Figliolia , Anthony Ndirango , Beren Millidge

To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still…

Computation and Language · Computer Science 2023-01-09 Jungwoo Lim , Myunghoon Kang , Yuna Hur , Seungwon Jung , Jinsung Kim , Yoonna Jang , Dongyub Lee , Hyesung Ji , Donghoon Shin , Seungryong Kim , Heuiseok Lim

Conversational agents have begun to rise both in the academic (in terms of research) and commercial (in terms of applications) world. This paper investigates the task of building a non-goal driven conversational agent, using neural network…

Computation and Language · Computer Science 2019-02-01 Raffaele Piccini , Gerasimos Spanakis

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

AI applications increasingly depend on long-context inference, where LLMs consume substantial context to support stronger reasoning. Common examples include retrieval-augmented generation, agent memory layers, and multi-agent orchestration.…

Machine Learning · Computer Science 2026-05-07 Yinsicheng Jiang , Yeqi Huang , Liang Cheng , Cheng Deng , Xuan Sun , Luo Mai

Large Language Models demonstrate outstanding performance in many language tasks but still face fundamental challenges in managing the non-linear flow of human conversation. The prevalent approach of treating dialogue history as a flat,…

Computation and Language · Computer Science 2026-04-20 Junan Hu , Shudan Guo , Wenqi Liu , Jianhua Yin , Yinwei Wei

Collaborative dialogue offers rich insights into students' learning and critical thinking, which is essential for personalizing pedagogical agent interactions in STEM+C settings. While large language models (LLMs) facilitate dynamic…

Large language models excel as few-shot learners when provided with appropriate demonstrations, yet this strength becomes problematic in multiturn agent scenarios, where LLMs erroneously mimic their own previous responses as few-shot…

Artificial Intelligence · Computer Science 2026-05-19 Yang Wan , Zheng Cao , Zhenhao Zhang , Zhengwen Zeng , Shuheng Shen , Changhua Meng , Linchao Zhu

Conversational AI has become an increasingly prominent and practical application of machine learning. However, existing conversational AI techniques still suffer from various limitations. One such limitation is a lack of well-developed…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Christopher Symons , Ranga Raju Vatsavai

General-purpose automatic speech recognition (ASR) systems do not always perform well in goal-oriented dialogue. Existing ASR correction methods rely on prior user data or named entities. We extend correction to tasks that have no prior…

Computation and Language · Computer Science 2025-01-13 Yuya Asano , Sabit Hassan , Paras Sharma , Anthony Sicilia , Katherine Atwell , Diane Litman , Malihe Alikhani

Recently, with the help of deep learning models, significant advances have been made in different Natural Language Processing (NLP) tasks. Unfortunately, state-of-the-art models are vulnerable to noisy texts. We propose a new contextual…

Computation and Language · Computer Science 2024-03-06 Yifu Sun , Haoming Jiang

We explore the task of improving persona consistency of dialogue agents. Recent models tackling consistency often train with additional Natural Language Inference (NLI) labels or attach trained extra modules to the generative agent for…

Computation and Language · Computer Science 2020-10-07 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan