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Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…

Computation and Language · Computer Science 2020-02-27 Sashank Santhanam , Alireza Karduni , Samira Shaikh

The rise of generative artificial intelligence, particularly Large Language Models (LLMs), has intensified the imperative to scrutinize fairness alongside accuracy. Recent studies have begun to investigate fairness evaluations for LLMs…

Information Retrieval · Computer Science 2024-08-31 Chandan Kumar Sah , Lian Xiaoli , Muhammad Mirajul Islam

Recommender systems have been widely applied in different real-life scenarios to help us find useful information. In particular, Reinforcement Learning (RL) based recommender systems have become an emerging research topic in recent years,…

Information Retrieval · Computer Science 2023-06-13 Yuanguo Lin , Yong Liu , Fan Lin , Lixin Zou , Pengcheng Wu , Wenhua Zeng , Huanhuan Chen , Chunyan Miao

The rapid advancement of Language Model technologies has opened new opportunities, but also introduced new challenges related to bias and fairness. This paper explores the uncharted territory of potential biases in state-of-the-art…

Information Retrieval · Computer Science 2024-12-13 Hongliu Cao

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a…

Information Retrieval · Computer Science 2022-05-20 Filip Radlinski , Krisztian Balog , Fernando Diaz , Lucas Dixon , Ben Wedin

With the rapid advancements of large language models (LLMs), information retrieval (IR) systems, such as search engines and recommender systems, have undergone a significant paradigm shift. This evolution, while heralding new opportunities,…

Information Retrieval · Computer Science 2024-08-22 Sunhao Dai , Chen Xu , Shicheng Xu , Liang Pang , Zhenhua Dong , Jun Xu

Recommender Systems (RSs) aim to provide personalized recommendations for users. A newly discovered bias, known as sentiment bias, uncovers a common phenomenon within Review-based RSs (RRSs): the recommendation accuracy of users or items…

Information Retrieval · Computer Science 2025-05-07 Le Pan , Yuanjiang Cao , Chengkai Huang , Wenjie Zhang , Lina Yao

Technology for language generation has advanced rapidly, spurred by advancements in pre-training large models on massive amounts of data and the need for intelligent agents to communicate in a natural manner. While techniques can…

Computation and Language · Computer Science 2021-06-24 Emily Sheng , Kai-Wei Chang , Premkumar Natarajan , Nanyun Peng

Large Language Models(LLMs) have revolutionized various applications in natural language processing (NLP) by providing unprecedented text generation, translation, and comprehension capabilities. However, their widespread deployment has…

Computation and Language · Computer Science 2024-09-26 Rajesh Ranjan , Shailja Gupta , Surya Narayan Singh

Large language models (LLMs) have brought breakthroughs in tasks including translation, summarization, information retrieval, and language generation, gaining growing interest in the CHI community. Meanwhile, the literature shows…

Human-Computer Interaction · Computer Science 2024-03-05 Lu Wang , Max Song , Rezvaneh Rezapour , Bum Chul Kwon , Jina Huh-Yoo

Large Language Models (LLMs) are being increasingly explored as general-purpose tools for recommendation tasks, enabling zero-shot and instruction-following capabilities without the need for task-specific training. While the research…

Information Retrieval · Computer Science 2025-08-05 Ethan Bito , Yongli Ren , Estrid He

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

How can we build recommender systems to take into account fairness? Real-world recommender systems are often composed of multiple models, built by multiple teams. However, most research on fairness focuses on improving fairness in a single…

Machine Learning · Computer Science 2021-01-27 Xuezhi Wang , Nithum Thain , Anu Sinha , Flavien Prost , Ed H. Chi , Jilin Chen , Alex Beutel

Detecting biases in the outputs produced by generative models is essential to reduce the potential risks associated with their application in critical settings. However, the majority of existing methodologies for identifying biases in…

Computation and Language · Computer Science 2025-02-04 Erica Coppolillo , Giuseppe Manco , Luca Maria Aiello

Recommendation systems are now an integral part of our daily lives. We rely on them for tasks such as discovering new movies, finding friends on social media, and connecting job seekers with relevant opportunities. Given their vital role,…

Artificial Intelligence · Computer Science 2025-02-26 Tahsin Alamgir Kheya , Mohamed Reda Bouadjenek , Sunil Aryal

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…

Information Retrieval · Computer Science 2020-07-02 Wenqiang Lei , Gangyi Zhang , Xiangnan He , Yisong Miao , Xiang Wang , Liang Chen , Tat-Seng Chua

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Recommender Systems are tools that improve how users find relevant information in web systems, so they do not face too much information. In order to generate better recommendations, the context of information should be used in the…

Information Retrieval · Computer Science 2020-07-10 Igor André Pegoraro Santana , Marcos Aurelio Domingues

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal