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A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…

Human-Computer Interaction · Computer Science 2020-01-03 Kennedy Ralston , Yuhao Chen , Haruna Isah , Farhana Zulkernine

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

In this study we argue that integrating ChatGPT into the data processing pipeline of automated sensors in precision agriculture has the potential to bring several benefits and enhance various aspects of modern farming practices. Policy…

Artificial Intelligence · Computer Science 2023-11-14 Ilyas Potamitis

Emotion recognition has a wide range of applications in human-computer interaction, marketing, healthcare, and other fields. In recent years, the development of deep learning technology has provided new methods for emotion recognition.…

Computation and Language · Computer Science 2025-01-28 Junwei Feng , Xueyan Fan

Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…

Artificial Intelligence · Computer Science 2026-03-24 Kristina Schaaff , Caroline Reinig , Tim Schlippe

In an era where user interaction with technology is ubiquitous, the importance of user interface (UI) design cannot be overstated. A well-designed UI not only enhances usability but also fosters more natural, intuitive, and emotionally…

Human-Computer Interaction · Computer Science 2024-11-12 Shiyu Duan , Ziyi Wang , Shixiao Wang , Mengmeng Chen , Runsheng Zhang

Advancements in audio foundation models (FMs) have fueled interest in end-to-end (E2E) spoken dialogue systems, but different web interfaces for each system makes it challenging to compare and contrast them effectively. Motivated by this,…

We propose ChatGPT-EDSS, an empathetic dialogue speech synthesis (EDSS) method using ChatGPT for extracting dialogue context. ChatGPT is a chatbot that can deeply understand the content and purpose of an input prompt and appropriately…

Sound · Computer Science 2023-05-24 Yuki Saito , Shinnosuke Takamichi , Eiji Iimori , Kentaro Tachibana , Hiroshi Saruwatari

Natural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high-quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large-scale dialogue dataset that…

Computation and Language · Computer Science 2021-06-01 Hongjin Qian , Xiaohe Li , Hanxun Zhong , Yu Guo , Yueyuan Ma , Yutao Zhu , Zhanliang Liu , Zhicheng Dou , Ji-Rong Wen

More than a decade has passed since the development of FearNot!, an application designed to help children deal with bullying through role-playing with virtual characters. It was also the application that led to the creation of FAtiMA, an…

Multiagent Systems · Computer Science 2021-03-05 Samuel Mascarenhas , Manuel Guimarães , Pedro A. Santos , João Dias , Rui Prada , Ana Paiva

Video-based dialogue systems, such as education assistants, have compelling application value, thereby garnering growing interest. However, the current video-based dialogue systems are limited by their reliance on a single dialogue type,…

Computation and Language · Computer Science 2025-05-16 Xiaoming Shi , Zeming Liu , Yiming Lei , Chenkai Zhang , Haitao Leng , Chuan Wang , Qingjie Liu , Wanxiang Che , Shaoguo Liu , Size Li , Yunhong Wang

Chatbots are software agents that are able to interact with humans in natural language. Their intuitive interaction paradigm is expected to significantly reshape the software landscape of tomorrow, while already today chatbots are invading…

Software Engineering · Computer Science 2020-09-21 Marcos Baez , Florian Daniel , Fabio Casati , Boualem Benatallah

ChatGPT is a natural language processing tool that can engage in human-like conversations and generate coherent and contextually relevant responses to various prompts. ChatGPT is capable of understanding natural text that is input by a user…

Human-Computer Interaction · Computer Science 2024-09-02 Sara Amani , Lance White , Trini Balart , Laksha Arora , Kristi J. Shryock , Kelly Brumbelow , Karan L. Watson

With the advent of generative AI and large language models, embodied conversational agents are becoming synonymous with online interactions. These agents possess vast amounts of knowledge but suffer from exhibiting limited emotional…

Human-Computer Interaction · Computer Science 2026-02-27 Abhishek Kulkarni , Alexander Barquero , Pavitra Lahari , Aryaan Shaikh , Sarah Brown

Perception and expression of emotion are key factors to the success of dialogue systems or conversational agents. However, this problem has not been studied in large-scale conversation generation so far. In this paper, we propose Emotional…

Computation and Language · Computer Science 2018-06-04 Hao Zhou , Minlie Huang , Tianyang Zhang , Xiaoyan Zhu , Bing Liu

Enticing users into exploring Open Data remains an important challenge for the whole Open Data paradigm. Standard stock interfaces often used by Open Data portals are anything but inspiring even for tech-savvy users, let alone those without…

Information Retrieval · Computer Science 2017-05-03 Sebastian Neumaier , Vadim Savenkov , Svitlana Vakulenko

People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…

Human-Computer Interaction · Computer Science 2026-01-26 Samuel Rhys Cox , Jade Martin-Lise , Simo Hosio , Niels van Berkel

Artificial intelligence (AI) and machine learning have changed the nature of scientific inquiry in recent years. Of these, the development of virtual assistants has accelerated greatly in the past few years, with ChatGPT becoming a…

Computers and Society · Computer Science 2023-05-25 Sukhpal Singh Gill , Rupinder Kaur
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