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Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

This article reviews the problem of degree of closeness and interaction level in a social network by ranking users based on similarity score. This similarity is measured on the basis of social, geographic, educational, professional, shared…

Social and Information Networks · Computer Science 2014-08-15 Vasavi Akhila Dabeeru

Topics in conversations depend in part on the type of interpersonal relationship between speakers, such as friendship, kinship, or romance. Identifying these relationships can provide a rich description of how individuals communicate and…

Social and Information Networks · Computer Science 2024-04-02 Minje Choi , Ceren Budak , Daniel M. Romero , David Jurgens

Challenges, such as a lack of information for emergency decision-making, time pressure, and limited knowledge of experts acting as decision-makers (DMs), can result in the generation of poor or inconsistent indirect information regarding…

Optimization and Control · Mathematics 2025-05-28 Simin Shen , Zaiwu Gong , Bin Zhou , Roman Słowiński

Similarity judgments provide a well-established method for accessing mental representations, with applications in psychology, neuroscience and machine learning. However, collecting similarity judgments can be prohibitively expensive for…

Machine Learning · Computer Science 2022-02-11 Raja Marjieh , Ilia Sucholutsky , Theodore R. Sumers , Nori Jacoby , Thomas L. Griffiths

The emotions we experience involve complex processes; besides physiological aspects, research in psychology has studied cognitive appraisals where people assess their situations subjectively, according to their own values (Scherer, 2005).…

Computation and Language · Computer Science 2023-10-24 Hongli Zhan , Desmond C. Ong , Junyi Jessy Li

Empathetic response generation aims to comprehend the cognitive and emotional states in dialogue utterances and generate proper responses. Psychological theories posit that comprehending emotional and cognitive states necessitates…

Computation and Language · Computer Science 2024-06-04 Zhou Yang , Zhaochun Ren , Yufeng Wang , Chao Chen , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…

Software Engineering · Computer Science 2023-05-09 Hashini Gunatilake , John Grundy , Ingo Mueller , Rashina Hoda

The number of personal stories about sexual harassment shared online has increased exponentially in recent years. This is in part inspired by the \#MeToo and \#TimesUp movements. Safecity is an online forum for people who experienced or…

Computation and Language · Computer Science 2019-11-05 Yingchi Liu , Quanzhi Li , Marika Cifor , Xiaozhong Liu , Qiong Zhang , Luo Si

Similarity is a comparative-subjective measure that varies with the domain within which it is considered. In several NLP applications such as document classification, pattern recognition, chatbot question-answering, sentiment analysis,…

Machine Learning · Computer Science 2021-11-11 Manuela Nayantara Jeyaraj , Dharshana Kasthurirathna

Storytelling has always been vital for human nature. From ancient times, humans have used stories for several objectives including entertainment, advertisement, and education. Various analyses have been conducted by researchers and creators…

Computation and Language · Computer Science 2022-05-24 Yusuke Mori , Hiroaki Yamane , Yusuke Mukuta , Tatsuya Harada

Large language models (LLMs) reflect societal norms and biases, especially about gender. While societal biases and stereotypes have been extensively researched in various NLP applications, there is a surprising gap for emotion analysis.…

Computation and Language · Computer Science 2024-05-29 Flor Miriam Plaza-del-Arco , Amanda Cercas Curry , Alba Curry , Gavin Abercrombie , Dirk Hovy

The development of Large Language Models (LLMs) provides human-centered Artificial General Intelligence (AGI) with a glimmer of hope. Empathy serves as a key emotional attribute of humanity, playing an irreplaceable role in human-centered…

Artificial Intelligence · Computer Science 2024-08-26 Linzhuang Sun , Yao Dong , Nan Xu , Jingxuan Wei , Bihui Yu , Yin Luo

Understanding narrative text requires capturing characters' motivations, goals, and mental states. This paper proposes an Entity-based Narrative Graph (ENG) to model the internal-states of characters in a story. We explicitly model…

Computation and Language · Computer Science 2021-09-15 I-Ta Lee , Maria Leonor Pacheco , Dan Goldwasser

Empathy is widely recognized as a vital attribute for effective collaboration and communication in the workplace, yet developing empathic skills and fostering it among colleagues remains a challenge. This study explores the potential of a…

Human-Computer Interaction · Computer Science 2025-06-25 Russell Beale , Eugenia Sergueeva

The study of dreams has been central to understanding human (un)consciousness, cognition, and culture for centuries. Analyzing dreams quantitatively depends on labor-intensive, manual annotation of dream narratives. We automate this process…

Computation and Language · Computer Science 2024-03-26 Gustave Cortal

Pragmatics and non-literal language understanding are essential to human communication, and present a long-standing challenge for artificial language models. We perform a fine-grained comparison of language models and humans on seven…

Computation and Language · Computer Science 2023-05-25 Jennifer Hu , Sammy Floyd , Olessia Jouravlev , Evelina Fedorenko , Edward Gibson

The increasing demand for mental health services has highlighted the need for innovative solutions, particularly in the realm of psychological conversational AI, where the availability of sensitive data is scarce. In this work, we explored…

Human-Computer Interaction · Computer Science 2024-12-31 Alessandro De Grandi , Federico Ravenda , Andrea Raballo , Fabio Crestani

Emotion is essential in spoken communication, yet most existing frameworks in speech emotion modeling rely on predefined categories or low-dimensional continuous attributes, which offer limited expressive capacity. Recent advances in speech…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-07 Tianhua Qi , Wenming Zheng , Björn W. Schuller , Zhaojie Luo , Haizhou Li

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu