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Classification systems are evaluated in a countless number of papers. However, we find that evaluation practice is often nebulous. Frequently, metrics are selected without arguments, and blurry terminology invites misconceptions. For…

Machine Learning · Computer Science 2024-07-03 Juri Opitz

E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and…

Computation and Language · Computer Science 2024-10-21 Yuanxing Liu , Wei-Nan Zhang , Yifan Chen , Yuchi Zhang , Haopeng Bai , Fan Feng , Hengbin Cui , Yongbin Li , Wanxiang Che

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

Nowadays, more and more news readers tend to read news online where they have access to millions of news articles from multiple sources. In order to help users to find the right and relevant content, news recommender systems (NRS) are…

Information Retrieval · Computer Science 2021-07-12 Shaina Raza , Chen Ding

Human biases have been shown to influence the performance of models and algorithms in various fields, including Natural Language Processing. While the study of this phenomenon is garnering focus in recent years, the available resources are…

Computation and Language · Computer Science 2024-08-15 Ana Sofia Evans , Helena Moniz , Luísa Coheur

Conversational recommender systems (CRS) that are able to interact with users in natural language often utilize recommendation dialogs which were previously collected with the help of paired humans, where one plays the role of a seeker and…

Computation and Language · Computer Science 2022-09-08 Ahtsham Manzoor , Dietmar Jannach

Selection bias is prevalent in the data for training and evaluating recommendation systems with explicit feedback. For example, users tend to rate items they like. However, when rating an item concerning a specific user, most of the…

Information Retrieval · Computer Science 2021-09-14 Weishen Pan , Sen Cui , Hongyi Wen , Kun Chen , Changshui Zhang , Fei Wang

This paper identifies the factors that have an impact on mobile recommender systems. Recommender systems have become a technology that has been widely used by various online applications in situations where there is an information overload…

Information Retrieval · Computer Science 2018-05-08 Elias Pimenidis , Nikolaos Polatidis , Haralambos Mouratidis

Recommender systems (RS) have become crucial tools for information filtering in various real world scenarios. And cross domain recommendation (CDR) has been widely explored in recent years in order to provide better recommendation results…

Information Retrieval · Computer Science 2025-03-19 Hao Zhang , Mingyue Cheng , Qi Liu , Junzhe Jiang , Xianquan Wang , Rujiao Zhang , Chenyi Lei , Enhong Chen

The conversational recommender systems (CRSs) have received extensive attention in recent years. However, most of the existing works focus on various deep learning models, which are largely limited by the requirement of large-scale…

Information Retrieval · Computer Science 2022-03-21 Jun Quan , Ze Wei , Qiang Gan , Jingqi Yao , Jingyi Lu , Yuchen Dong , Yiming Liu , Yi Zeng , Chao Zhang , Yongzhi Li , Huang Hu , Yingying He , Yang Yang , Daxin Jiang

The rapid development of Large Language Models (LLMs) creates new opportunities for recommender systems, especially by exploiting the side information (e.g., descriptions and analyses of items) generated by these models. However, aligning…

Information Retrieval · Computer Science 2025-04-14 Guixian Zhang , Guan Yuan , Debo Cheng , Lin Liu , Jiuyong Li , Shichao Zhang

In Conversational Recommendation System (CRS), an agent is asked to recommend a set of items to users within natural language conversations. To address the need for both conversational capability and personalized recommendations, prior…

Computation and Language · Computer Science 2023-10-30 Yeongseo Jung , Eunseo Jung , Lei Chen

The information that mobiles can access becomes very wide nowadays, and the user is faced with a dilemma: there is an unlimited pool of information available to him but he is unable to find the exact information he is looking for. This is…

Information Retrieval · Computer Science 2013-05-09 Djallel Bouneffouf

Recommender Systems (RS) currently represent a fundamental tool in online services, especially with the advent of Online Social Networks (OSN). In this case, users generate huge amounts of contents and they can be quickly overloaded by…

Information Retrieval · Computer Science 2023-07-06 Mattia Giovanni Campana , Franca Delmastro

As machine learning methods are deployed in real-world settings such as healthcare, legal systems, and social science, it is crucial to recognize how they shape social biases and stereotypes in these sensitive decision-making processes.…

Computation and Language · Computer Science 2021-06-25 Paul Pu Liang , Chiyu Wu , Louis-Philippe Morency , Ruslan Salakhutdinov

The pervasive spread of misinformation and disinformation in social media underscores the critical importance of detecting media bias. While robust Large Language Models (LLMs) have emerged as foundational tools for bias prediction,…

Computers and Society · Computer Science 2024-12-11 Luyang Lin , Lingzhi Wang , Jinsong Guo , Kam-Fai Wong

Conversational recommender system (CRS), which combines the techniques of dialogue system and recommender system, has obtained increasing interest recently. In contrast to traditional recommender system, it learns the user preference better…

Information Retrieval · Computer Science 2024-08-05 Yunwen Xia , Hui Fang , Jie Zhang , Chong Long

Contextual biasing is an important and challenging task for end-to-end automatic speech recognition (ASR) systems, which aims to achieve better recognition performance by biasing the ASR system to particular context phrases such as person…

Computation and Language · Computer Science 2022-09-08 Xiaoqiang Wang , Yanqing Liu , Jinyu Li , Veljko Miljanic , Sheng Zhao , Hosam Khalil

Recommender systems are personalized: we expect the results given to a particular user to reflect that user's preferences. Some researchers have studied the notion of calibration, how well recommendations match users' stated preferences,…

Information Retrieval · Computer Science 2019-09-17 Kun Lin , Nasim Sonboli , Bamshad Mobasher , Robin Burke

Conversational recommender systems (CRS) explicitly solicit users' preferences for improved recommendations on the fly. Most existing CRS solutions count on a single policy trained by reinforcement learning for a population of users.…

Artificial Intelligence · Computer Science 2023-02-17 Zhendong Chu , Hongning Wang , Yun Xiao , Bo Long , Lingfei Wu
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