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As chatbots continue to evolve toward human-like, real-world, interactions, multimodality remains an active area of research and exploration. So far, efforts to integrate multimodality into chatbots have primarily focused on image-centric…

Computation and Language · Computer Science 2025-06-03 Jihyoung Jang , Minwook Bae , Minji Kim , Dilek Hakkani-Tur , Hyounghun Kim

The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

Emotion recognition is a fundamental component of next-generation human-computer interaction (HCI), enabling machines to perceive, understand, and respond to users' affective states. However, existing systems often rely on single-modality…

Computer Vision and Pattern Recognition · Computer Science 2026-01-22 Ziwen Zhong , Zhitao Shu , Yue Zhao

End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-24 Shengpeng Ji , Tianle Liang , Yangzhuo Li , Jialong Zuo , Minghui Fang , Jinzheng He , Yifu Chen , Zhengqing Liu , Ziyue Jiang , Xize Cheng , Siqi Zheng , Jin Xu , Junyang Lin , Zhou Zhao

Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…

Computers and Society · Computer Science 2024-03-26 Md. Asraful Haque , Shuai Li

Empathy is essential for fostering natural interactions in spoken dialogue systems, as it enables machines to recognize the emotional tone of human speech and deliver empathetic responses. Recent research has made significant progress in…

Computation and Language · Computer Science 2026-04-21 Yun Hong , Yan Zhou , Yang Feng

Natural language interaction with sensing systems is crucial for addressing users' personal concerns and providing health-related insights into their daily lives. When a user asks a question, the system automatically analyzes the full…

Artificial Intelligence · Computer Science 2025-07-22 Xiaofan Yu , Lanxiang Hu , Benjamin Reichman , Dylan Chu , Rushil Chandrupatla , Xiyuan Zhang , Larry Heck , Tajana Rosing

Effective feature representations play a critical role in enhancing the performance of text generation models that rely on deep neural networks. However, current approaches suffer from several drawbacks, such as the inability to capture the…

Computation and Language · Computer Science 2024-02-27 Omama Hamad , Ali Hamdi , Khaled Shaban

Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…

Human-Computer Interaction · Computer Science 2026-02-18 Sai Keerthana Karnam , Abhisek Dash , Krishna P. Gummadi , Animesh Mukherjee , Ingmar Weber , Savvas Zannettou

Effective human-AI interaction relies on AI's ability to accurately perceive and interpret human emotions. Current benchmarks for vision and vision-language models are severely limited, offering a narrow emotional spectrum that overlooks…

Computer Vision and Pattern Recognition · Computer Science 2025-05-28 Christoph Schuhmann , Robert Kaczmarczyk , Gollam Rabby , Felix Friedrich , Maurice Kraus , Krishna Kalyan , Kourosh Nadi , Huu Nguyen , Kristian Kersting , Sören Auer

We introduce MentalChat16K, an English benchmark dataset combining a synthetic mental health counseling dataset and a dataset of anonymized transcripts from interventions between Behavioral Health Coaches and Caregivers of patients in…

Machine Learning · Computer Science 2025-06-03 Jia Xu , Tianyi Wei , Bojian Hou , Patryk Orzechowski , Shu Yang , Ruochen Jin , Rachael Paulbeck , Joost Wagenaar , George Demiris , Li Shen

We present ADVISER - an open-source, multi-domain dialog system toolkit that enables the development of multi-modal (incorporating speech, text and vision), socially-engaged (e.g. emotion recognition, engagement level prediction and…

Large language models (LLMs), such as ChatGPT, have demonstrated outstanding performance in various fields, particularly in natural language understanding and generation tasks. In complex application scenarios, users tend to engage in…

Artificial Intelligence · Computer Science 2023-08-11 Pan Liang , Danwei Ye , Zihao Zhu , Yunchao Wang , Wang Xia , Ronghua Liang , Guodao Sun

Conversational agents (CAs) are increasingly embedded in daily life, yet their ability to navigate user emotions efficiently is still evolving. This study investigates how users with varying traits -- gender, personality, and cultural…

Human-Computer Interaction · Computer Science 2025-11-11 Yuchong Zhang , Yong Ma , Di Fu , Stephanie Zubicueta Portales , Morten Fjeld , Danica Kragic

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

Speech emotions play a crucial role in human-computer interaction, shaping engagement and context-aware communication. Despite recent advances in spoken dialogue systems, a holistic system for evaluating emotional reasoning is still…

We present MeetDot, a videoconferencing system with live translation captions overlaid on screen. The system aims to facilitate conversation between people who speak different languages, thereby reducing communication barriers between…

Computation and Language · Computer Science 2021-09-21 Arkady Arkhangorodsky , Christopher Chu , Scot Fang , Yiqi Huang , Denglin Jiang , Ajay Nagesh , Boliang Zhang , Kevin Knight

In this paper, we initiate an attempt of developing an end-to-end chat-centric video understanding system, coined as VideoChat. It integrates video foundation models and large language models via a learnable neural interface, excelling in…

Computer Vision and Pattern Recognition · Computer Science 2024-01-05 KunChang Li , Yinan He , Yi Wang , Yizhuo Li , Wenhai Wang , Ping Luo , Yali Wang , Limin Wang , Yu Qiao

This paper delves into the realm of ChatGPT, an AI-powered chatbot that utilizes topic modeling and reinforcement learning to generate natural responses. Although ChatGPT holds immense promise across various industries, such as customer…

Cryptography and Security · Computer Science 2023-07-27 Xiaodong Wu , Ran Duan , Jianbing Ni

Most popular goal-oriented dialogue agents are capable of understanding the conversational context. However, with the surge of virtual assistants with screen, the next generation of agents are required to also understand screen context in…

Machine Learning · Computer Science 2021-11-26 Sanchit Agarwal , Jan Jezabek , Arijit Biswas , Emre Barut , Shuyang Gao , Tagyoung Chung