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Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…
We present metrics for evaluating dialog systems through a psychologically-grounded "human" lens in which conversational agents express a diversity of both states (e.g., emotion) and traits (e.g., personality), just as people do. We present…
Managing privacy to reach privacy goals is challenging, as evidenced by the privacy attitude-behavior gap. Mitigating this discrepancy requires solutions that account for both system opaqueness and users' hesitations in testing different…
Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…
Psychology research findings suggest that personality is related to differences in friendship characteristics and that some personality traits correlate with linguistic behavior. In this paper, we investigate the influence that personality…
How should a companion robot behave? In this research, we present a cognitive architecture based on a tailored personality model to investigate the impact of robotic personalities on the perception of companion robots. Drawing from existing…
Due to the lack of human resources for mental health support, there is an increasing demand for employing conversational agents for support. Recent work has demonstrated the effectiveness of dialogue models in providing emotional support.…
Studies of human psychology have demonstrated that people are more motivated to extend empathy to in-group members than out-group members (Cikara et al., 2011). In this study, we investigate how this aspect of intergroup relations in humans…
Current works in the generation of personalized dialogue primarily contribute to the agent presenting a consistent personality and driving a more informative response. However, we found that the generated responses from most previous models…
Analogical reasoning is a powerful qualitative reasoning tool that enables humans to connect two situations, and to generalize their knowledge from familiar to novel situations. Cognitive Science research provides valuable insights into the…
We explore the representational space of emotions by combining methods from different academic fields. Cognitive science has proposed appraisal theory as a view on human emotion with previous research showing how human-rated abstract event…
Developing compassionate interactive systems requires agents to not only understand user emotions but also provide diverse, substantive support. While recent works explore empathetic dialogue generation, they remain limited in response form…
Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…
Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…
Emotion recognition in conversation, which aims to predict the emotion for all utterances, has attracted considerable research attention in recent years. It is a challenging task since the recognition of the emotion in one utterance…
Stories are key to transmitting values across cultures, but their interpretation varies across linguistic and cultural contexts. Thus, we introduce multilingual story moral generation as a novel culturally grounded evaluation task. Using a…
Linguistic entrainment is a phenomenon where people tend to mimic each other in conversation. The core instrument to quantify entrainment is a linguistic similarity measure between conversational partners. Most of the current similarity…
In recent years, Large Language Models (LLMs) have become increasingly more powerful in their ability to complete complex tasks. One such task in which LLMs are often employed is scoring, i.e., assigning a numerical value from a certain…
The rise of unifying frameworks that enable seamless interoperability of Large Language Models (LLMs) has made LLM-LLM collaboration for open-ended tasks a possibility. Despite this, there have not been efforts to explore such collaborative…
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…