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Conversational recommender systems (CRS) have shown great success in accurately capturing a user's current and detailed preference through the multi-round interaction cycle while effectively guiding users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Ziwei Zhu , Jianling Wang , James Caverlee

In recent years, the emerging topics of recommender systems that take advantage of natural language processing techniques have attracted much attention, and one of their applications is the Conversational Recommender System (CRS). Unlike…

Conversational recommender systems (CRSs) provide users with an interactive means to express preferences and receive real-time personalized recommendations. The success of these systems is heavily influenced by the preference elicitation…

Human-Computer Interaction · Computer Science 2025-04-22 Ivica Kostric , Krisztian Balog , Ujwal Gadiraju

Conversational recommender systems (CRS) generate recommendations through an interactive process. However, not all CRS approaches use human conversations as their source of interaction data; the majority of prior CRS work simulates…

Computation and Language · Computer Science 2023-09-15 Chuang Li , Hengchang Hu , Yan Zhang , Min-Yen Kan , Haizhou Li

Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

Computation and Language · Computer Science 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz

Conversational Recommender Systems (CRSs) have garnered attention as a novel approach to delivering personalized recommendations through multi-turn dialogues. This review developed a taxonomy framework to systematically categorize relevant…

Human-Computer Interaction · Computer Science 2025-06-26 Haoran Zhang , Xin Zhao , Jinze Chen , Junpeng Guo

While recent years have witnessed a rapid growth of research papers on recommender system (RS), most of the papers focus on inventing machine learning models to better fit user behavior data. However, user behavior data is observational…

Information Retrieval · Computer Science 2021-12-30 Jiawei Chen , Hande Dong , Xiang Wang , Fuli Feng , Meng Wang , Xiangnan He

Recommendation systems focus on helping users find items of interest in the situations of information overload, where users' preferences are typically estimated by the past observed behaviors. In contrast, conversational recommendation…

Computation and Language · Computer Science 2022-03-29 Ting-Chun Wang , Shang-Yu Su , Yun-Nung Chen

Conversational recommender systems (CRS) aim to capture user's current intentions and provide recommendations through real-time multi-turn conversational interactions. As a human-machine interactive system, it is essential for CRS to…

Information Retrieval · Computer Science 2022-07-05 Shuokai Li , Yongchun Zhu , Ruobing Xie , Zhenwei Tang , Zhao Zhang , Fuzhen Zhuang , Qing He , Hui Xiong

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Conversational recommender systems (CRS) aim to recommend suitable items to users through natural language conversations. For developing effective CRSs, a major technical issue is how to accurately infer user preference from very limited…

Computation and Language · Computer Science 2023-05-31 Yuanhang Zhou , Kun Zhou , Wayne Xin Zhao , Cheng Wang , Peng Jiang , He Hu

With the aid of large language models, current conversational recommender system (CRS) has gaining strong abilities to persuade users to accept recommended items. While these CRSs are highly persuasive, they can mislead users by…

Computation and Language · Computer Science 2024-10-08 Peixin Qin , Chen Huang , Yang Deng , Wenqiang Lei , Tat-Seng Chua

Conversational Recommender Systems (CRSs) have become increasingly popular as a powerful tool for providing personalized recommendation experiences. By directly engaging with users in a conversational manner to learn their current and…

Information Retrieval · Computer Science 2025-03-04 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

With the remarkable increase in the number of scientific entities such as publications, researchers, and scientific topics, and the associated information overload in science, academic recommender systems have become increasingly important…

Information Retrieval · Computer Science 2023-02-14 Michael Färber , Melissa Coutinho , Shuzhou Yuan

Conversational Recommender System (CRS), which aims to recommend high-quality items to users through interactive conversations, has gained great research interest recently. A CRS is usually composed of a recommendation module and a…

Computation and Language · Computer Science 2022-10-10 Lingzhi Wang , Huang Hu , Lei Sha , Can Xu , Kam-Fai Wong , Daxin Jiang

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

Information Retrieval · Computer Science 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

Conversational Recommendation Systems (CRSs) have recently started to leverage pretrained language models (LM) such as BERT for their ability to semantically interpret a wide range of preference statement variations. However, pretrained LMs…

Information Retrieval · Computer Science 2022-01-20 Tianshu Shen , Jiaru Li , Mohamed Reda Bouadjenek , Zheda Mai , Scott Sanner
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