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Correctly resolving textual mentions of people fundamentally entails making inferences about those people. Such inferences raise the risk of systemic biases in coreference resolution systems, including biases that can harm binary and…

Computation and Language · Computer Science 2020-12-03 Yang Trista Cao , Hal Daumé

Conversational recommender systems (CRS) aim to provide highquality recommendations in conversations. However, most conventional CRS models mainly focus on the dialogue understanding of the current session, ignoring other rich multi-aspect…

Information Retrieval · Computer Science 2022-04-26 Shuokai Li , Ruobing Xie , Yongchun Zhu , Xiang Ao , Fuzhen Zhuang , Qing He

With the ever-growing volume of online information, recommender systems have been an effective strategy to overcome such information overload. The utility of recommender systems cannot be overstated, given its widespread adoption in many…

Information Retrieval · Computer Science 2019-07-11 Shuai Zhang , Lina Yao , Aixin Sun , Yi Tay

Prediction-based decision-making systems are becoming increasingly prevalent in various domains. Previous studies have demonstrated that such systems are vulnerable to runaway feedback loops, e.g., when police are repeatedly sent back to…

Computers and Society · Computer Science 2024-01-05 Nicolò Pagan , Joachim Baumann , Ezzat Elokda , Giulia De Pasquale , Saverio Bolognani , Anikó Hannák

Recent years have seen a surge of research into conversational recommender systems (CRS). Among existing datasets, ReDial is the most widely used benchmark, cited in hundreds of studies. However, variations in how the dataset is…

Information Retrieval · Computer Science 2026-05-21 Ivica Kostric , Krisztian Balog

Recommender systems can strongly influence which information we see online, e.g., on social media, and thus impact our beliefs, decisions, and actions. At the same time, these systems can create substantial business value for different…

Information Retrieval · Computer Science 2023-05-10 Yashar Deldjoo , Dietmar Jannach , Alejandro Bellogin , Alessandro Difonzo , Dario Zanzonelli

In this paper, we present a systematic effort to design, evaluate, and implement a realistic conversational recommender system (CRS). The objective of our system is to allow users to input free-form text to request recommendations, and then…

Artificial Intelligence · Computer Science 2025-01-03 Se-eun Yoon , Xiaokai Wei , Yexi Jiang , Rachit Pareek , Frank Ong , Kevin Gao , Julian McAuley , Michelle Gong

Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

Artificial Intelligence · Computer Science 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

The closed feedback loop in recommender systems is a common setting that can lead to different types of biases. Several studies have dealt with these biases by designing methods to mitigate their effect on the recommendations. However, most…

Information Retrieval · Computer Science 2020-09-01 Sami Khenissi , Mariem Boujelbene , Olfa Nasraoui

Conversational recommender systems aim to provide personalized recommendations by analyzing and utilizing contextual information related to dialogue. However, existing methods typically model the dialogue context as a whole, neglecting the…

Information Retrieval · Computer Science 2025-04-25 Guojia An , Jie Zou , Jiwei Wei , Chaoning Zhang , Fuming Sun , Yang Yang

Conversational recommender systems (CRSs) aim to recommend high-quality items to users through a dialogue interface. It usually contains multiple sub-tasks, such as user preference elicitation, recommendation, explanation, and item…

Information Retrieval · Computer Science 2023-08-14 Yue Feng , Shuchang Liu , Zhenghai Xue , Qingpeng Cai , Lantao Hu , Peng Jiang , Kun Gai , Fei Sun

While recommender systems (RSs) traditionally rely on extensive individual user data, regulatory and technological shifts necessitate reliance on aggregated user information. This shift significantly impacts the recommendation process,…

Information Retrieval · Computer Science 2025-02-27 Gur Keinan , Omer Ben-Porat

We propose a control-theoretic interpretation of recommender systems and use this perspective to analyze how fairness interventions shape long-term system behavior. Fairness concerns arise for both users and creators, ranging from opinion…

Systems and Control · Electrical Eng. & Systems 2026-05-05 Giulia De Pasquale , Sarah Dean , Paolo Frasca

The paper underscores the significance of Large Language Models (LLMs) in reshaping recommender systems, attributing their value to unique reasoning abilities absent in traditional recommenders. Unlike conventional systems lacking direct…

Information Retrieval · Computer Science 2024-03-20 Arpita Vats , Vinija Jain , Rahul Raja , Aman Chadha

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

Modern recommender systems operate in uniquely dynamic settings: user interests, item pools, and popularity trends shift continuously, and models must adapt in real time without forgetting past preferences. While existing tutorials on…

Information Retrieval · Computer Science 2025-07-08 Hyunsik Yoo , SeongKu Kang , Hanghang Tong

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

Information Retrieval · Computer Science 2025-09-01 Manato Tajiri , Michimasa Inaba

Machine learning models learn what we teach them to learn. Machine learning is at the heart of recommender systems. If a machine learning model is trained on biased data, the resulting recommender system may reflect the biases in its…

Information Retrieval · Computer Science 2019-05-16 Nadia Fawaz

Recent studies have shown that recommendation systems commonly suffer from popularity bias. Popularity bias refers to the problem that popular items (i.e., frequently rated items) are recommended frequently while less popular items are…

Information Retrieval · Computer Science 2022-03-01 Mohammadmehdi Naghiaei , Hossein A. Rahmani , Mahdi Dehghan

Reciprocal recommender systems~(RRS), conducting bilateral recommendations between two involved parties, have gained increasing attention for enhancing matching efficiency. However, the majority of existing methods in the literature still…

Information Retrieval · Computer Science 2024-08-20 Chen Yang , Sunhao Dai , Yupeng Hou , Wayne Xin Zhao , Jun Xu , Yang Song , Hengshu Zhu